Enterprise design Principles
Seamless experience
- Consistent application of university tone, branding, and navigation
- Internal organisational complexity hidden from view
- No dead ends or fragmented journeys
Secure
- Processes personal data compliantly
- Shares personal/sensitive data with a third party compliantly
- Complies with Cyber Security standards
Inclusive
- Users need no prior knowledge to reach a successful outcome
- Complies with WCAG 2.2 AA accessibility standards
- Accessible across multiple devices
Sustainable
- Represents financially viable short and long- term outlay
- Represents an acceptable change to our environmental impact
- Releases additional benefits or opportunities that would otherwise go unfulfilled
Collaborative
- Safely experiment and learn from both success and failure
- Cross- department collaborations
- Adopting and sharing best practice with colleagues
Data-Led
- Justification for change is backed up by data
- User research is conducted to ensure the solution continues to be the correct one
- KPIs are built, maintained and tracked
Reuse
- Maximise the value from the tools we already have
- Adopt over adapt
- Only build where it is necessary
Future-Proof
- Change aligns with the organisation's strategic aims
- Solutions are stable and can be easily scaled
- Solutions are properly maintained
Incremental change
- Adequately resourced to identify and meet emerging needs
- Adequately resourced to respond to released change and improvements to service provided
- Supports incremental change to release value to users quicker