The Facilities Services department is committed to providing a safe, clean, and comfortable environment for UofG students, colleagues, and visitors on campus.
Our services encompass property repairs and maintenance, transport, cleaning and waste management, grounds and landscaping, and operation of our extensive energy, water and drainage systems.
The Campus Security team is highly trained and equipped to respond to emergencies and ensure the safety of everyone whether on campus or travelling on university business.
Our Compliance team works to meet safety regulations within the estate and provides guidance to colleagues on operational and construction safety matters. They also support specialist areas, including fire safety and asbestos management.
Specialist professional staff offer expertise in engineering, surveying and the management of our contracted services.
In the coming months, we will be working with colleagues across the University to ensure ongoing improvements to our services.
Facilities Services Key Contacts
For urgent enquiries, please contact the Estates Service Desk at Estates-ServiceDesk@glasgow.ac.uk.

Zone Map
Gilmorehill campus map covers Zones 1, 2, 3 & 4. Gillmorehill campus map
Garscube campus, Dumfries campus, and all other outlying areas are part of Zone 5.

New Facilities Services Sections & Contacts
Compliance
Responsibilities:
- Safety & Environmental Strategy, Policy & Procedures
- Management of Workplace & General Safety
- Construction Safety Support
- Compliance Management & Record-keeping
- Training & Specialist Technical Support
Key contacts:
- In the first instance, email: estates-compliance-team@glasgow.ac.uk
- David Harty – Director of University Safety & Resilience: david.harty@glasgow.ac.uk | 0786 4802 698
- Chris Ferguson – Senior Compliance Adviser: chris.ferguson@glasgow.ac.uk | 0797 0261 441
- Donna Robertson – Senior Compliance Adviser (Construction & General Safety): donna.robertson@glasgow.ac.uk | 07866781871
Frameworks & Contracts
Responsibilities:
- Contract Management & Administration
- Contract SLAs & KPI Reporting
- Workflow/Cashflow Monitoring
- Payment Applications
- Business Partner Support
- Performance Management
Key contacts:
- Alice Thomson – Head of Frameworks & Contracts: Alice.Thomson@glasgow.ac.uk | 07977 611865
- Tom Miller – Contract Supervisor: Tom.Miller@glasgow.ac.uk | 0774 0513 094
- Robert De Sykes – Contract Supervisor: Robert.DeSykes@glasgow.ac.uk | 0786 6019 508
- David Halley – Contract Surveyor: David.Halley@glasgow.ac.uk
Operations
Responsibilities:
- Facilities Management
- Building Operations
- General/Reactive Maintenance
- Grounds & Gardens
- Cleaning
- Waste Management
Key contacts:
- Graeme Wallace – Head of Operations: Graeme.Wallace@glasgow.ac.uk | 0792 9721 065
- Zone 1 – estates-facilities-zone-1@glasgow.ac.uk
- Steve Roles – Facilities Manager: Steven.Roles@glasgow.ac.uk | 07977 727190
- Zone 2 – estates-facilities-zone-2@glasgow.ac.uk
- Joanne Cree – Facilities Manager: Joanne.Cree@glasgow.ac.uk | 07977 159314
- Zone 3 – estates-facilities-zone-3@glasgow.ac.uk
- Ross Caldwell – Facilities Manager: Ross.Caldwell@glasgow.ac.uk | 07791797208
- Zone 4: estates-facilities-zone-4@glasgow.ac.uk
- Zone 5 – estates-facilities-zone-5@glasgow.ac.uk
- Lorraine Connolly – Facilities Manager: Lorraine.Connolly@glasgow.ac.uk | 0797 4237 842
Security
Responsibilities:
- Safeguarding & Stewarding
- Control Room & Security Systems
- Crime Prevention
- Crisis Support
- Access Control
- Emergency Planning & Business Continuity Support
- Emergency Response & First Aid
- Travel Risk Assessment Support
Key contacts:
- Gary Stephen – Head of Security: gary.stephen@glasgow.ac.uk | 0783 4389 933
- Jethro Barclay – Security Operations Manager: security-management-team@glasgow.ac.uk | 0141 330 5252
- Conall Rodgers – Security Operations Manager: security-management-team@glasgow.ac.uk | 0141 330 5252
Support Services
Responsibilities:
- Enquiry Management – Helpdesk/Works Management Admin
- Maintenance Planning – Resource Scheduling & Allocation
- Logistics (Transport/Stores/Mail)
- CAD Support & Record Management
- Facilities Change Projects (Business Improvement)
- Soft Landings
Key contacts:
- Grant Suttie – Logistics Manager: grant.suttie@glasgow.ac.uk | 0745 4953 144
Technical Services
Responsibilities:
- Building Services Engineering
- Electrical Systems
- Energy Management
- Building Surveying
- Planned Preventative Maintenance/Life Cycle Maintenance Management
- Technical Advice
- Operations & Optimisation of Buildings
Key contacts:
- Dougie Main – Head of Technical Services: Douglas.Main@glasgow.ac.uk | 0797 7844 737
- Ryan Hooper – MEP Operations Manager: Ryan.Hooper@glasgow.ac.uk | 07970403817
- Lyall Smith – Building Services Engineering Manager: Lyall.Smith@glasgow.ac.uk | 0781 0307 670
- Iain Henderson – Electrical Engineering Manager: Iain.Henderson@glasgow.ac.uk | 07976 589794
- David Connelly – Digital Systems Manager: David.Connelly@glasgow.ac.uk