About us

About us

How to see an adviser

Appointmentsre the details of our normal schedule that will resume after the busy period (Monday 25th September):

Availability & times (except public holidays):

  • Monday to Friday: from 0900 (latest appointment slot available is at 1600)

Time with an Adviser: You can book a 1 hour appointment via your My Glasgow account.  If you are applying for a visa with your dependants, please book an appointment via the Student Services Enquiry Desk and let them know how many dependants you are applying with (so an appropriate length of appointment can be booked).

Venue: Level 2 of the Fraser Building.  Please take a seat in the Appointment Waiting Area (at the entrance to Level 2) and the International Student Adviser will meet you at the beginning of your appointment time.

Drop-in sessions (no appointment needed)

Drop-in sessions are available unless otherwise stated (we will announce any anticipated drop-in closures via the International Student Message)

Availability & times (except public holidays):

  • Monday: 1400-1630
  • Wednesday: 1400-1630
  • Friday: 0930-1200

Time with an Adviser: maximum of 20 minutes.  Please note that drop-in sessions are for quick queries only and are not suitable for longer queries or visa application checking (please book an appointment for visa application assistance or for a longer time with an ISS Adviser).  You may need to wait to see an Adviser.

Venue: Level 2 of the Fraser Building.  Collect a numbered ticket from the ISS drop-in sign outside the Pods and take a seat in the Appointment Waiting Area (at the entrance of Level 2).  The Adviser will call your number when they are ready to see you.

How we can help you

International Student Support offer specialised advice and information for international students and their dependants.

If you have a query that you would like to discuss, please book an appointment with an International Student Adviser for advice. The Advisers can also refer you on to other University Services for specific types of assistance.

The International Student Advisers advise on a wide range of issues including:

  • Welfare and personal issues
  • Immigration and visa advice
  • Financial issues
  • Information on UK and Scottish culture and
  • Consumer rights issues

Terms & Conditions

Whilst we make every effort to provide accurate information and advice, the requirements relating to visas are complex and can change frequently. We therefore advise that you check the immigration requirements and guidance which apply to you on the UKVI website before your application is sent. 

The University of Glasgow cannot accept responsibility for applications which are returned as invalid or are refused. Should the Adviser become aware of any irregularities with your immigration status we must advise the University’s Compliance Team.

View our immigration advice terms & conditions for:

  • Details of our authorisation to provide immigration services and advice
  • Our Immigration Advice conditions of service, data protection and confidentiality policies
  • Procedures for comments, suggestions and complaints

Our staff

The International Student Advisers are Avril MacGregor, Lisa Milne, Jill Moore, Melanie Sangha and Jo Bennett.

Lisa & student in podThe International Student Support team provide a dedicated advisory service for international students on non-academic and welfare matters such as immigration, employment, finance and any other concerns you may have. The International Student Support team is also the relevant source for information and advice on immigration and visa matters. We also organise the University's International Student Orientation programmes, compile the International Student Handbook and coordinate events for students and students with families.