Frequently Asked Questions

Advice and support for offer holders and future students

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When will programmes start in 2020/21?

Undergraduate students

The start of teaching for the majority of undergraduate programmes is 21 September 2020. 

Freshers’ Week, including Welcome & Induction, begins on 14 September. Further information will be provided as soon as available.

Some programmes in Education have earlier start dates: see dates

If you have concerns about beginning your studies, please contact us via the relevant email:

Postgraduate taught students

September 2020

Around 200 taught programmes will start teaching as planned on either the 14 or 21 September 2020: 

In all cases, you should aim to start on time. If, due to exceptional circumstances, you are unable to commence study by this date, the latest possible start is Monday 12 October 2020.

Your Postgraduate taught programme will run to the usual academic year dates with graduation November-December 2021.

If you have concerns about beginning your studies, please contact: pgadmissions@glasgow.ac.uk.

Please note, this year around 30 programmes have a “dual start” option, offering a January 2021 start date as well as September 2020. This gives you the option to delay your studies to January if September is no longer viable for you. See the Deferral FAQ for further information.

November 2020

More than 50 taught programmes will now commence on 9 November 2020:

In all cases, you should aim to start your programme on time. Your full academic year dates will be confirmed as soon as possible, however your Postgraduate taught programme will run for the usual duration, concluding 16 October 2021. We are currently exploring the possibility of graduation December 2021.

If, due to exceptional circumstances you are unable to commence study by this date, a short extension will be offered wherever possible.

If you have concerns about beginning your studies, please contact: pgadmissions@glasgow.ac.uk.

January 2021

More than 80 taught programmes will now commence on 11 January 2021: 

In all cases, you should aim to start your programme on time. Your full academic year dates will be confirmed as soon as possible, however your PG Taught programme will run for the usual duration, concluding 17 December 2021. We are currently exploring the possibility of graduation late February 2022.

If, due to exceptional circumstances you are unable to commence study by this date, a short extension will be offered wherever possible.

If you have concerns about beginning your studies, please contact: pgadmissions@glasgow.ac.uk.

Please note, we will provide a range of Welcome & Induction activities for all PGT students, regardless of start date. Further information will be supplied as soon as available.

Online Distance Learning students

The start dates for postgraduate taught online distance learning students remain unchanged.

Postgraduate research students

The main start date for PG Research students, 1 October 2020, remains unchanged, with the usual flexibility to start at other times during the academic year. 

Programme alteration or discontinuation

The University will endeavour to run all programmes as indicated. In exceptional circumstances, however, we may withdraw or alter a programme.

Any international student requiring a Certificate of Acceptance for Study (CAS)

CAS are issued on a rolling basis, from three months prior to your start date, upon meeting your conditions to become an “Unconditional Firm” offer holder.

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Do I need to come to Glasgow to study if lectures are online? 

All students

Until we can deliver lectures in person, we are required to deliver them remotely. However, the University intends to schedule as much small group teaching as possible on campus, including laboratory sessions, clinical sessions, and other skills-based opportunities.  There will also be other activities scheduled as part of the wider learning experience, and study spaces, study groups and informal learning will all continue on-campus. 

We will do this based on Scottish Government guidelines concerning physical distancing, so that student and staff wellbeing, health and safety are prioritised.

Each programme consists of a number of courses and it may be possible to study on some of these remotely for a period, but you will miss out on other aspects of the Glasgow experience. Time differences may also make it difficult for you to engage in some of our interactive sessions, some of which may not be recorded. 

If you are unable to physically get to Glasgow for the start of your programme, see the FAQ: What should I do if I cannot get to Glasgow for the start of my programme?

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What should I do if I cannot get to Glasgow for the start of my programme?

All students

If you believe you will be unable to travel to Glasgow in time to begin your programme, as a result of visa/travel restrictions or medical concerns, we will endeavour to accommodate you beginning your studies online, providing you transition to Glasgow as quickly as it is safe and feasible to do so. 

Please contact us as soon as you think this is the case, via the relevant email address below, with the title “DELAYED ARRIVAL” in the subject line.

Please include your full name, application ID number and the name of your programme of study. We will then contact you for further information to determine how we may accommodate your circumstances:

If you are shielding or have other health-related concerns, please see the FAQ: What happens if I am shielding or have other health-related reasons that mean I cannot come on campus?

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Why has my Postgraduate taught programme start date changed?

Postgraduate taught applicants

To support as many of our PG Taught offer holders and new applicants as possible, we have made changes to the start dates of some Postgraduate taught programmes, with the aim of providing as much flexibility as possible.

Programmes will now either start in September, as originally planned, November or January. Some programmes have a dual start of September and January.

To decide which programmes would start when, we:

  • extensively researched our offer holder preferences during May. The result was a clear preference to offer later options where possible, staggered between September 2020 and January 2021.
  • reviewed external surveys during April and May, indicating that overseas offer holders preferred a delayed start if it minimised the amount of online-only teaching they receive. They also point to travel, health and safety concerns about starting in September, with later starts allowing these factors to improve.
  • considered our capacity and ability to change the start dates of over 300 PG Taught programmes, normally comprising around 7000 students from 100+ countries. All 30,000 new and continuing UofG students require high quality access to academic and support staff, learning facilities and systems, in challenging circumstances.

These are highly complex considerations to inform quick decision-making, and our aim is to ensure we provide the best possible combination of remote and on-campus learning, and student experience, that we can.

As a result, we have made the difficult decision to offer September, November or January only start date options, based on the size and composition of each PG Taught programme, and our capacity to deliver the experience you rightly expect.

In addition, and to provide more flexibility than ever before, we have significantly expanded the quantity of programmes offering dual start dates.

Clearly, these changes will not suit everyone, and we will endeavour to support your decision-making in whatever way we can over the coming weeks.

Please see the FAQ below for further details on what to do next, including the possibility of transferring to another programme, should you remain concerned about your start date.
Thank you for your understanding.

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My new Postgraduate taught programme start date doesn’t suit me. What are my options?

Postgraduate taught programmes now have staggered start dates; in September, as originally planned, November or January. Some programmes have a dual start of September and January.

However, we appreciate that these changes may not suit everyone’s personal circumstances. If your programme start date has changed and is no longer suitable, you have the following options:

  • Explore your options for starting on the new date
  • See if other similar programmes that you are qualified for have a start date that better suits you, and ask us to change your offer
  • Consider deferring your studies to the 2021/22 academic year
  • Withdraw your 2020/21 application by declining your offer.

If you wish to request a change to your offer, please submit your request to pgadmissions@glasgow.ac.uk with the title “OFFER CHANGE” in the subject line. We will respond to your request within 14 working days.

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Can I still apply to commence study in 2020/21?

Undergraduate applicants

Application deadlines for UG programmes commencing September 2020 have been extended, where vacancies are available:

  • UK, International & EU applicants: 31 August 2020 (via UCAS, inclusive of Clearing)

Postgraduate taught applicants

September 2020

Application deadlines for PG Taught programmes commencing September 2020 have been extended, where vacancies are available:

  • International applicants: 10 August 2020 (Exceptions apply for certain high demand programmes. See programme webpage for details)
  • UK/EU applicants: 31 August 2020
November 2020

Application deadlines for PG Taught programmes now commencing November 2020 have been extended, where vacancies are available:

  • International applicants: 28 September 2020 (Exceptions apply for certain high demand programmes. See programme webpage for details)
  • UK/EU applicants: 19 October 2020
January 2021

Application deadlines for PG Taught programmes now commencing January 2021 have been extended, where vacancies are available:

  • International applicants: 27 November 2020 (Exceptions apply for certain high demand programmes. See programme webpage for details)
  • UK/EU applicants: 15 December 2020

See postgraduate taught programme teaching start dates 

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Are Open Days and other events still taking place?

All applicants & offer holders

We are sorry not to be able to welcome you to our events in person, but acting in the best interests of you all, we have moved these important events online.

If you have any questions about studying in Glasgow, our team of staff, students and alumni are here to help you. You can also join our Offer Holders’ 2020 Facebook group, access various other social communities, and our latest student vlogger videos, via the Student Connect web pages. 

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Has my deadline for accepting my 2020/21 offer changed?

Undergraduate applicants

UCAS

For UG applicants applying through UCAS, the deadline for acceptance is 18 June 2020. 

If you apply after this date through UCAS, your deadline for acceptance will be stated on UCAS Track and will be no later than 31 August 2020. If you apply via Clearing your deadline for acceptance will be communicated in your Clearing Offer Email. 

Common App

For International UG applicants applying through Common App before 16 June 2020, your deadline for acceptance is 30 June 2020. 

Changes to your offer and acceptance status will be sent to you via email.

Please send confirmation of your acceptance to ugadmissions@glasgow.ac.uk. 

Postgraduate taught applicants

September 2020

If you apply for a Postgraduate taught programme commencing September by 2 June 2020, your deadline for acceptance and payment of deposit (if required) is 30 June 2020. 

If you apply after 3 June 2020, prior to the 10 August 2020 (International) or 31 August 2020 (UK/EU) PGT application deadline, your acceptance date will be stated in your offer letter (typically 4 weeks).

November 2020

If you apply for a Postgraduate taught programme now commencing November by 17 August 2020, your deadline for acceptance and payment of deposit (if required) is 31 August 2020. 

If you apply after 18 August 2020, prior to the 28 September 2020 (International) or 19 October 2020 (UK/EU) PGT application deadline, your acceptance date will be stated in your offer letter (typically 4 weeks).

January 2021

If you apply for a Postgraduate taught programme now commencing in January by 2 June 2020, your deadline for acceptance and payment of deposit (if required) is 30 June 2020. 

If you apply after 3 June 2020, prior to the 27 November 2020 (International) or 15 December 2020 (UK/EU) PGT application deadline, your acceptance date will be stated in your offer letter (typically 4 weeks).

Please note, your deadline for acceptance and payment of deposit (if required) should be viewable in Applicant Self Service. If you view another date, please don’t be concerned, we will update it with your new date, as indicated above, as soon as possible.

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I am concerned about meeting the University’s English Language conditions

All applicants and offer holders

We understand the anxiety around whether offer holders and new applicants will be able to secure the requirements they need for entry onto their degree programme in 2020/21. In particular, with English language testing centres in different countries closed, there is concern about your ability to demonstrate that the English language requirement has been met.

We have taken some time to review the various English testing options which are available and are delighted that we can offer some flexibility to reassure offer holders and new applicants of your ability to meet these requirements. 

In addition, some Postgraduate taught programmes will now start in November 2020 or January 2021, providing you with more time and opportunity to meet the conditions of your offer.

Please note, all our Pre-Sessional English online courses are at capacity and we are currently unable to accept any new applications. However, we are exploring the possibility of running additional courses and further information will be available as soon as possible.

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My school is closed / my exams may be delayed and I may not meet conditions

Undergraduate applicants

Where an applicants’ grades are demonstrably affected by any extenuating circumstances, flexibility can be offered by the exam board and our advice would be to contact them in the first instance, with support from your school. 

The University will look at cases on an individual basis and you can find information on how we do this: 

We reviewed the applications of existing offer holders during April & May to see who had met our minimum entry requirements through previous certified study. If it was possible to confirm your place ahead of exam result release, we have done so. If not, alternative conditions have been offered. 

Your Offer status can be viewed in UCAS Track.

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I will only receive provisional school exam results and I may be unable to send you my confirmed results

Undergraduate applicants

As evidence of completion of school examination results, we can accept either

  • your confirmed results  

or

  • a screenshot of your provisional results and a letter from your School or College confirming that your study has been completed

Documents can be sent as scans to ugadmissions@glasgow.ac.uk. All qualification documents should include:

  • Your Name
  • Your Date of Birth
  • Date of Award
  • Name of Award
  • Grade, GPA or classification
  • Name of Awarding Body

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My offer is for online Summer School. How do I find out more?

Undergraduate applicants

The Summer School will not run on-campus in 2020 but will run online instead. We have reviewed all relevant offers and amended conditions accordingly. 

Your Offer status can be viewed in UCAS Track and you can contact the Summer School at wpsummerschool@glasgow.ac.uk to find out more.

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My University has delayed examinations and I may be unable to send you my degree certificate

Postgraduate applicants

As evidence of completion of degree study, we can accept either

  • your final transcript

or

  • a screenshot of your final transcript and a letter from your University confirming that your degree has been completed.

Documents can be sent as scans and uploaded to Applicant Self Service. All qualification documents should include:

  • Your Name
  • Your Date of Birth
  • Date of Award
  • Name of Award
  • Grade, GPA or classification
  • Name of Institution or Awarding Body

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When do I need to pay the deposit stated in my offer?

Postgraduate taught applicants

If your offer states you are required to pay a deposit, the payment deadlines are as follows:

September

If your PG Taught programme is starting September 2020 and you apply before 2 June 2020, your deposit deadline is 30 June 2020. If you apply after this date, your deposit payment deadline will be stated in your offer letter.

November

If your PG Taught programme is now starting November 2020 and you apply before 17 August 2020, your deposit deadline is 31 August 2020. If you apply after this date, your deposit payment deadline will be stated in your offer letter.

January

If your PG Taught programme is now starting January 2021 and you apply before 2 June 2020, your deposit deadline is 30 June 2020.  If you apply after this date, your deposit payment deadline will be stated in your offer letter.

This information should be viewable in Applicant Self Service. 

If you have any queries, please don’t hesitate to contact us at pgadmissions@glasgow.ac.uk.

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My programme has a dual start in September and January. Can I choose when I start?

Postgraduate taught applicants

This year, around 30 programmes have a “dual start” option, offering a January 2021 start date as well as September 2020. This gives you the option to delay the start of your studies to January, if September is no longer viable for you.

If this is the case, your offer will automatically state September, however you can request a deferral to January if that better suits your circumstances.

To request a deferral to January, please contact PGadmissions@glasgow.ac.uk by 31 August.

Please note, where a programme has dual start dates, the University reserves the right to cancel one, or both, if necessary, on a programme by programme basis. If this is required, you will be automatically offered the next available start date.

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How will my programme be taught?

All students

The University is committed to interactive teaching and will continue to prioritise this, whilst observing the requirements of physical distancing, to keep you safe and well throughout your studies.  

You should expect a combination of remote learning and on-campus learning, supported by use of on-campus study spaces andcontact with your Adviser of Studies and Lecturers.

Lectures

As long as physical distancing rules are in place, we are required to deliver lectures remotely, because we cannot bring large groups of students together in a teaching space.  

This means that we will provide pre-recorded or live lecture sessions and other learning materials through our virtual learning environment (VLE). These will be enhanced by learning activities and guided reading, as would normally be the case. There will also be live, interactive sessions, often in small groups, with discussions and group activities delivered through the VLE. These may involve guest speaker input, simulation activities, peer support and other interactive experiences.

Campus Teaching

We also understand the importance of the on-campus experience to you and we are committed to prioritising safe teaching on campus, as much as physical distancing rules allow. We anticipate on-campus teaching will take place increasingly throughout your programme of study. As we increase on-campus provision, we will prioritise the delivery of teaching in small groups, such as tutorials, specialist skills sessions and labs*.

Learning Facilities

Access to library and study space on campus will be provided throughout your period of study, in ways that observe physical distancing requirements, so that our students and staff are always safe.

* Practical and teaching lab space for Undergraduate & Postgraduate Taught students, Research labs for Postgraduate Research students.

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Will I be able to live in University accommodation?

All applicants & offer holders

Yes, and we encourage you to apply for accommodation as soon as you Firm accept your offer, regardless of when your programme is due to start.

We guarantee University accommodation for all 1st Year Undergraduate students who apply and meet the required criteria, see:

A full set of Accommodation FAQs are online, split by Application, Covid-19 (including information about quarantine arrangements), Pre-arrival and Residence Life.

Postgraduate accommodation is available on a first come, first served basis.

Whilst we cannot guarantee accommodation for families and returning or later year students, there may be a limited number of rooms that become available as the allocation process proceeds. These rooms will be allocated on a first come first served basis.

Depending on requirements stipulated by government or public health officials, we may have to make short notice adjustments to our allocations policy, including consideration of where you are travelling from to come to Glasgow.

Health & Safety in University accommodation

We take the health and safety of our residents very seriously. We are currently working through each residence to ensure that physical distancing arrangements and protocols are implemented. This may mean that some social spaces have restricted access or capacity. Strict guidelines about use of communal kitchens in residences are also likely. If you are allocated a room in a cluster flat, residents of each flat will be treated as one household and will be asked to follow relevant public health guidance accordingly. 

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What will the University be doing to protect my health and wellbeing?

All students

We are taking comprehensive steps to protect the health and wellbeing of every student.  Glasgow has the advantage of having the largest Medical School in Scotland and a highly qualified team of experts who are informing our approach to keep the UofG community safe. We manage one of the three main testing centres in the UK, have a range of Covid-19 related research underway, and are currently testing a Covid-19 vaccine in collaboration with our colleagues in Oxford.  All of this expertise is being used to ensure that health and safety at Glasgow is second to none.

We will always closely follow national guidelines, potentially going beyond them at times, learning from the best practice from around the world. This inevitably has consequences for life on campus.  

This isn’t a complete list of the measures we will take, but hopefully gives you a sense of our commitment to your safety during 2020/21:

  • All members of the University community will need to abide by clear rules relating to personal hygiene and the way they interact with others 
  • A thorough cleaning regime will apply in all spaces used by students and staff
  • We will operate one-way systems in corridors of buildings 
  • The numbers allowed in any given building or room will be limited to avoid congestion 
  • We will issue all staff and students with face coverings and encourage their use in certain environments 
  • We are investigating the implementation of temperature checks on campus, to identify as soon as possible, anyone who may have contracted Covid-19
  • Anyone who is showing symptoms of Covid-19 will be asked to undertake a test and may have to self-isolate; those who have been in contact with them will be identified and will also be asked to take tests
  • Some facilities (for example, sadly, the night clubs in the student unions and some sports facilities) will remain closed for the time being
  • To reduce congestion on campus, many staff will continue to work mostly from home 
  • Rooms across campus will be reallocated to support face-to-face teaching in smaller groups
  • Special rules will apply in confined spaces, such as cafes and toilets, to make physical distancing as easy as possible, and to ensure the highest standards of hygiene. 

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What happens if I am shielding or have other health-related reasons that mean I cannot come on campus? 

All students

If you are shielding or have other health-related personal circumstances that mean that you cannot come to campus and study safely, even with all the health measures in place, then we will look at your case individually to see what is possible. 

Depending on what you are studying, we may be able to support you studying fully at a distance, however, we will not be able to replicate every aspect of the on-campus learning experience.  

For some programmes, it may not be possible to complete your studies without being on campus because there may be requirements to demonstrate particular skills (e.g. clinical or laboratory assessments). 

If you have concerns about beginning your studies, please contact us via the relevant email:

Undergraduate students

Postgraduate students

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Can I defer my 2020/21 place?

If you have already deferred your place, your revised offer still applies.

Undergraduate applicants

For non-clinical programmes, you can make a request for deferral through ugadmissions@glasgow.ac.uk until 31 August 2020. Requests will be considered, and decisions communicated within 14 days.

There is limited opportunity to defer entry to clinical programmes in Medicine, Dentistry, Nursing and Veterinary Medicine. You can make a request for deferral via the relevant email until 31 August 2020. Each request will be reviewed on a case by case basis:

Postgraduate taught applicants

We have introduced a deadline by which you need to submit your deferral request for consideration.

This does not apply to any sponsored offer holder, those progressing via Glasgow International College (GIC) and other specific partners, who can continue to request deferral at any point.

For all other offer holders, we will consider deferral on a case by case basis to the next available PG Taught start date (January 2021 or September 2021).

For “dual start” PG Taught programmes that have both a September 2020 and January 2021 start, we request that you please upload a document to your application via Applicant Self Service confirming whether you intend to defer to the January 2021 intake, or the September 2021 intake. If you do not upload this document then we will automatically defer your application to January 2021.

Please note, to ensure we have sufficient places for those applying to a PG Taught programme in 2021/22, we may not be able to accept your deferral

This will most likely affect high demand programmes.

In the event we cannot accept your deferral request, you may either:

  1. Register and enrol as per your 2020/21 offer
  2. Decline your offer and re-apply for entry in 2021/22

All start dates (September 2020, November 2020 & January 2021)

If you are not one of exceptions listed above, and want to defer to September 2021 and the 2021/22 academic year, you can request a deferral through Applicant Self Service, as per below.

For any other deferral request, please contact PGadmissions@glasgow.ac.uk, as per below:

  • Deferral requests made from 1-30 June 2020 will receive a decision by 7 July 2020
  • Deferral requests made from 1-31 July 2020 will receive a decision by 7 August 2020
  • Deferral requests made from 1-31 August 2020 will receive a decision by 7 September 2020

If you apply and receive an offer after 31 August, you can submit a deferral request for consideration prior to your acceptance deadline.

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Can I cancel my deferral?

If you have already deferred your place to 2021/22, but would now prefer to commence 2020/21 instead, you can make a request to change your start date.

Undergraduate applicants

You can request a cancellation of your deferral via ugadmissions@glasgow.ac.uk until 31 August 2020.

Postgraduate taught applicants

For Postgraduate taught programmes commencing September, November or January, you can make a request to cancel your deferral by contacting PGadmissions@glasgow.ac.uk up to 31 August 2020. Decisions will be communicated in line with the dates for deferral requests listed above.

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Will I lose my scholarship if I defer my place?

If you have the option of deferring within the 2020/21 academic year, from September 2020 to January 2021, and are in receipt of a scholarship offer, you will not lose your scholarship if you decide to defer; it can be moved to your January start date. However, all scholarship deferral requests need to be actioned by the Scholarship Team, so please contact scholarships@glasgow.ac.uk at the same time as requesting deferral of your offer.

Unfortunately, if you choose to defer your start to the following academic year, you will lose your scholarship offer and need to re-apply alongside other applicants for the 2021/22 academic year.

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If I am unable to start study will you refund my deposit?

All applicants & offer holders

If you have paid a deposit and are unable to join our 2020/21 programmes, or consider deferral to 2021/22 as a result of the impact of coronavirus, please send your refund requests to: PGadmissions@glasgow.ac.uk

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How can I contact Admissions with a specific enquiry?

All applicants & offer holders

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Advice and support for current students

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I am experiencing symptoms of, or have been tested positive for, COVID-19 – what should I do?

I am experiencing COVID-19 symptoms, what should I do?

If you have symptoms, however mild, you should remain in your accommodation (or home, if it is in Glasgow) and arrange to be tested at the first possible opportunity by visiting the NHS website

You should not leave your accommodation for any reason other than to attend for a test and you should minimise contact with others in your ‘household’. You should notify all other members of your ‘household’ as they will also be required to quarantine for 14 days, unless you subsequently get a negative test result.

What should I do if I have tested positive for COVID-19?

If you have tested positive for Covid-19, you should register your illness on the UoG Helpdesk Covid-19 report tool. This can be found on the UofG Helpdesk front page in the tile entitled Covid-19 Support Articles. If you are too unwell to do this yourself, a member of staff can do so for you.

You should self-isolate for at least 7 days and only go out once you have been fever-free for at least 48 hours. All other members of your ‘household’ must isolate for 14 days.

I am living in University of Glasgow accommodation and I am experiencing COVID symptoms. What should I do?

A. You should notify all other members of your ‘household’ that you have symptoms and have arranged to be tested, as they will also be required to quarantine for 14 days, unless you subsequently get a negative test result. The definition of ‘household’ will depend upon your accommodation but would normally include those students living in the same ‘clusterflat’, or those on the same floor who share cooking or washing facilities, or both. This will have been communicated to you at check-in, but if you are unsure you can contact your residence site team for clarification. The student induction for University of Glasgow residences will also cover protocols for residents around what constitutes a household for the purposes of isolation if required.

You should notify accom@gla.ac.uk and the local site reception that you have symptoms and that your household is in isolation - and also let them know your test result.

While I am isolating in University residences, how can I obtain essential supplies of food?

If you are living in a University residence, please contact the living support team for help obtaining food and other essential supplies.

Can I return home whilst isolating, rather than remaining at my term-time address?

No, you should remain at your term-time address and isolate there along with other members of your ‘household’. Travelling to an alternative address risks the unnecessary spread of the virus.

What do I need to do, as a student, if I am contacted by the Test & Protect Team and informed that I am a close contact of a confirmed case?

You should follow the guidance you are given on self-isolation and notify teaching staff of your absence where you would do so normally. (NB. Our absence policy does not require you to make a formal report of your absence unless it extends beyond seven consecutive days.)

If you are in a University residence, you should notify the relevant residence site management team by email and then follow the guidance given to you by the Test & Protect Team, remaining in your residence for the required period of isolation.

What is the cleaning regime in University of Glasgow residences?

Regular enhanced cleaning will take place in high traffic areas and shared spaces, such as laundries and common rooms. 

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Will graduations be going ahead?

The University has made the difficult decision not to hold graduation ceremonies this summer. All graduates will receive their degree parchments by post as soon as possible. We will be inviting graduates back to attend a ceremony at a future date.  Currently, we hope that graduation ceremonies will continue as planned in November, but we accept that plans may have to change in line with the developing situation.  

Students at our partner institutions in China and Singapore will be informed separately about arrangements for them, as soon as these are confirmed.

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Is the Library open?

Since Monday 23 March, all non-essential facilities on campus, including the Library, have been closed. A phased re-opening of the Library is now planned, closely observing University and Scottish government guidance. 

From Tuesday 21 July we will introduce a Click and Collect service. You will be able to request items through the Library catalogue from 15 July and collect them safely from the Library from 21 July. We will email you with information about how and where to collect your items. From 21 July you will also be able to return books. There will be no access past the turnstiles at this stage. 

From 3 August, postgraduate students will be able to book a study space in the Postgraduate Space of the Library on Level 5. We will provide a Click and Collect service to deliver books to students in that space. The rest of the Library will remain closed and access will not be permitted to the book stacks. 

From 24 August, we intend to re-open the Library to all UofG students and staff. Physical distancing arrangements and an enhanced cleaning regime will be in place. 

I have items on loan how do I return them?

All items have been automatically renewed until 30 September, this includes all book loans, including standard loans, high demand (4 & 24 hour) and inter-library loans. This date will be reviewed and may be extended.  

From 21 July, you will be able to return books to the Library, but you will not be required to do so.  

Will I be charged for overdue items?

All items on loan have been automatically renewed and no fines will be charged during the closure.

I have existing Library fines, will I be stopped from graduating this year?

No student will be blocked from graduating due to any outstanding Library fines.

How do I access e-resources from home?

All students and staff can still access an extensive range of e-resources from home, more information is available at Glasgow Anywhere. 

The Reach Out team are still here to help, if you have any other questions you can get in touch through the UofG Helpdesk. 

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Advice for PGRs

The document Approach to supporting PGR [PDF] describes the University's approach to mitigating the impact of COVID-19 on postgraduate research students.

The approach sets out to support students in their funded period, at any stage of their studies, regardless of funding source, as well as those who are self-funded and who are within the minimum period of their degree.

Students will be supported based on the impact that the pandemic has had on their project or on their ability to progress their project.

The document also describes the support made available by UK Research and Innovation (UKRI) to UKRU-funded doctoral students in their final year who have been impacted by COVID-19.

Please note there is more information in the 'Advice for researchers' section.

I’m a PGR student, can I still meet my supervisor? 

Current guidance suggests that you should arrange to meet virtually with your supervisor or other colleagues. Many staff are currently working remotely, and the University provides tools to support remote working and communications.

There may be reasons why you need to be on campus (e.g. lab work) but please consult your supervisor or PI for current guidance or rotas for attendance to ensure colleagues are working safely.

I am a PGR student with field work to do, can I still do this? 

You should talk to your supervisor about this and decide what is appropriate for your project. There are so many different types of field work that an individual response is needed. You should follow the travel guidance within these FAQs below and consider the social aspects of any field work when you decide upon the best course of action. If there are funding conditions that are concerning you, then speak to your supervisor who in turn can seek advice from the University as it relates to any funding or degree requirements. 

I am an International PGR student, can I do my research remotely?

You should speak to your supervisor about your particular circumstances. If you can do your project with remote supervision and are able to continue working, there is no reason why you should not. If you choose to leave the UK, the University will maintain sponsorship of your Tier 4 visa, providing you continue to engage in your studies whilst you are away. This means your visa will remain valid and you will be able to use it to return to Glasgow at a later date.

I am a PGR student and want to work from home, can I do this? 

You should discuss the details with your supervisor but there are likely to be many aspects of your research that can be done remotely. The University provides tools like Office 365, which should allow you to connect to the University and other colleagues and collaborators: see, Glasgow Anywhere. It is, however, important for your work and for your personal wellbeing that you keep in touch with your supervisor and other colleagues.

My PG research is lab-based so if I cannot come into the University, my work will be delayed or otherwise negatively impacted. What should I do? 

Please speak to your supervisor or PI about your specific circumstances; students’ circumstances will be reviewed on a case-by-case basis. This is an opportunity to focus on writing, reflection and other tasks that can be undertaken outside the lab as appropriate to your work.  

You may feel that your work has been negatively impacted and this will be assessed, and any appropriate mitigation put in to place, once we have moved past this uncertain period. 

The University and your College, School and/or Institute understand that aspects of your work will be delayed, or will perhaps need to be rethought or reorganised, but you will be supported to do so that you are able to satisfactorily complete your work. 

I am a PGR student, what if I need to take time off for sickness?  

Please follow the University policy for sickness absence you should record your absence on MyCampus and remain in contact with your supervisor as much as you can. The policy states that you can take up to 13 weeks absence in a 12-month period without suspending your studies for medical reasons. A suspension would be required for longer periods. Medical certification will be requested on a case-by-case basis. How this affects your existing funding will vary by funder and you should seek advice from your Graduate School if this is concerning you. 

What if my PhD supervisor is off due to illness and is either out of contact or unable to support me for a period of time? 

Your secondary supervisor should become your main point of contact if your primary supervisor is unavailable.

The Postgraduate Convenor(s) in your School or Institute are an additional point of contact if you are struggling because you are unable to communicate with your supervisor(s).

Your Graduate School also exists to support you so please do reach out.   

What if I have already made travel arrangements for a trip that is now cancelled, is this covered by travel insurance?

Information about making a claim can be found at: How to Make a Travel Insurance Claim

If you are a PGR student and not able to get a refund through travel insurance, please make expense claims as normal as we would not expect students to bear the burden of costs themselves where this would otherwise be paid for by a funder or other source of support.

Would it not be easier to just take a leave of absence from my PhD studies? 

We would not encourage this unless circumstances warranted it. PGRs generally have several tasks, e.g. reading and writing, that can be completed off-campus where necessary. Unless you are affected by physical or mental ill-health, we would expect you to keep working. The University remains open even if many staff and students are working off-site.   

We are due to have annual PhD progress review (APR) meetings shortly, will these be cancelled? What will happen instead? 

Guidance will continue to be released by Graduate Schools about this as the situation is assessed and arrangements are agreed. You should expect that APRs will take place, and that the details of local arrangements will be confirmed with you in due course. You will be informed in plenty of time for you to prepare. 

I am due to have my PhD Viva shortly, will this be cancelled? Can I participate remotely? 

You should contact your Graduate School to confirm the arrangements. In some cases, it may be possible for an external examiner to participate remotely. In some cases, your Viva may be postponed. We appreciate that a postponement may cause issues with offers of employment, visas, or other arrangements or that you may have expected to travel back to Glasgow for your viva and are now not able to.

Please discuss any issues with your Graduate School as soon as possible to ensure that any changes to current arrangements can be agreed.   

I’m a PGR student and have a Tier 4 visa, can I return home?

For international students who intend to go home, we would ask that you check the quarantining arrangements of your home country, to minimise the risk of transmission. You should also check your travel insurance.

If you do go home, the University will maintain sponsorship of your Tier 4 visa, providing you continue to engage in your studies whilst you are away. This means your visa will remain valid and you will be able to use it to return to Glasgow at a later date.

If you return home, unless your specific circumstances dictate otherwise, you should treat this as working remotely and discuss any issues or required support with your supervisor. 

I’m a PGR student and have a Tier 4 visa, what if I need to take time off for illness?

You may take sick leave as any other student. If you require a leave of absence due to illness, you must adhere to the terms of your visa and may not suspend your studies for longer than 60 days while remaining in the UK. It is important that you remain in touch with your supervisor during this time.

If your circumstances require a longer suspension, please contact International Student Support for additional information.

What should I do if I need proof or documentation from the University related to my circumstances and/or ability to complete my PhD work in a timely fashion? 

Any supporting letter or other documentation required to support you in requests to funders, government bodies, etc. will be provided to you in due course to sort out any issues related to research, travel, funding or other issues related to your study. Staff will deal with these requests as swiftly as possible, but please bear in mind that there may be many students making such requests. 

I am already away from the University on PhD-related fieldwork or a research trip, should I return to the UK? What if I need support? 

Foreign & Commonwealth Office has issued 2 exceptional global travel advisory notices for British people.

  • Return to the UK now if you’re travelling abroad and
  • Do not travel abroad unless it’s essential

Foreign & Commonwealth Office: Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic.

Traveline Scotland:  Returning to Scotland from abroad +44(0)141 465 1878 

Keeping in mind limitations on chartered flights available, and the fact that the advice relates to British nationals returning to the UK, you may or may not be able to return home whether that is to the UK or elsewhere.

Selective

If you booked travel through our travel provider, Selective, they will have been in touch to find out if you wish to return home and you must respond immediately if you do. Your travel insurance will support you in this, where possible, and ‘travel assistance’ may be available under the University’s insurance provision. If you made your own travel arrangements and/ or did not take the University’s travel insurance and are experiencing difficulties, please contact the Gatehouse on +44 141 330 4282.

You may be in an area in which there is little disruption or you may prefer not to travel at this time. If you are safe and well where you are, and you wish to remain, you may choose to do this. Your decision should be supported by an update of your risk assessment in discussion and agreement with your supervisor/ manager and this should be forwarded to Selina.Woolcott@glasgow.ac.uk (the Director of Health, Safety and Wellbeing). Please keep an eye on relevant advice which continues to change and stay in touch with your supervisor/ line manager. Also, do make sure that you can extend your accommodation, visa and health insurance, should the need arise, and that you can afford to stay on!

If you are a student, you should also keep in touch with the Study Abroad & Exchanges team (goabroad@glasgow.ac.uk) and let them know your plans so that we can continue to support you appropriately

How do any delays to my PhD research affect my funding? 

This will vary by funder and their particular terms and conditions. Funders are still working on additional guidance so please keep in mind that this is an evolving situation. Working within any guidelines provided, the University will take a similar pragmatic and sensitive approach to communicating with funders on behalf of students and working to ensure that any negative consequences are minimised.

What should I do if I’m signed up to do a training course for PGRs run by the University? 

In most cases you should be contacted directly about what arrangements are in place. Where at all possible, courses are being converted to webinars or otherwise put online. This won’t be suitable for all kinds of training so please keep an eye on your emails for communications.

Training is organised by different entities within the University, so you are advised to contact your Graduate School or relevant Service (e.g. IT Services, Library, Research and Innovation, etc.) if in doubt.

I’m a PGR due to submit my softbound thesis, how can I do this if staff are working at home? 

Submission of a softbound thesis is no longer required. All theses must be submitted online using the University’s file transfer system. The address for submission via this system should be your Graduate School’s main email address unless advised otherwise by your Graduate School. 

I’m a PGR due to submit my final hardbound thesis, how can I do this if staff are working at home?

It is sufficient for the time being to provide your final thesis electronically to the Library, rather than providing a hard-bound copy.

Create your record on Enlighten: Theses and use the  University’s file transfer system to provide files to theses@glasgow.ac.uk. Completed thesis access declaration forms can be sent by file transfer too. Electronic versions of theses under embargo/copyright restriction will not be uploaded to your record but will be securely archived in the usual way.

You may provide a hardbound copy of the thesis at a later date, but the award will no longer be contingent on provision of a physical copy - electronic receipt of the final version of the thesis will be considered sufficient for award of the degree. You will receive instructions regarding this when it has been confirmed by the examiners that any corrections have been addressed.

I’m a GTA and I depend on payment for this work, will I still be paid?

GTAs and demonstrators who would have expected to be delivering teaching but whose classes do not take place will still be paid for these sessions.

What if my progress and/or data collection is delayed by having to work at home?

You should continue to do what you can, discuss your challenges with your supervisor and document your challenges. We are working with funders and with other institutions to identify the best way to support researchers whose work has been adversely affected by the disruption; any request for support will be made easier by good record keeping and your ability to be specific in that request. We will continue to review our policies and ensure that in the aftermath of this crisis students are able to complete in as timely a fashion as possible.

I am a parent or have caring responsibilities.  What if I am unable to do sufficient work to continue to make progress on my research?

The short answer is that this is individual to your circumstances and there is no guidance or support that would suit everyone.  Fundamentally, if you can keep working, you should - even at a reduced rate. Please discuss any issues with your supervisor; they should be able to help you work out a plan or assess the feasibility of your approach. 

We are working with funders and with other institutions to identify the best way to support researchers whose work has been adversely affected by the disruption; any request for support will be made easier by good record keeping and your ability to be specific in that request. We will continue to review our policies and ensure that in the aftermath of this crisis students are able to complete in as timely a fashion as possible.

What if I am unable to undertake required training courses in time for my Annual Progress Review?

You will not be prevented from progressing if current circumstances prevent you completing a required training course. This applies to courses such as ‘research integrity’ which are required but not required before specific activity is undertaken.

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Should I/my child leave the University of Glasgow to return home?

During the current lockdown period, those students who are domiciled elsewhere but have chosen to remain in Glasgow, should only leave their accommodation for daily exercise or essential shopping.

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What is the University doing with its catering outlets? 

Catering & Events has taken the decision to temporarily close all catering outlets on both the Gilmorehill and Garscube campuses until further notice in order to protect the health and wellbeing of our staff and customers.

 Vending machines remain available in the following locations: 

  • Boyd Orr Building
  • Wolfson Medical Building
  • Small Animal Hospital
  • Mary Stewart Building, Garscube campus

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What is the University doing to minimise the risk of infection?

The University has suspended teaching on our Glasgow and Dumfries campuses, and has confirmed that examinations and assessment will not take place in exam halls on our campus. 

We are substantially reducing staff working on campus, by transitioning towards flexible and home working by asking line managers how essential services can be maintained whilst reducing the number of staff on campus. 

We are also currently implementing the Scottish Government’s advice on social distancing, to avoid instances of transmission. 

All non-essential facililities on our campuses in Gilmorehill, Garscube and Dumfries are closed, including the Library and Fraser Building. 

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Dignity and Respect

There is the unfortunate possibility that current events may cause an increase in incidents of racial harassment, aggression or abuse which some students and staff might face either on or off campus. This is never acceptable. If you face any negative or abusive comments or behaviour from anyone, you should tell someone and seek support from the SRC Advice Centre, your personal tutor or supervisor, or from the Human Resources team. Any conversations will be handled with due care and confidentiality, and our staff will work with you to find the appropriate means of safety and redress.  

Students who experience a crisis outside regular working hours can contact the University for support through the University Security 24/7 contact number 0141 330 4444, or report an incident online.

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I have a field trip planned, what is the University’s position on field trips?

The University has decided that all field trips, both domestic and international will be cancelled or postponed until further notice. However, it is expected that some field trips may be able to take place as Covid restrictions are eased. If this is possible, Schools will arrange this in conjunction with any students involved. Schools are also being asked to consider alternative provision for assessed work related to field trips in case further travel restrictions are imposed. 

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Are the sport facilities open?

The Stevenson Building and Garscube Sports Complex are currently closed.   We remain committed to supporting you during these unprecedented times and the UofG Sport team have developed a number of resources to encourage you to keep active and healthy.  Please visit UofG Sport's fitness and wellbeing pages or follow the UofG Sport social media channels. 

Memberships have been suspended and will restart when facilities reopen.  You will not be charged during our period of closure and no further action is required by you. Members will be contacted directly via email regarding their individual membership.  Any questions you may have should be directed the team sport@gla.ac.uk.  

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Can I stay in my University accommodation?

All University residences at the University of Glasgow remain open with rooms available for use.  

With the introduction of the lockdown measures, and in line with the advice issued by the UK Government, the Scottish Government has now updated its guidance for University residential accommodation. The advice states that while current restrictions are in force, students remaining in university accommodation should stay where they are, stay indoors and not attempt to travel home, even if that is to another part of Scotland.  

We understand that this is a worrying time and many students will want to be with their families. Nevertheless, staying put in accommodation and adhering to the directives issued by the Chief Medical Officer and the Scottish and UK Governments is the best way to slow the rate of transmission of COVID19, to protect the NHS from being overwhelmed and to save lives. 

Students should continue to practice social distancing protocols as previously advised and to notify residence site staff if it becomes necessary for any individual and/or the remainder of a household to self-isolate. 

More detailed information can be found on the NHS Inform webpages.

The Living Support Team are here for all students and can be contacted on the usual front desk number. The team will be happy to hear from you after 6pm each weekday or over the weekends, even if it is just for a chat or for information on how to get support so please do get in touch. Students can also check out the Accommodation Services facebook page for more information about what is going on digitally in residences. 

Additional FAQ

I have given notice that I wish to quit my accommodation contract as of 22nd April, but I now cannot leave, what does this mean for me?

Your accommodation will continue to be available until the revised end date of your contract, however if you are required to stay beyond this date it will be possible to rescind your notice until such time as you’re able to vacate your room. Please be assured that the University will not leave you without somewhere to stay especially if you become unwell or if travel restrictions remain in place.

The timing of the UK and Scottish Government’s decision means I effectively can’t terminate my accommodation contract as I now can’t leave. What will the University do to compensate me?

The University will continue to ensure that accommodation remains available to you and you will not be without somewhere to stay. There is a wide range of student support available online and site staff will be able to support with practicalities such as provision of food if you are unable to leave your accommodation.

I have a flight booked over the coming days what should I do?

It is recommended that you get in touch with your airline to make arrangements to adjust or cancel the booking, making reference to the Scottish and UK government guidelines. The University will continue to ensure that accommodation remains available to you for as long as you’re required to stay put.

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What financial support is available to students?

We have announced details of an emergency financial support package for students.

More details can be found here: University of Glasgow financial aid 

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What other student support is available?

Whilst face-to-face teaching and assessment have been suspended and many of us are studying and working from home, we are still committed to supporting you in your learning at the University:

If you are preparing for assessments or need advice on academic writing and skills, you can access guidance and book 1 to 1 appointments with our team of learning advisers. Our disability advisors are also on hand to provide guidance in relation to reasonable adjustments. You can contact the Disability Service at disability@glasgow.ac.uk or by calling 0141 330 5497

If you are feeling anxious or concerned about the current situation and, in particular, the impact on your learning and assessment, you can discuss this with others on Big White Wall, or email  studentcounselling@glasgow.ac.uk or call 0141 330 4528 to speak to a member of our team in confidence

We are not able to compensate you for loss of earnings as a result of the current situation, but we may be able to help if you are currently in financial hardship.

The University’s student enquiry team and all other services (including support for students in our residences and for international students) continue to operate during this period and so please do not hesitate to contact us.

There is an online UofG helpdesk where you can get the answer to any questions you may have. This also provides for IT support.

While studying off campus you can find useful Library and IT resources as well as online training and guides from Glasgow Anywhere

At times like these, we need to look out for one another. The Glasgow Mutual Aid Group is a group of volunteers, helping to support some of the most vulnerable people in the city at this time.  

The SRC continues to provide independent, confidential advice on academic and non-academic issues.

These are extraordinary times and many of us are feeling unsettled and anxious.  Please keep safe, look after yourself and look out for others.  And if you need us, get in touch.

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Advice and support for staff

For information relating to HR policy, please see the HR staff info webpages.

This includes:

  • Information about furlough
  • Annual leave, childcare and other HR policies
  • Information on isolation and how it will impact staff at work
  • Guidance on training and development while in lockdown

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What preparations are we putting in place for staff returning to campus?

Our Guide for Staff outlines how we expect our campus to operate as we begin to see more activity taking place onsite, and the measures that we are introducing to support staff returning to work on our campuses.

There are details about the operations being supported in this phase, available through our Recovery Route Map

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I need to access a building, how do I arrange this?

If you need to collect equipment from your office, please submit a request via the UofG Helpdesk.

These requests will initially be reviewed and assessed by a contact in your local area. Once approved, Estates aim to turn around access arrangements. 

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How do I carry out essential building and equipment checks in university buildings?

Please refer to the building inspection and access information for details on how to carry out essential building and equipment checks.

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What should I do if I have symptoms that could be Covid-19?

If you are not already at work:

If you are not at work, DO NOT come to work. Contact your line manager and let them know you have symptoms. You must arrange to be tested as soon as possible.

If you are already at work:

If you start to feel unwell with symptoms whilst at work, keep 2m distance from anyone else, inform your line manager immediately and follow their instructions and arrangements to isolate you from others until arrangements can be made for you to go home or, if you are very unwell, to hospital. If you go home, you must arrange to be tested as soon as possible.

How do I arrange to be tested for Covid-19 if I am symptomatic?

If you have symptoms, this NHS website will help you access a test:

If I test positive for Covid-19, how long must I stay off work?

If you test positive, you must isolate for at least 7 days and cannot return to the workplace until you have been fever-free for at least 48 hours. If you are well enough, and able to work remotely, you may do so.

You must keep your line manager informed of any test results, isolation requirements and your health status (as normal for sickness absence).

If I test negative for Covid-19, when can I return to the workplace?

You should notify your line manager as soon as you get your test result and may return to the workplace as soon as you feel well enough.

If I have tested positive, do I need to nofity the University of any close contacts I have had recently at the University?

No, the Test and Protect team will contact you to establish this information and will then contact and advise your close contacts directly to advise them to self-isolate for 14 days.

What do I need to do if I am contacted by the Test & Protect Team and informed I am a close contact of a confirmed case?

You should notify your line manager that you are required to self-isolate. If you remain well enough, and are able to work remotely, you may do so for the duration of the isolation period. If you become unwell and are too unwell to continue to work, you should inform your manager that you are unwell and you will be placed on sickness absence in the normal way.

If you test positive for Covid-19 during this period you should notify your line manager. You, or your line manager if you are too unwell to do so, should register your illness on the UoG Helpdesk Covid-19 report tool. This can be found on the UoG Helpdesk front page in the tile entitled Covid-19 Support Articles.

If you remain well but are unable to work remotely because of the nature of your role, you will continue to receive full pay during the isolation period.

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Where can staff access training and support for remote working?

Our Guide for remote working provides support and guidance for staff and students continuing to work remotely over the coming weeks and months.

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Is there advice available for line managers planning a return to campus?

We have published information for line managers planning a return to campus for their staff, to allow local managers to undestand and put in place measures which enable a smooth transition.

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How are we supporting specialist roles?

Our campuses in Glasgow and Dumfries are closed to all non-essential staff, however some specialist roles will still be required on-campus. 

In these exceptional circumstances we are asking staff to discuss with line managers supervisors about supporting priority tasks and taking on new responsibilities outwith normal duties. 

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Will GTA staff and demonstrators be given guidance on online teaching?

Detailed guidance is available, and more is being prepared, to support all staff who are involved in teaching and assessment. You can find this at Glasgow Anywhere. We are planning to offer staff training during the next few days and weeks.   

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Additional FAQ for MVLS staff 

The following FAQs have been developed specifically for MVLS staff:

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Examinations and assessments

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What is Good Cause?

In times of illness or other adverse circumstances, Good Cause is the University’s process for making appropriate allowance for assessments or exams, such as waiving a late penalty, granting extensions, or allowing a resit. Good Cause claims are submitted via MyCampus. Please view the Good Cause FAQs for more information.

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Will examinations and assessments be impacted?

The University has decided that the majority of Level 1 and Level 2 exams will not go ahead. This means that most first and second year students will not be examined in the forthcoming exam diet. There will be a very small number of exceptions typically in programmes with external professional accreditation. Students on the following programmes will be advised by their School of the details of the assessments that they will be required to undertake:

  • Medicine MBChB
  • Nursing BN
  • Dentistry BDS
  • Veterinary Medicine and Surgery BVMS
  • Law LLBAccountancy and Finance BAcc
  • Education MA, MEduc, BTechEd
  • Interdisciplinary Studies, MAPE

For first year students studying degrees at the University, who are not on the programmes listed above, you will be permitted to progress automatically to second year.

This arrangement does not apply to students studying with pathway providers, including GIC, or on articulation routes where there are already progression arrangements in place. The normal progression arrangements will still apply unless otherwise indicated by your current educational provider. They will be communicating with you directly in due course as they make their own arrangements for responding to the Covid-19 situation and its impact on your assessment.

For second year students who are expecting to progress to the next year of study (including entry to honours decisions), Schools will determine your progression based on the assessment taken to date and any outstanding coursework still due for submission. Decisions will take into account your performance across levels one and two as appropriate and, in such a way as, to ensure that you are not disadvantaged. Some of you may not meet the progression requirements on that basis either because of approved medical absence during the year or because your grade is below the progression threshold. Where that is the case, you will be advised of the arrangements for assessment that might take place later in the academic session. That assessment will not take place during the April/May exam diet. It may involve an alternative online assessment at a point later in the spring/summer but you will be advised in good time and with time to prepare.

Students who are on designated or ordinary degrees and are expecting to graduate this session, will be considered by the relevant College on a case by case basis. It may be necessary to create an alternative assessment for some of you in relation to a cancelled Level 1 or Level 2 examination and you will be advised about those arrangements. This will not, however, entail an exam during the April/May exam diet. It may involve an alternative online assessment at a point later in the spring/summer but you will be advised in good time and with time to prepare for any online assessment that is necessary.

Visiting students who need to return course grades to their home institution may be required to undertake further assessment in relation to Level 1 or Level 2 courses. This may entail assessment during the spring exam diet. You will be advised about those arrangements, by your host School as soon as the details of these requirements have been finalised.

Assessments will go ahead for all other students: 3rd and 4th year honours, integrated masters and taught postgraduate students; and you should expect to hear from Schools/Institutes in relation to the particular arrangements for your assessment as per our earlier communications. In some cases, you will be expected to take an online exam whereas in others, you may be required to take an alternative form of assessment. Schools and Institutes are working with Registry to clarify as soon as possible the specific form of assessment that will be undertaken. The exam diet will still run from Monday, 27th April as planned, but the exam timetable will not be published on Friday 20th March as originally intended. 

The University is aware of the challenges of undertaking assessment in such unpredictable and unusual conditions and we have been trying hard to balance all the considerations. We have considered the possibility of delaying the assessments but that would mean final year students would be unable to graduate and this could affect employment prospects. We are particularly aware that some students may encounter difficulties with technology. Considerations around support and guidance for you are paramount in our planning. This includes putting in place online support during assessment to help you with submitting online, or undertaking exams online. We will need you to notify us of any difficulties you experience during assessment, and we will take those into account. We will not require students to submit evidence of good cause that relates to Coronavirus circumstances, just to declare them and we will give you instructions about how to do this.

We have chosen to proceed with assessment at this time taking all these considerations and others into account, and in particular, taking the unpredictability of the coming months into account. It is a decision we have weighed carefully. We believe it is in the best interests of students and allows time later in the academic session to take fair decisions or reassessments should that be required. Delay at this point may compound challenges later in the year.

Please await guidance from your School/Institute or log a call on the UofG Helpdesk www.gla.ac.uk/help with any questions.

Please also keep in contact with the SRC who are also working hard to help support you and who are working closely with the University as we all respond to the emerging circumstances that the Coronavirus presents.

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Why are the Exams not being delayed or cancelled?

We weighed very carefully the possibility of a delay to the exams against when we may  see peaks in Coronavirus and other factors such as the remaining academic timetable, the no detriment position that is being adopted, the associated changes to good cause and the requirements for some graduating students to take up postgraduate study offers or job offers.  Overall, the decision taken to hold the dates as they were was not taken lightly and the conclusion was that this approach was in the best interest of everyone.

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What is the 'no detriment' approach?

There is full information and guidance on our no detriment policy published on the Senate Office webpages

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Where can I find the no detriment policy and other assessment policy information?

Relevant assessment policy information is published on the Senate Office webpages.

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I am entering the final year of my undergraduate degree (or fourth year of an Integrated Masters), how does the No Detriment Policy apply to me?

The information below applies to students who are entering their fourth year of an Honours degree (often called Senior Honours) or the fourth/fifth year of an Integrated Masters degree in 2020-21.

 

The No Detriment Policy is designed to ensure that there is no negative impact on your degree outcome from assessments taken between 15 March – 11 September 2020 because of the Covid-19 pandemic.

 

The principles of the No Detriment Policy will be applied to assessments from this period (15 March – 11 September 2020) when calculating your degree award. In brief, assessments you have undertaken during this period will be compared to your average grades outwith it, both before and after the pandemic period. Then, in order to ensure that your results from this period do not lower your overall result, we will – as far as possible – disregard grades which are below that average. Note that, in terms of the No Detriment period, we will only be looking at individual assessment grades (which you will have received from your School) and not your overall course grades.

The details of these precise calculations will be finalised in the coming academic session. The University is committed to the value of your qualification now and in the future, and so we will be taking the time over the coming months to ensure that these calculations are carried out in your best interest.

It is therefore in your interest to continue to focus on the coming 2020-21 academic session, as the baseline to which your No Detriment period grades will be compared will include all your results from this coming year. The University will be in touch with more details as soon as they are ready.

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When will I get more information about my exams?

The University is working hard to prepare detailed guidance to support you with doing assessment online. The timetable for these assessments has been published and available online here.


There are four types of assessment described within the diet: 

  • The majority take the form of 24-hour open online exams/assessments; in this case, you may complete the exam at any time during the scheduled 24 hour period, although we would not expect you to spend more time in total on the exam than is indicated in the guidance that will accompany your exam information.
  • Some of you will be taking timed online exams/assessments, in which case your school will supply more information.  If you are taking such an exam, the time available will include time for downloading the questions and uploading your answers.  (The total time available will be double the time you should take to complete the exam itself.)
  • In a small number of cases, your school may set an alternative assessment, and
  • In a small number of cases, we have decided to postpone an exam or assessment altogether.

 Your school will be in contact by email as soon as possible to provide you with more details about any timed exams, alternative and postponed assessments.  

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What do I do if I have exams that overlap one 24-hour period?  

The overall number of exams and joint degree combinations means that it is not possible to schedule the timetable differently. We have mostly retained the original exam timetable and so the timings comply with the University’s exam scheduling policy.  Remember that the 24-hour online assessment period takes account of the fact that students are studying in different time zones, may have IT issues, have caring responsibilities or disabilities that mean a bigger time allowance would be helpful.  The intention is that you spend no more time on the exam than you would do, if it was being held on campus. For example, if it was due to be a 90 minute face-to-face exam we still expect you to take no more than 90 minutes to complete your answers.  These are not 24-hour long exams, just 24-hour windows in which you can submit your answers. Staying awake for 24 hours and focusing entirely on one paper will not produce your best work. Preparing as best you can in the run up to the exams and doing the best you can in the normal timing of the exam is what we expect of you.

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How long should my exam answer be and what about referencing?

Our expectations are that these exams will be completed as far as possible in the originally allocated times. With this in mind, we do not expect a full reference list at the end of the answer we just expect in-text citations to evidence your arguments as you would in a normal exam.  Similarly, our expectations around word count are consistent with what we would generally expect in the normal exam time.  In collaboration with other universities we have agreed that this would normally be around 1,500 words per hour of the original examination time although this will vary depending on the exam so this is just an approximate guide. A penalty will not be imposed for going above or below this word count.  Remember the questions on these papers have been set so that high quality answers are achievable within the original times for what would have been hand-written exams.

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What happens if I have IT issues?  

We know that most students have access to IT that allows them to do the exams.  However, some may not, and so the University has made additional funds available to support students through these assessments. You can apply for a grant to help you if you need to purchase any additional hardware for completing and uploading your assessment. The process is relatively simple, and we recommend that you consider making an application if you feel it would help. https://www.gla.ac.uk/myglasgow/registry/finance/funds/

There are also still a small number of laptops available for loan to those in Glasgow. However even with this additional funding and support, things can happen on the day.  The main advice is that if it does, don’t panic!  We have a variety of solutions. The University will have a 24-hour support system in place throughout the exam period. If you can access the exam questions, and write your answers, we will find a way of getting that submission from you and will shortly set out guidance on how to get in contact at any time during the exam period.

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Am I allowed to use online resources? Will I be disadvantaged if I have poor internet and can’t search resources?

You are not expected to use online resources, or to spend time undertaking literature searches.  You should answer the question as much as possible in the style you would in a ‘normal’ exam.  A pitfall in open book examinations is to expect answers to come directly from page X of the textbook, slide Y of the notes, or from Google. Whilst we cannot stop you using online resources, you will find that they are not a panacea. Your own critical abilities will serve you better as you should be drawing on your own learning throughout the course!  The revision you are able to do without access to the question should best prepare you to do well in the exam.

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I’ve never used Moodle for exams or assessment before – how will this work?

You are all familiar with using Moodle in some way already and so it is not entirely new, but not all of you have used the online submission process for assessments.  Guidance about Moodle use in assessments will follow soon. There will also be a test site where you can practise downloading a paper and uploading your answers.

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What about my dissertation/project?

Your dissertation or project work should be submitted as planned unless your School has informed you that the submission dates have been revised. The only change is that all submissions will now have to be online. Your School will be able to give you guidance on how to do this. If you think that you will need an extension you should contact your course convener or adviser of studies as soon as possible.

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Will changes to exams and assessments affect the accreditation of my degree?

We have been working very closely with our all of our professional and accrediting bodies to ensure that your degree receives the same professional accreditation as it would in normal circumstances. For those of you who still have one or two years of study to complete before you finish your programme, your School is already planning how to fill any gaps in the demonstration of required competences. This also applies to Y1 and Y2 students.

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How can I be confident that my results will be fair compared to other students with a 24-hour window exam? I suspect that they may cheat.

Firstly, please understand that the only sure way to do well in an exam, whether online or in an exam hall, is by knowing the material well, experiencing the rigour of revision, and demonstrating your own understanding in your answers to the question.  Any of your colleagues who plan on cheating may find that the internet, or offers of outside assistance, are liable to fail them unexpectedly. The University is reserving the right to carry out vivas (oral examinations of students), which can help ensure that submitted material is the student's own work, and that the student has an understanding of what they have written.  The University may also check work using originality checking software. Students will declare the originality of their work before each exam, and a false declaration will not just affect an individual course, but could put a student's whole degree at grave risk. 

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What will the University do to support students who are parents or carers, but who also have to take exams at a time when the schools are closed?

 We decided to hold assessments because we thought, on balance, it would be of benefit to students and it is certainly our intention that no student should be disadvantaged by their performance.  We do understand that in the current circumstances it will be difficult for many students to take these exams at home and, in particular, those with young children.  Our no detriment stance will enable us to set aside your performance in these examinations if you are unable to take them.  

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Will adjustments be made for students with a disability? 

Our expectation is that the original time allowance for the exam, plus the extra time that you would have been allowed in the exam hall, is easily accommodated within the 24-hour examination window.   As such, no further time will be added to the 24-hour window.  If you have a timed exam, the time allocated for that exam is already double the time of the original paper, so if you were due to get 30 minutes extra, this is already accommodated within the doubling of the time. Disability Service are liaising with schools to ensure that student’s needs are met. If you have any questions about exam adjustments or are anxious, please do contact your disability advisor directly and they will be happy to talk things through with you and hopefully put your mind at ease.

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I am a continuing undergraduate student, what should I think about before deciding whether to retake any assessment from the COVID-19 period? 

If you are continuing with your degree in the next academic year (for example you are in year three of a four-year Honours degree) then you will have the option to resit over the summer any assessment you choose (such as essays or exams) which was submitted or taken during the COVID-19 period. 

 There are many factors which may influence your decision about taking this additional assessment this summer. We know that the decision can be a difficult one to make, and that the uncertainty of the recent COVID-19 pandemic period has been stressful. 

Before making the decision about what assessment you wish to resit, if any, there are a number of factors we recommend you keep in mind. We outline the most important of these below. 

  • Impact on your final GPA, if any. Your primary consideration should be the impact that any reassessments will have on your final GPA calculation, which is used to award your degree classification. You can find out more about your GPA calculation in 2020 here. A significant impact on your final GPA, and degree classification, might signal a justification for taking resits of essays or exams. However, you should carefully consider the weighting of your assessments and how much they contribute to your GPAFor most students, the GPA is made up primarily of assessments from outwith the COVID-19 period. Your GPA is also made up of many different components which are relatively small in the context of your full degree. 

So, for example, in a 240-credit Honours degree, an exam worth 50% of a 20-credit course represents 4.1% of your final degree classification. A change in that exam’s grade of two grade points (on the 22-point marking scale) – such as a resit taking an original grade of C1 to a B2 – would only increase the final GPA by 0.083, so that a GPA of 15.3 would become 15.4. Depending on your GPA, to change your degree classification you may therefore have to resit and do better in a very large amount of assessment, or your GPA will have to be very close to the higher degree classification. For many students, even resitting all exams and essays etc from the COVID-19 period may not be enough to change their final degree classification. However, for some who are very close to a higher classification it may make sense to voluntarily resit some assessment. You should therefore look carefully at your GPA and the assessments you are considering resitting to see how much of a likely impact any resits will have. 

  • Time needed to prepare and undertake reassessment. A commitment to retaking assessment will require you to dedicate time over the summer months to studying, preparing for, and undertaking assessment. Consider carefully the impact this will have on your time over the summer months, and think about whether the time allocated to this extra work will benefit your final GPA and your plans after graduation.  
  • Wellbeing and studying through COVID-19. We appreciate that working, studying, and sitting assessments throughout the COVID-19 pandemic has been a challenge for everyone involved. Our No Detriment Policy, and our work on online learning and assessment, have been designed to minimise where possible any impact on you. Nonetheless, you should consider the need for rest and recovery over the summer. So, when considering whether to resit any assessment, keep in mind the potential impact further study, preparation, and assessment may have on your wellbeing over the summer. If you want to discuss further your approaches to studying, remember that the Advisers in LEADS can provide guidance. 

We strongly recommend that you consider all the factors above before making any decisions about undertaking reassessment. Keep in mind that your Adviser of Studies/Advising Team or relevant Honours/Year Convenor will be able to discuss your options with you, and you can contact them if you have any further questions. 

 You may also wish to consult our FAQs on online examinations and our guides to the No Detriment Policy and how we calculate your degree outcomes.

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I am a PGT student (including Masters degrees), what should I think about before deciding whether to retake any assessment from the COVID-19 period?

If you are a PGT/Masters student in 2019-20 then you will have the option to resit over the summer any assessment you choose (such as essays or exams) which was submitted or taken during the COVID-19 period. 

There are many factors which may influence your decision about taking this additional assessment this summer. We know that the decision can be a difficult one to make, and that the uncertainty of the recent COVID-19 pandemic period has been stressful. 

Before making the decision about what assessment you wish to resit, if any, there are a number of factors we recommend you keep in mind. We outline the most important of these below. 

  • Impact on your final GPA, if any. Your primary consideration should be the impact that any reassessments will have on your final GPA calculation, which is used to award your degree classification. You can find out more about your GPA calculation in 2020 here. A significant impact on your final GPA, and degree classification, might signal a justification for taking reassessments. However, you should carefully consider the weighting of those assessments and how much they contribute to your GPA. 
  • For most students, the GPA is made up primarily of assessments from outwith the COVID-19 period. Your GPA is also made up of many different components which are relatively small in the context of your full degree. So, for example, in a 240-credit Honours degree, an exam worth 50% of a 20-credit course represents 4.1% of your final degree classification. A change in that exam’s grade of two grade points (on the 22-point marking scale) – such as a resit taking an original grade of C1 to a B2 – would only increase the final GPA by 0.083, so that a GPA of 15.3 would become 15.4. Depending on your GPA, to change your degree classification you may therefore have to resit and do better in a very large amount of assessment, or your GPA will have to be very close to the higher degree classification. For many students, even resitting everything in the COVID-19 period may not be enough to change their final degree classification. However, for some who are very close to a higher classification it may make sense to voluntarily resit some assessment. 
  • The No Detriment policy also ‘sets aside’ assessment which is below your 15 March Baseline GPA (see this link for more details). Note that if your resit grade is above your Baseline GPA but below your overall taught GPA after the April/May assessment diet is complete, then a resit result may reduce your final taught GPA. For example, if a student’s Baseline GPA was 15.2, then only grades from the COVID-19 period which were at or above that Baseline GPA will be included in their final taught GPA, so an exam result of C1 during April/May 2020 would be disregarded for the purposes of the final taught GPA. Taking into account only assessment above their Baseline GPA, this student achieves an overall taught GPA of B1 (17.0) after all assessment is complete from the April/May period. If this student were then to resit the exam in which they had a C1 and gain a resit grade of B2, then that B2 is higher than their baseline GPA so would now be included in their taught GPA. But note that even though this B2 is higher than their baseline, it is lower than their previous taught GPA of B1, and so when this taught GPA is recalculated after the resits it will be reduced by the inclusion of the new grade. The resit therefore gave the student a higher grade than the original assessment, but in this situation doing so has lowered the student’s final GPA. 

You should therefore look carefully at your GPA and the assessments you are considering resitting to see how much of a likely impact any resits will have. 

  • Time needed to prepare and undertake reassessment. A commitment to retaking assessment will require you to dedicate time over the summer months to studying, preparing for, and undertaking assessment. Consider carefully the impact this will have on your time over the summer months, and think about whether the time allocated to this extra work will benefit your final GPA and your plans after graduation.  
  • Dissertation work. In particular, any time you spend on reassessment will take away from the time available to work on your Masters dissertation. The dissertation is a large and essential part of a Masters degree and you should make sure to allocate time to properly focus on it. You should therefore consider if the time you will spend preparing for and undertaking reassessment is on balance better spent on your dissertation work. 
  • Delay in graduation for PGCert or PGDip students. If you are a postgraduate student on a PGCert or PGDip programme and expect to graduate after the June boards, then should you opt to resit your assessment you will not be able to graduate in the summer months and so you will not receive your award until the December 2020 graduation period. You should therefore consider if the delay in receiving your Diploma or Certificate will impact on any potential post-graduation employment, study, or internship opportunities.  
  • Wellbeing and studying through COVID-19. We appreciate that working, studying, and sitting assessments throughout the COVID-19 pandemic has been a challenge for everyone involved. Our No Detriment Policy, and our work on online learning and assessment, have been designed to minimise where possible any impact on you. Nonetheless, you should consider the need for rest and recovery over the summer. So, when considering whether to resit any assessment, keep in mind the potential impact further study, preparation, and assessment may have on your wellbeing over the summer. If you want to discuss further your approaches to studying, remember that the Advisers in LEADS [www.gla.ac.uk/LEADS/students] can provide guidance. 

We strongly recommend that you consider all the factors above before making any decisions about undertaking reassessment. Keep in mind that your Adviser of Studies/Advising Team or relevant Programme Convenor will be able to discuss your options with you, and you can contact them if you have any further questions. 

You may also wish to consult our FAQs on online examinations and our guides to the No Detriment Policy and how we calculate your degree outcomes. 

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I am a graduating undergraduate student (including Honours degrees), what should I think about before deciding whether to resit all my exam assessment from the COVID-19 period? 

If you are due to graduate this year with an undergraduate Honours or Integrated Masters degree, the No Detriment Policy and the University’s response to the COVID-19 pandemic allows you to determine whether to decline your degree classification and resit your examinations from the COVID-19 period. Remember if you decline your final GPA calculation you must resit all of your examinations from the COVID-19 period (that is, all exams from April or May this year); you cannot resit only some exams. 

 There are many factors which may influence your decision about retaking all these exams over this summer. We know that the decision can be a difficult one to make, and that the uncertainty of the recent COVID-19 pandemic period has been stressful. Before making your final decision there are a number of factors we recommend you keep in mind. We outline the most important of these below. 

  • All-or-nothing. The most important thing to note if you are a student who is considering declining your offer of an award is that your exam resits as a graduating student are for the entire 2020 April/May exam diet. You cannot pick the exams you wish to be reassessed in; by opting to take the entire exam diet again, you are declaring that you should not have taken your original 2020 exams at all owing to medical or other circumstances. You will therefore need to take the full exam diet again in August, and we will award you a degree based on whichever is better of the full April/May exam diet or the full August exam diet – we will not choose individual exam results to selectively improve your result. This is our mechanism for fairly dealing with students who, on reflection, should not have sat their exams in April/May 2020 owing to illness or other circumstances. If this applies to you, then you would sit exams in the resit diet alongside those students who did no exams at all during April/May 2020. It will likely not be in your best interest to take this exam diet if you are not in this position. 
  • Impact on your final GPA, if any. Your primary consideration should be the impact that any reassessments will have on your final GPA calculation, which is used to award your degree classification. You can find out more about your GPA calculation in 2020 here. A significant impact on your final GPA, and degree classification, might signal a justification for taking reassessments. However, you should carefully consider the weighting of those assessments and how much they contribute to your GPA. For most students, the GPA is made up primarily of assessments from outwith the COVID-19 period. Your GPA is also made up of many different components which are relatively small in the context of your full degree. So, for example, in a 240-credit Honours degree, an exam worth 50% of a 20-credit course represents 4.1% of your final degree classification. A change in that exam’s grade of two grade points (on the 22-point marking scale) – such as a resit taking an original grade of C1 to a B2 – would only increase the final GPA by 0.083, so that a GPA of 15.3 would become 15.4. Depending on your GPA, to change your degree classification you may therefore have to do better in a very large amount of assessment, or your GPA will have to be very close to the higher degree classification. For many students, resitting all exams in the COVID-19 period may not be enough to change their final degree classification. You should therefore look carefully at your GPA and the assessments you are considering resitting to see how much of a likely impact any resits will have. 
  • Time needed to prepare and undertake reassessment. A commitment to retaking all your April/May exams will require you to dedicate time over the summer months to studying, preparing for, and undertaking these exams again. Consider carefully the impact this will have on your time over the summer months, and think about whether the time allocated to this extra work will benefit your final GPA and your plans after graduation.  
  • Delay in graduation. Students who accept their degree classification will receive a copy of their graduation certificate and HEAR/transcript by post sometime in July or August. If you opt to resit your examinations, you will not be able to graduate in the summer months and so you will not receive your degree until the December 2020 graduation period. You should therefore consider if the delay in receiving your degree will impact on any potential post-graduation employment, study, or internship opportunities. 
  • Wellbeing and studying through COVID-19. We appreciate that working, studying, and sitting assessments throughout the COVID-19 pandemic has been a challenge for everyone involved. Our No Detriment Policy, and our work on online learning and assessment, have been designed to minimise where possible any impact on you. Nonetheless, you should consider the need for rest and recovery over the summer as you prepare for your future plans. So, when considering whether to resit your exams, keep in mind the potential impact further study, preparation, and assessment may have on your wellbeing over the summer. If you want to discuss further your approaches to studying, remember that the Advisers in LEADS can provide guidance. 

 We strongly recommend that you consider all the factors above before making any decisions about resitting your whole April/May exam diet. Keep in mind that your Adviser of Studies/Advising Team or relevant Honours/Year Convenor will be able to discuss your options with you, and you can contact them if you have any further questions. 

 You may also wish to consult our FAQs on online examinations and our guides to the No Detriment Policy and how we calculate your degree outcomes here.

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How do course grades work under the No Detriment policy? 

We have modified the award of course grades in light of our No Detriment policy. Where possible we want your academic performance reflected in your course grade, but at the same time we need to be fair in recognising that not all assessment has been possible (especially for first and second years) and that your performance in assessments during the Covid period may have been impacted. 

The following approach applies to course grades where any course assessment (including level 1 and 2 reassessment) was scheduled after 15 March 2020*. 

Where enough assessment for the course has been completed to award a detailed grade (at least 65%): 

  • a letter grade (e.g. A4, B2, C1) will be awarded if it is above the threshold grade (normally D3 for undergraduate students and C3 for postgraduate students) 
  • however, if your course grade is below the threshold grade (normally D3 for undergraduate students and C3 for postgraduate students) CA grade will be awarded in recognition that your performance may have been affected during the pandemic. 

Where less than 65% of the course assessment is completed: 

All students will receive the CA Grade. This is because we cannot make a fair judgement on course performance where less than 65% of assessment has been completed.To protect the reputation of your degree, we do not award grades without clear evidence making up at least 65% of the assessment required.  

In either situation, the award of CA for a course indicates that you have taken the course and been awarded credit for it, but also means that the assessment for that course was disrupted during the period of the Covid-19 pandemic. Your transcript will include a statement to that effect, so that it is clear to anyone reading that CA does not indicate a poor performance. 

The grades of MV and CW will continue to be used in some cases, if some assessment scheduled prior to 15 March is incomplete. 

The full No Detriment policy page has detailed information on course grades as well as all other No Detriment matters We appreciate that this is complex information and you may wish to seek further explanation of your course grade results from your School via gla.ac.uk/help or your Adviser of Study. 

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What if I am unhappy with any of my course grades from the COVID-19 period? 

As explained in the Question: How do course grades work under the No Detriment policy? We have modified our approach to awarding course grades during the COVID-19 period. 

Where any course assessment was scheduled for the period of the No Detriment policy, standard course grades will be awarded if the threshold grade has been reached (normally D3 for undergraduate students and C3 for postgraduate students). If not, the grade will be CA. 

We realise that in some exceptional cases you may feel that your actual grade does not give an accurate reflection of your performance. This might be because a large element of your assessment took place at a point when there was significant disruption caused by the pandemic. 

You may therefore request that letter grade be changed to CA on your transcript. See the question on how course grades work under the No Detriment policy for more details on what CA means. Remember that this will not affect the calculation of your degree, only how individual course results appear on your transcript. 

 If so, please contact your School. But remember, we believe in most cases it will be better to have an academic grade and the following applies: 

  • Your grade can only be changed to CA if some of your course assessment was scheduled after 15 March 2020. If your course grade has been calculated from assessments taken before the period of the pandemic, then it cannot be changed to CA.; 
  • If you have a letter grade it will by definition be above the threshold grade for your degree, so it cannot be a failing or poor grade. 
  • Once a grade has been altered to CA it cannot be reversed after graduation. In some situations – such as entry to postgraduate degrees, especially outside of the United Kingdom – a non-letter grade may be less helpful for you than a letter grade. It is generally better for you to have as much evidence as possible on your transcript rather than remove any grades. 

 

  • Your overall degree result (eg a First, 2.1, Merit, Distinction, etc) will not be based on course grades but instead on your assessment components in line with the No Detriment policy (for more details, see here for Honours students and here for Masters students), so changing your course grade will have no effect whatsoever on your final degree outcome. Also, references from your lecturers will also be based on your GPA and your individual assessment results and so changing a course grade will not be of benefit to you for references. 
  • We therefore would advise you that you should only consider changing a course grade if you are certain it would give the wrong impression of your ability to a reader of your transcript and if you are also sure there are no circumstances where you would be better having a letter grade. In our experience, this will be advisable only in rare situations. 

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I am a continuing undergraduate student, why does the Enrol for Resits tab in my MyCampus Student Centre show me as enrolled for resits for L1 and L2 courses that I took in semester one when there are no reassessment opportunities for these courses under the No Detriment Policy?

Under the No Detriment Policy there are no reassessment opportunities for Level 1 and Level 2 courses where no assessment was scheduled to have taken place after 15 March 2020.  However, where the first diet course result was MV, CW or the overall course grade was below E1 or below a second diet, or resit, course result of CA must be entered into MyCampus.  This means that the exam will appear in the Enrol for Resits tab in your MyCampus Student Centre, even though there is no resit exam for these courses.

There some courses for programmes of study in the School of Law, Accounting and Finance, and the School of Medicine, Dentistry and Nursing where L1 and L2 resit exams are required for professional accreditation.   Exams for these courses are listed in the resit timetable.

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Advice for researchers

There is more advice for research staff and students under the Research Funding & Advice FAQs.

There are also FAQs for PGRs under the 'Advice and support for students' section, above.

We have published guidance for staff and students involved in research about how we are planning to return to campus over the coming weeks and months, including restarting some research activities whilst ensuring the safety and wellbeing. 

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Can I continue to work on campus?

During the current restricted campus operations, and until further notice, most University staff will be asked to work remotely, wherever possible. When working remotely, do keep in touch with one another: use email or Microsoft teams for general contact, and zoom for meetings. See Glasgow Anywhere for information about how to work at home.

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How will my research be affected by the coronavirus pandemic?

We are asking for non-essential activities on campus, including those related to research, to be wound down. This means that:

  • PIs should shut down their laboratory-based research, except those involved in COVID-19 research.  
  • All researchers, including Postdoctoral researchers and PGR students, should divert their efforts towards activities that can be undertaken remotely. When working remotely, researchers should continue with their desk-based research activities wherever possible, including drafting or reviewing papers, writing grant applications, and data analysis. 

We also ask that you support your colleagues, including postgraduate research students, to work at home in ways that suit them. 

Many of you are also making considerable efforts to move all teaching and examinations online, and we recognise your efforts in support of this. This work is our number one priority, so thank you for all you are doing.

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What are the implications of the coronavirus on my research project funding?

We accept that it will be necessary to scale back some research activity. We expect that major funders will take a pragmatic approach to dealing with the circumstances, for example, by offering no-cost extensions, and flexible reporting and spending deadlines. 

Some funders have communicated their position. Please see the list provided in the final FAQ and continue to check your funder website for updates.

Funders are currently planning to maintain their grant application deadlines. 

Inevitably COVID-19 will have an impact on the progress of your research projects. If you are a PI on a grant then a member of your College Research Support Team will be in touch, in due course, to explain how we will gather the relevant information about your affected project.

Your College Research Support Team is monitoring the situation and can advise you accordingly. This Team will also contact the funder on your behalf with queries or requests for clarification:

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Can I continue to collect human subject research data?

Advice from NHS and University Ethics Committees is that all research involving face-to-face contact with participants is suspended immediately.

Changes made to protocols to circumvent the need for face-to-face contact will need ethics approval, otherwise there is a risk to insurance cover. There are restrictions on further NHS approvals for research. The University Ethics Committees will continue to review applications but they may be unable to approve amendments quickly. Please note that, until further notice, the University Ethics Committees will not issue approvals for any new research proposals that involve NHS resources unless they are COVID-19 related.

Studies not involving face-to-face contact (e.g. data only or surveys) may continue where it is not possible to cease activities. Researchers may also find that they are unable to collect the data as they had intended because the data collection involves travel. PIs must ensure that any changes in data management needed due to IT limitations are considered carefully to ensure plans remain compliant with GDPR. Please contact dp@glasgow.ac.uk for advice.

Further information is available here: Research Information Management advice during coronavirus

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Does the coronavirus pandemic affect REF2021 preparations?

The Research Excellence Framework (REF) 2021 was suspended while institutions respond to the effects of COVID-19.

After consultation with the sector, the revised deadline has been announced as the 31st March 2021. Further details can be found on the REF website.

Additional guidance and any mitigations against COVID-19 effects will be announced by the 31st July 2020. 

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COVID-19 communications from some funders:

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Travel advice: students and staff

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What is the University's position on travel?

The University is working on the principle that any business travel from the University will only be able to proceed if all the factors below are addressed:  

1. The UK Government still advises British nationals against all but essential travel (see UK Government's travel advice) except to certain exempted countries –travel to these countries can proceed at this time subject to the procedures below.

If there is UK Government advice against non-essential travel to a country, specific higher-level authorisation MUST be obtained for each individual trip in addition to the procedures below. This authorisation should normally be sought from Head of College/ Chief Operating Officer level and will only be granted if the trip is for essential business purposes. (Travel for Covid-related research may fall within this category.) 

2. The Scottish and UK Government Public Health guidance must permit such travel to recommence  

3. The fieldwork must be agreed with the research Supervisor and Head of School/ Director of Institute/ Service to be essential 

4. An Oversea Travel Risk Assessment must be completed. See template and guidance on completing the risk assessmentThe risk assessment must be agreed and signed off by both line manager/ supervisor and Head of School/ Director of Institute/ Service. 

5. The Covid-19 Overseas Travel Risk Assessment supplement must also be completed. The risk assessment must be agreed and signed off by both line manager/ supervisor and Head of School/ Director of Institute/ Service. 

6. In-country Government guidance around health and safety must be observed 

7. An appropriate standard of health and safety must be ensured for accommodation and during group and private transportation. This will include any required physical distancing measures and hygiene and cleaning processes. 

8. The borders/ government of host country(ies) (UK or International) must be open to/permit travel of this nature at the planned arrival date. 

9. Any partner institute supporting or hosting activities must allow such visits by the proposed start date 

10. Any host organisation must outline contingency plans in the event of a possible further outbreak 

11. Consideration must be given to the impact on the host country and local area, particularly rural communities, of the activity and associated risk of virus transmission to the community; organisers must ensure that there is no adverse reputational risk associated with carrying out the work. 

12. There is sufficient cover in place to manage financial and health risks effectively through insurance or other contingency funding. See the University's travel insurance policy in relation to coronavirus

Travel Authorisation 

Authorisation for travel is via the local line-management process, not through Health, Safety and Wellbeing services, but guidance and advice around specific risk assessments is available on the SEPS website above or by contacting SEPS via safety@glasgow.ac.uk 

Additional Support  

Traveline Scotland has set up a new telephone hotline and webpage to provide information on available travel routes back to Scotland, should it be required:   

  • Hotline: +44(0)141 465 1878 
  • Traveline Scotland: Returning to Scotland from abroad

Criteria for UK Fieldwork and Related Activities

The University recognises the need to enable departments who must conduct fieldwork as part of their core activities to do so, and aims to allow some resumption of fieldwork, so far as it is safe to do so. This should be done by following a risk-based approach underpinned by any Government guidance or legal requirements that may be in force.

When considering whether fieldwork can safely be undertaken, the health, safety and wellbeing of those involved should always be the key priority. This includes the safety of those undertaking the work and those in the wider community who may be affected by it.

The nature of fieldwork varies massively between Colleges/Schools/Institutes and Services and each activity that is proposed MUST be risk assessed by the unit proposing the work to help decide whether it can safely be undertaken.

In general, authorisation for UK field activities can be granted at Head of School/Service or Director of Institute level. However, when considering whether to authorise proposals that may be identified as higher risk, those in such management roles should consider whether there is a need to discuss these further at higher level, or to consult with staff elsewhere in the University. (e.g. on ethics processes, safety advice, reputational risk, insurance risks etc.)

Some basic principles to be followed in making these judgements are provided below.

  • There must be no Scottish or UK Government legal restriction that prevents the activities being planned.
  • There must be no Scottish or UK Government guidance in force that would be contravened by the activities planned.
  • There must be no University of Glasgow prohibition on the travel, or of the activities planned.
  • The fieldwork must have been agreed with the research supervisor/project lead and Head of School/ Director of Institute to be an essential element of a research project, or of the core work of the department.
  • The fieldwork must have been agreed as being unable to reasonably be delayed until later stages of the Covid recovery phases without significant adverse impact.
  • The activities must not be likely to adversely impact the wellbeing of the community/area being visited nor result in a risk of reputational damage to the University.
  • A fieldwork risk assessment must have been completed and signed off by the Supervisor and Head of School/ Director of Institute. (The SEPS fieldwork risk assessment template can be used for this although, in recognition of the diverse nature of fieldwork across the University, this does not preclude other assessment processes and documents being used where these are more appropriate.)
  • Where the field activities involve practical work that cannot be fully assessed and recorded within the fieldwork risk assessment template, a separate general risk assessment(s) of the work must have been prepared.
  • Any advisory and mandatory Scottish or UK Government guidance around health and safety, including physical distancing measures, must be able to be fully observed. Evidence of how this will be achieved should be provided within the risk assessment(s) or in other work plans referenced within the assessment.
  • Where there is to be use of shared/group transport, or there is an overnight stay, the risk assessment must explain how any Government recommendations on distancing and hygiene will be achieved. (Use of shared accommodation may not be acceptable in the early recovery phases.)
  • All partner organisations or other participants in the fieldwork must agree to comply with measure in place. It is recommended that risk assessments be shared and a simple written agreement (e.g. email) obtained regarding compliance.
  • Contingency plans must be in place to deal with any Covid case that may occur during fieldwork group trips.

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I’m worried my immigration status might be affected by travel restrictions

If you are a student or member of staff affected by coronavirus and you have concerns about your immigration status, please contact immigrationcompliance@glasgow.ac.uk

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Is there any advice for Tier 4 Visa Students?

We have taken the decision to suspend face-to-face teaching and therefore, if you would like to return home, and there are no travel restrictions in place for your destination, you can do so. Please respect the quarantining arrangements of your home country, to minimise the risk of transmission

You will not be penalised academically and the University will maintain sponsorship of your Tier 4 visa, providing you continue to engage in your studies whilst you are away. This means your visa will remain valid and you will be able to use it to return to Glasgow at a later date.

I am a PGT student, if I go home now, should I return for my dissertation/project at a later date or can I submit it from my home country?

We hope you will be able to return to Glasgow later in the year to complete your dissertation/project if you wish. Alternatively, you may complete and submit your dissertation/project from your home country. In both cases, your visa will remain valid.

I am a PGT student, do I still need to attend the June 2020 Tier 4 Check-in in person?

No, this check-in will not take place. We will write to you with details of our alternative monitoring arrangements in due course.

I am a continuing undergraduate student and will need to return for further years’ study, can I still go home to take my exams remotely?

Yes, you can still go home and take any necessary assessments. Undergraduate students are not usually required to attend during summer. You will be able to return on your current visa to continue your studies next academic year.

I am an International PGR student, can I do my research remotely?

You should speak to your supervisor about your project. If you can do your project with remote supervision, then you can continue to engage with your supervisor while you are away. Your Graduate School can advise you on the procedures for Research Furth.

My visa will expire soon and I am concerned I may not be able to leave the UK due to travel restrictions.

Please contact the International Student Support Team for advice.

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I am planning to go abroad for study/ work placement in 2020/21, what should I do? 

After careful consideration, the University will allow study exchange and work placement in 2020/21 when it is safe and possible to do so. Our highest priority in determining whether your opportunity can go ahead is your health, safety and wellbeing.

Travel from the UK to international destinations will only be able to proceed if all 6 factors below are addressed: 

  1. The Foreign & Commonwealth Office must lift the Exceptional Travel Advisory Notice that is currently in place - The FCO currently advises British nationals against all but essential international travel.
  2. University of Glasgow must lift travel restrictions which apply to staff and students.
  3. The Scottish and/or UK Government must have authorised such travel to recommence.
  4. The borders of host countries must be open at the student’s planned arrival date.
  5. The partner institute or placement provider must allow physical placement by the semester or employment start date. Students will be expected to attend their placement in person from the start, and it is acknowledged that a proportion of the learning may take place virtually or in the case of work placement on a ‘work from home’ basis. Erasmus+ does not currently fund periods of 100% online learning and as such a mix of online and in-person delivery must be in place from the start to qualify for funding. 
  6. There is sufficient cover in place to manage financial and health risk effectively through insurance or other contingency funding.

Review dates have been set and take into account in-country term start dates and factor in time to make travel and visa arrangements: 

  • Study Exchange non-European destinations – 9 June 2020 
  • Study Exchange European Destinations – 30 July 2020 
  • Work placements – 8 July 2020 

Study Exchange non-European destinations 

At 9 June the essential 6 criteria above were not met which means study exchange to non-European destinations has been suspended for semester 1. Please get in touch with the Study Abroad & Exchange Team (GoAbroad@glasgow.ac.uk) to discuss your options.  

Study Exchange European destinations 

The Foreign & Commonwealth Office has now published a list of destinations that are exempt from the UK travel restrictions in place to manage the global pandemic.  

The University will now support travel from the UK to European destinations if your host institution meets health and safety guidelines and your course requirements.  

Please email the Go Abroad Team goabroad@glasgow.ac.uk who will go through these details. If your Study Abroad opportunity can proceed, we will prepare your Erasmus Learning agreement and get your grant ready. 

Work Placement 

The start date for traineeships tends to be more flexible and your traineeship coordinator abroad may allow your placement to commence at a later date. If this is the case, please contact the Study Abroad & Exchanges team to let them know. 

The Foreign & Commonwealth Office has now published a list of destinations that are exempt from the UK travel restrictions in place to manage the global pandemic. 

The University will now support travel from the UK to your host country if we can ensure that your placement provider meets health and safety guidelines and your course requirements. Please get in touch with your Subject Mobility Coordinator who will discuss this with you. 

If your Subject Mobility Coordinator is happy that you can proceed with your placement, please email goabroad@glasgow.ac.uk in order to get your Erasmus Learning agreement and grant ready. 

If you don't have a Subject Mobility Coordinator looking after your placement, please get in touch directly with the Go Abroad Team goabroad@glasgow.ac.uk. 

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What happens if my study/ work placement is suspended?

Your study or work placement will be suspended if: 

  • Our partner university or placement provider decide not to offer opportunities in semester 1.
  • The criteria in the above section cannot be met by the review date for your mobility which have been set to factor in in-country start dates and time to make travel and visa arrangements.

We will be in touch with you if your opportunity is impacted.

Alternative options may be available to you. Please contact the Study Abroad & Exchange team for advice.

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I am a study abroad student currently on exchange in Glasgow, what should I do?

The University has taken the decision to suspend teaching and we are making arrangements for alternative assessments to replace the April/May examinations. In view of this, if you would like to return home, you should do so. Please respect the quarantining arrangements of your home country, to minimise the risk of transmission.

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I was studying/working abroad and returned home. Is there help with the extra costs I incurred?

If you are an Erasmus student and are now studying or working online, you will continue to receive your Erasmus grant until the end of the semester as planned.  If you have incurred exceptional costs as a result of the Coronavirus pandemic, you may be eligible for a grant from our hardship fund; please contact the GoAbroad team to submit a claim (goabroad@glasgow.ac.uk).

If you are not an Erasmus student, the GoAbroad team will contact you regarding any exceptional costs you may have incurred in returning home.

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My visa will expire soon and I am concerned I may not be able to leave the UK due to travel restrictions. 

Please contact the International Student Support Team or view the latest news for further advice.

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Health

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Do I need to report if I, or one of my students or members of staff, test positive for the virus?

Yes, please complete the form to report a positive test complete the form to report a positive test. Staff member cases should also be reported like all sickness absence through CORE and student cases through MyCampus as usual.

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What is self-isolation?

People who are self-isolating should remain at home and should not go to work, school or public areas.

You can find all of the relevant health guidance relating to COVID-19 (coronavirus)- including advice on self-isolation on the NHS website.

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Should I self-isolate?

You can find all of the relevant health guidance relating to COVID-19 (coronavirus) - including advice on self-isolation on the NHS website.

In relation to the information available in the NHS Inform website, it is important to stress that students should understand that the term "household" refers to any shared accommodation with a communal bathroom and kitchen. This includes student residences or private rented accommodation. Therefore all students must follow strictly the requirement for the whole household to self-isolate even if only one person shows symptoms, up until 14 days after the date the last person in the household started to show symptoms.

Staff who are self-isolating but feel otherwise well and able to work should discuss possible alternatives with their line manager around working remotely, taking into account the available remote working support and resources.

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Based on medical/Government advice, I am self-isolating: what does this mean for me?

Where individuals are self-isolating in line with the latest Scottish Government advice (or any other professional medical advice), they will continue to receive full pay as normal throughout the recommended period of time. Normal absence reporting procedures should be followed and arrangements should be made to work remotely as far as the circumstances, role or available technology permits. Communication should be maintained between the individual and their manager with regards to progress or likely timescales.

Fit notes cannot be obtained in the normal way for reasons relating to coronavirus however the Government has established new system to provide ‘isolation notes to employers.  Line managers should record any such absence in CoreHR using the ‘Self Isolation’ reason code.

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I, or someone I live with, has an underlying health condition: should I self-isolate?

We recognise that some members of staff and students may be worried about catching coronavirus, particularly if they have an underlying health condition.

  • You can find all of the relevant health guidance relating to COVID-19 (coronavirus)- including advice on self-isolation on the NHS website.

On 23 March 2020, the Prime Minister announced a series of measures which effectively create a state of lockdown to slow the spread of COVID-19. This is no longer guidance but is instead an explicit instruction that for a period of at least three weeks everyone must stay at home, with very few exceptions. 

All buildings on campus have now been secured and colleagues must remain at home unless they are in an essential category of worker and have been requested to come to work by their line manager. Colleagues in this category include some Residences and Estates staff and a small number of research and technical staff and postgraduate personnel.  

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I need to self-isolate but had annual leave planned, what should I do?

Where annual leave plans are disrupted by being required to self-isolate in line with the Government advice, it may be appropriate to reschedule annual leave. The circumstances of each case will however vary and many who are self-isolating may still wish to take annual leave as a break from work, or they may wish to (and be able to) continue working in order to book their leave for another time. Discussion should take place in the normal way with the appropriate line manager. 

Those who are self-isolating and unwell/unfit to work should utilise sick leave in the normal way. 

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What is social distancing?

You can find all of the relevant health guidance relating to COVID-19 (coronavirus) - including advice on ‘social distancing’ on the NHS website.

This advice is likely to be in place for some weeks and will understandably be very challenging for many individuals and families. Staff may wish to access the University’s Employee Assistance Programme (PAM Assist) or Big White Wall – a safe online space for staff to get things off their chest, explore their feelings and learn how to self-manage their mental health and wellbeing. It is free to use for University staff, completely anonymous and available 24/7, providing online peer support as well as professional support by trained counsellors.

To access, simply go to www.bigwhitewall.com, click ‘Join now’ and use your University of Glasgow email address to sign up then choose an anonymous username for your time on the wall.

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What should I do if I suspect I might have coronavirus?

People showing symptoms suggestive of COVID-19 should stay at home for 7 days and only contact NHS 111 or their local GP if their symptoms worsen during that period. Anyone can access NHS services, which includes NHS 24, GP surgeries, and A&E, for free. Please do not go in to medical facilities as this could infect others.

You can find all of the relevant health guidance relating to COVID-19 (coronavirus) on the NHS website.

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What should I do if I’m concerned about my health, or the health of a student or member of staff?

Guidance about COVID-19 from NHS Scotland and the Scottish Government is updated regularly on the NHS Inform webpages. This includes advice for people who have concerns over symptoms, social distancing and self-isolation.

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What precautions should I be taking to stay healthy?

You can find all of the relevant health guidance relating to COVID-19 (coronavirus) on the NHS website.

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Is there any specific advice for anyone who is pregnant?

You can find all of the relevant health guidance relating to COVID-19 (coronavirus) on the NHS website, including specific information for pregnant women.

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I am finding that the current situation is difficult to deal with and would like some support to loook afer my mental health –  What help is available through the University? 

This advice is likely to be in place for some weeks and will understandably be very challenging for many individuals and families. Sstaff may wish to access the University’s Employee Assistance Programme (PAM Assist) or Big White Wall – a safe online space for staff to get things off their chest, explore their feelings and learn how to self-manage their mental health and wellbeing. It is free to use for University staff, completely anonymous and available 24/7, providing online peer support as well as professional support by trained counsellors. To access, simply go to Big White Wall, click ‘Join now’ and use your University of Glasgow email address to sign up then choose an anonymous username for your time on the wall. 

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I am an international student/staff member, am I entitled to healthcare?

The Scottish Government has said that overseas visitors to Scotland, regardless of their residency status, are exempt from NHS charges for both the diagnosis and treatment of coronavirus (COVID-19).

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If you have any questions or concerns, please check the NHS website or you can email us directly using the contacts provided in the FAQ.

Helpful links