Click and Collect
Click & Collect allows users to reserve books or other materials online and then pick them up without the need to browse the shelves.
Before you request
You can request up to 10 items (depending on membership type) from the Main Library collection. Please note that High Demand and Reference/For Consultation Only titles cannot be requested using this service.
How to request
- Login to your Library Account
- Search for your item
- Choose the title, then select Place Hold (on the right)
- Under I need, select Specific Copies or Volumes
- Under Pick Up Options, select University Library - L3 High Demand Hold Shelf
- Select a copy where the Item Location is University Library Standard Loan
- Choose Submit
When your item is ready
Wait for your confirmation email before coming to collect. Requests can take up to 72 hours to process, and you will receive an email when the items are available. Please do not attend until you have received this confirmation.
Collecting your items
Items will be on the hold shelf on Level 3 (inside the High Demand Collection). Your collection code is the first initial of your surname followed by the last 4 digits of the barcode number on your library card.
Items must be issued using the self-check kiosks inside High Demand before leaving.
Returning your items
Items can be returned using the self-check kiosks on Level 2 or, alternatively, can be deposited in the adjacent book drop box.