The Estates Directorate has been undergoing a Facilities Services review to align the services we provide to the UofG community with the new ways of working as well as to meet the needs of a modern and growing campus. On this page, you will find the key information about the restructuring.
Facilities Services Key Contacts
Facilities Services Organisational Chart
For urgent enquiries, please call the Estates Helpdesk at 0141 330 6000

Zone Map
Gilmorehill campus map covers Zones 1, 2, 3 & 4. Gillmorehill campus map
Garscube campus, Dumfries campus, and all other outlying areas are part of Zone 5.

New Facilities Services Sections & Contacts
Compliance
Responsibilities:
- Safety & Environmental Strategy, Policy & Procedures
- Management of Workplace & General Safety
- Construction Safety Support
- Compliance Management & Record-keeping
- Training & Specialist Technical Support
Key contacts:
- David Harty – Head of Compliance: david.harty@glasgow.ac.uk | 0786 4802 698
- Chris Ferguson – Senior Compliance Advisor: chris.ferguson@glasgow.ac.uk | 0797 0261 441
- Carol MacMaster – Senior Compliance Advisor: carol.macmaster@glasgow.ac.uk | 0786 6781 871
Contracts & Frameworks
Responsibilities:
- Contract Management & Administration
- Contract SLAs & KPI Reporting
- Workflow/Cashflow Monitoring
- Payment Applications
- Business Partner Support
- Performance Management
Key contacts:
- Lorraine Shaw – Head of Contracts and Frameworks: lorraine.shaw@glasgow.ac.uk | 0792 9721 285
- Tom Miller – Contract Supervisor: tom.miller@glasgow.ac.uk | 0774 0513 094
- Steve Farmer – Contract Supervisor: steve.farmer@glasgow.ac.uk | 0781 4750 164
- Robert de Sykes – Contract Supervisor: robert.desykes@glasgow.ac.uk | 0786 6019 508
Operations
Responsibilities:
- Facilities Management
- Building Operations
- General/Reactive Maintenance
- Grounds & Gardens
- Cleaning
- Waste Management
Key contacts:
- Graeme Wallace – Head of Operations: graeme.wallace@glasgow.ac.uk | 0792 9721 065
- George Hepburn – Facilities Manager – Zone 1: george.hepburn@glasgow.ac.uk | 07866 885094
- Joanne Cree – Facilities Manager – Zone 2: joanne.cree@glasgow.ac.uk | 07977 159314
- JulieAnne Marshall – Facilities Manager – Zone 3: julieann.marshall@glasgow.ac.uk
- Duncan Johnston – Facilities Manager – Zone 4: duncan.johnston@glasgow.ac.uk | 0777 3735 366
- Lorraine Connolly – Facilities Manager – Zone 5: lorraine.connolly@glasgow.ac.uk | 0797 4237 842
Security
Responsibilities:
- Safeguarding & Stewarding
- Control Room & Security Systems
- Crime Prevention
- Crisis Support
- Access Control
- Emergency Planning & Business Continuity Support
- Emergency Response & First Aid
- Travel Risk Assessment Support
Key contacts:
- Gary Stephen – Head of Security: gary.stephen@glasgow.ac.uk | 0783 4389 933
- Gerry Moore – Security Operations Manager: gerry.moore@glasgow.ac.uk | 0786 6885 096
- Claire Lowe – Security Operations Manager: claire.lowe@glasgow.ac.uk 0786 6885 068
Support Services
Responsibilities:
- Enquiry Management – Helpdesk/Works Management Admin
- Maintenance Planning – Resource Scheduling & Allocation
- Logistics (Transport/Stores/Mail)
- CAD Support & Record Management
- Facilities Change Projects (Business Improvement)
- Soft Landings
Key contacts:
- Grant Suttie – Logistics Manager: grant.suttie@glasgow.ac.uk 0745 4953 144
Technical Services
Responsibilities:
- Building Services Engineering
- Electrical Systems
- Energy Management
- Building Surveying
- Planned Preventative Maintenance/Lifecycle Maintenance Management
- Technical Advice
- Operation & Optimisation of Buildings
Key contacts:
- Billy Ferguson – Head of Technical Services: billy.ferguson@glasgow.ac.uk | 0781 3450 994
- Neil MacLean MEP – Operations Manager: neil.maclean@glasgow.ac.uk | 0786 4802 696
- Iain Henderson – Electrical Engineering Manager: iain.henderson@glasgow.ac.uk | 0797 6589 794
- Lyall Smith – Building Services Engineering Manager: lyall.smith@glasgow.ac.uk | 0781 0307 670