This course introduces students to elements of operations management, showing how transformation processes sit at the heart of all organizations. It examines tools, techniques and frameworks that are used in operating, analysing and improving processes.

14 hours of lectures and 6 hours of tutorials.

None

The course will be assessed through a written assignment (100%). 

The course aims to introduce students to a range of operations theories, frameworks and tools that will equip them to analyse organizational processes.

By the end of this course students will be able to:

■ identify the main elements of organizational transformation processes;

■ identify the operations performance objectives and show their use in process design;

■ describe and critique key concepts in operations management, including lean/JIT, supply chain management, quality management and operations risk management;

■ apply a range of appropriate tools to analysing operations problems;

Students must submit at least 75% by weight of the components (including examinations) of the course's summative assessment.