Update on the changeover of mobile service provision

Issued: Fri, 01 Jun 2018 15:45:00 BST

The University will soon have a single operator, EE, to provide all mobile voice and data services.

All current O2 mobile phone users will be provided with a new SIM and a proportion of current EE mobile phone users will also receive a new SIM to upgrade their current one. The SIM will be compatible with 3G, 4G and any further EE enhancements. Your existing mobile number will not change.

All you will need to do is replace your current O2 SIM Card with the new EE SIM card on the switchover day. For those of you already on the EE network we will also be swapping a proportion of EE users' SIM cards to allow the full benefits of EE’s network improvements.

Current O2 users will receive a text, on Tuesday, 5th June, from the number ‘UofG New EE’, with the switchover date.

Collection of new EE sim cards

Wednesday, 13 June
James Watt North Building (Gilmorehill Campus) 9.00 am - 12.00pm.
Garscube Security Gatehouse 13.00 - 16.00.
Further days to be announced

You should not use your new EE SIM card until the port day as your existing O2 number will not be transferred until then. If you try to use it prior to that day, you will not be able to make or receive calls.

New EE tariffs

Roaming with Data Traveller

This Daily Traveller add will cost £7.50 (excluding VAT) per month and gives you unlimited calls, texts and 500MB daily data allowance while roaming in the following countries:
USA, Canada, Mexico, Caribbean (Antigua & Barbuda, Bahamas, Barbados, British Virgin Islands, Puerto Rico, St. Kitts & Nevis, St. Vincent, Trinidad & Tobago, US Virgin Islands, Cayman Islands, Dominica, Grenada, Haiti, Jamaica, St. Lucia, Turks Islands, Caicos Islands, Anguilla and Aruba), Brazil, Argentina, Australia, China, Egypt, Hong Kong, India, Indonesia, Israel, Japan, Kuwait, Malaysia, New Zealand, Philippines, Russia, Singapore, South Africa, Thailand, Qatar, South Korea, Saudi Arabia, Turkey, UAE, Andorra & Moldova.

Charges only apply on days that you access voice, SMS or data services while roaming. No credit or refund will be given for any unused data in a daily bundle.  A day begins at 00:00:00 hours and ends at 23:59:59 hours, using local time at your starting location.

Staff Benefits

EE are also offering all employees a discount of 20% on your personal EE contracts - not only for yourself but for up to five friends and family members too. Further information will be available nearer the time.