Coronavirus latest statement & FAQs

Latest Update - 07/02/2020

The UK Chief Medical Officers are advising anyone who has travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and is experiencing cough or fever or shortness of breath, to stay indoors and call NHS 111, even if symptoms are mild. These areas have been identified because of the volume of air travel from affected areas, understanding of other travel routes and number of reported cases.

We want to again reassure colleagues and students that the risk here in Glasgow remains low.  We should all continue to pay attention to good hygiene, washing hands regularly.

Do contact us on our dedicated email address or call the Gatehouse on 0141 330 4444 if you are on your own and need to talk to someone or require help and assistance during this time.

Please do not worry about missing classes or assessments because you are following the above guidance.  You will not be disadvantaged and we will - where necessary - use our ‘Good Cause’ process to mitigate the impact; or, if you are a research student, we will offer appropriate flexibility in terms of deadlines.

We are closely monitoring the situation and will continue to provide as much advice, care and support as we can to our University community along with regular updates as and when we get more information. 

Coronavirus Facebook Live

Frequently Asked Questions

What is coronavirus?

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Wuhan novel coronavirus is a new strain of coronavirus first identified in Wuhan City, China. 

What are the symptoms of coronavirus?

Patients with confirmed infection have reportedly had mild to severe respiratory illness with symptoms of: 

  • fever
  • cough
  • shortness of breath
  • feeling tired

Symptoms are similar to influenza symptoms, so generally there is no reason to worry, especially as we are in flu season.

What should I do if I suspect I might have coronavirus?

If you have returned from Wuhan in the last 14 days: stay indoors and avoid contact with other people. This means staying at home for 14 days after arriving from Wuhan and not going to work, school or public areas. Call NHS 24 on 111 to tell them of your recent travel to the city. If you are in Northern Ireland, call a GP. Anyone can access NHS services, which includes NHS 24, GP surgeries, and A&E, for free. 

Even if you have not recently been to Wuhan, the virus can spread via person-to-person contact. If in doubt, phone NHS 111 or your GP, but please do not go in to medical facilities as this could infect others.

What if I need to miss class due to coronavirus?

Please do not worry about missing classes or assessments because you are following the above guidance.  You will not be disadvantaged and we will - where necessary - use our ‘Good Cause’ process to mitigate the impact; or, if you are a research student, we will offer appropriate flexibility in terms of deadlines.

In such circumstances, students should complete an absence report in the usual way. In the case of students that have a mandatory attendance requirement, students are advised to contact the course convenor or school office to discuss the situation. Students who have stayed at home should engage with learning materials that are accessible remotely if they feel well enough

What is Good Cause?

In times of illness or other adverse circumstances, Good Cause is the University’s process for making appropriate allowance for assessments or exams, such as waiving a late penalty, granting extensions, or allowing a resit. Good Cause claims are submitted via MyCampus. Please view the Good Cause FAQs for more information.

What should I do if I have concerns about family or friends abroad?

We know that many of you will be concerned about the situation. If you or your friends and family are directly affected and would like to talk to someone about this, or you have any questions, then please contact us on our dedicated email address -

I am currently in China. What should I do?

The UK Foreign Office is telling all Britons to leave China as soon as they can. Please contact if you have any questions 

What precautions should I be taking to stay healthy?

The recommended steps people should take to protect themselves are the same as those to avoid flu and any other similar respiratory infections. You should maintain good hand, respiratory and personal hygiene and should avoid visiting people who are ill with respiratory symptoms. 

  • Regularly clean hands with soap and water or alcohol-based rub.
  • Cover nose and mouth when coughing and sneezing with a tissue or a flexed elbow.  Ensure you dispose of tissues hygienically.
  • Avoid close contact with anyone with cold or flu-like symptoms.

Should we wear surgical masks?

There is no significant evidence that surgical masks prevent spread of the virus. To protect yourself from infection, good hand hygiene is key and avoid crowds if you have concerns.

Who can I contact if I have further questions or concerns?

We understand this is a concerning time. If you have any questions or concerns, please contact us directly on

I am a prospective student from China, how will this impact me?

Deposit extension: for applicants planning to pay for programme deposits via bank transfer, we appreciate you may be experiencing difficulties doing so with bank/office closures. We are therefore extending the deposit deadline for all applicants with deadlines on or after January 25th 2020 to March 31st. Programmes whose deposit deadlines fall after March 31st will keep the later deadline date. Please note that for any of you receiving offers prior to February 17th the old deadline may still show on your MyCampus record. You will receive an email from the University of Glasgow reassuring that the deadline is March 31st.

English proficiency deadlines for degree programmes: For Dentistry programmes, we need to receive evidence of meeting English requirements (IELTS / TOEFL / PTE) by April, and for the IMAESC and CLMC by July 1st for self-funded students (the deadline has passed for the scholarship). For all other PG and UG programmes you can submit evidence of meeting the English requirements any time up to 3 weeks prior to the start of semester to make sure we have time to issue CAS and for you to apply for visa. Please remember we do accept a variety of EFL requirements including the Cambridge Certificate and PTE for degree programmes; if you are unable to secure an IELTS or TOEFL test during this time you may wish to consider one of the alternatives mentioned at

Pre-sessional English programme deadlines: PSE programmes of 18 weeks, 14 weeks, 10 weeks and 5 weeks are still open for new applications. We will monitor the situation closely and maintain flexibility with regards to application deadlines.

Flexibility of required grades: we have had a number of enquiries as to whether we would be willing to offer flexibility for students studying international qualifications for entry onto UG programmes. Where an applicants’ grades are demonstrably affected by any extenuating circumstances, flexibility can be offered by the exam board and our advice would be to contact them in the first instance. The University will look at cases on an ad hoc basis and you can find information on how we do this at