What is Residence Life?

Three Living Support Assistants wearing blue hoodies in a grassy courtyard at Queen Margaret Residences

Your Residence Life Team is made up of a Warden, Senior Residence Life Assistants (SRAs) and Residence Life Assistants (RAs). They are current University of Glasgow staff and students who live on site and provide out of hours support to residents. They were all new to the University at one point too and have lots of advice and experience to share with you.

Issues your Residence Life Team can help with

The team are fully trained and happy to help with a range of issues:

  • Settling into university life and independent living,
  • Getting to know your halls and the local area,
  • Physical and mental health first aid and accessing medical help,
  • Listening, emotional support, and signposting to helpful services,
  • Noisy neighbours and getting along with flatmates,
  • Fire safety and responding to fire alarm activations,
  • Arranging emergency repairs out of hours.

Residence Life also organises regular events for you to meet new people, try new things, and experience what Glasgow has to offer. You can also join the team on a series of adventures to exciting locations across Scotland including Edinburgh, Loch Lomond, St Andrews, and more.

We want you to make the residence your own and shape the activities that take place, so the team are always keen to hear your ideas and feedback.

Contacting the Residence Life Team

The team are on call from 6pm to 8am (6:30pm at Student Apartments) Monday to Friday and 24 hours at weekends. Out with these hours your Site Management Team are on hand to help.

The quickest way to reach the team is by phone. Depending on your needs and what you’re most comfortable with, you could be offered support over the phone, at your flat, or in a safe and private space at the residence such as the office.

If you’d like to speak with the team about something that isn’t urgent, you can also visit them in the office from 6-7pm (6:30-7:30 at Student Apartments) daily or send them an email.

Contact details for the Residence Life Team and the Site Management Team can be found on our Meet your Residence Life Team page.