1. Introduction to the Guide to Information
The Freedom of Information (Scotland) Act 2002 (FOISA) requires that all Scottish public authorities make certain types of information routinely available, and provide a guide to information telling the public how to access the information and what it might cost.
This Guide to Information also contains details of the environmental information that we routinely make available under the Environmental Information (Scotland) Regulations 2004 (the EI(S)Rs).
The University of Glasgow has adopted the Model Publication Scheme 2013 produced by the Scottish Information Commissioner, who is responsible for enforcing FOISA. This scheme has been approved until 31 May 2017.You can see this scheme on the Commissioner’s website at http://www.itspublicknowledge.info/ScottishPublicAuthorities/PublicationSchemes/PublicationSchemesModelPublicationSchemes.asp or by contacting us at the address below.
We have made a commitment to publish all information which we hold which falls within the classes of information in the scheme. This Guide to Information describes the information which we publish in accordance with the scheme, and how you can access this information.
We are obliged by FOISA to have due regard to the public interest in providing access to the information that we hold which relates to:
- the services we provide;
- the costs of those services;
- the standard of those services;
- the facts that inform the important decisions we take; and
- the reasoning that informs our decisions.
This Guide to Information was prepared by the Scottish Higher Education Information Practitioners Group,under the auspices of Universities Scotland's Secretaries’ Group. SHEIP consulted the public authorities to be covered by the Guide, to assess what information should be included in the Guide, taking account ofreviews of information requests, and assessments of previous publication scheme feedback.
2. Accessing information under the scheme
Our Guide to Information provides more details of the information available under the scheme, along with additional guidance on how the information falling within each “class” may be accessed.
||Most information listed in our Guide to Information is available on our website. In many cases a link within Section 8: Categories of information will direct you to the relevant page or document. Where no such link is present, you can find this information using our website’s “Search” facility at http://www.gla.ac.uk/ . If you are still having trouble finding any document listed under our scheme, then please call 0141 330 2523 for further assistance.
||If the information you seek is not published on our website, we can send it to you by email, wherever possible.
||Information provided through the scheme can also be requested from us over the telephone. Please call 0141 330 2523 to request information available under this scheme.
||Information under the scheme may also be available in paper copy form. Please address your request to:
Data Protection & Freedom of Information Office
University of Glasgow
When writing to us to request information, please include your name and address, full details of the information or documents you would like to receive, and any fee applicable (see Section 5: Our charging policy for further information on fees). Please also include a telephone number so we can telephone you to clarify any details, if necessary.
|By inspection at our premises:
||Some of the information that we publish in accordance with the scheme may be available for inspection on site.
3. Information that we may withhold
Our aim in maintaining this Guide is to be as open as possible. All information covered by the publication scheme can either be accessed through our website, or will be provided promptly following our receipt of your request.
If a document contains information that the University may legitimately wish to exempt from disclosure under an appropriate section of Scotland’s freedom of information laws, (for example sensitive personal information or a trade secret), we may remove or redact the information before publication but we will inform you that we have done so and provide an explanation of why the information is withheld. The Scottish Information Commissioner's guidance on information that may be exempt from publication is available here:
If you wish to complain about any information which has been withheld from you, please refer to Section 7– Contact us.
4. Our charging policy
Wherever possible, information contained within our Guide is available from us free of charge where it can be downloaded from our website or where it can be sent to you electronically by email.
We reserve the right to impose charges for providing information in paper copy or on computer disc. Charges will reflect the actual costs of reproduction and postage to the authority, as set out below. If you request information for which there is a charge, we will inform you and explain how it has been calculated. Information will not be provided to you until payment has been received.
||Where charges are applied, photocopied information will be charged at a standard rate of 10p per A4 side of paper (black and white copy) and 30p per A4 side of paper (colour copy).
Computer discs will be charged at the rate of £1.00 per CD-Rom.
||We will pass on postage charges to the requester at the cost to the authority of sending the information by first class post.
5. Our copyright policy
All documents held on the University server remain the property of the University of Glasgow. For information where the University owns the copyright, information obtained from this Publication Scheme can be copied or reproduced without formal permission provided it is copied or reproduced accurately, for personal use, is not used in a misleading context and provided that the source of the material is identified and the copyright status acknowledged. Should a third party own the copyright, the University recommends that the third party's consent is sought prior to any copying being carried out.
The publication scheme may, however, contain information where the copyright holder is not the University of Glasgow. In most cases the copyright holder will be obvious from the documents. In cases where the copyright is unclear, however, it is the responsibility of the person accessing the information to locate and seek the permission of the copyright holder before reproducing the material or in any other way breaching the rights of the copyright holder. Wherever possible, this scheme will indicate where we do not own the copyright on documents within Section 12 – Classes of Information.
Information about Crown copyright material is available on the website of the Queen's Printer for Scotland at www.oqps.gov.uk. We can provide you with a copy of this information if you do not have internet access.
6. How to access information not available under this scheme
If the information you are seeking is not available under this publication scheme, then you may wish to request it from us.
Details of how to make an information request are available at http://www.gla.ac.uk/services/dpfoioffice/contactus/
7. Contact us
You can contact us for assistance with any aspect of this guide to information. We will be pleased to hear your comments and suggestions, work to resolve any complaints, or advise you on how to ask for information that we do not routinely publish.
Data Protection & Freedom of Information Office
University of Glasgow
8. Categories of information
|8.1 General Information
||This category covers general information about how to make contact with the institution. It includes information about how to complain about the institution, and how to serve formal documents on it. It is aimed at providing very general information for the public. More detailed information will be provided in other categories.
|8.2 Access to Information and Records Management Policies
||This category tells people how to request information from the institution, both under the Freedom of Information (Scotland) Act and the Data Protection Act. It also covers institutional procedures for these pieces of legislation.
||This category covers information relating to the way the institution is governed and how decisions are made. It includes information on the legal status of the institution, which individual member of staff or group within the organisation is responsible for specific functions and where they fit in the overall structure of the organisation.
|8.4 Financial Resources
||This category covers information on the institution’s strategy and management of financial resources. The finance department provides accounting, procurement and contracting services, helping to make best use of resources and fulfilling statutory responsibilities.
|8.5 Corporate Planning
||This category provides information on the institution's mission and major strategic plans.
||Collaborative procurements may be led by central bodies such as Procurement Scotland, APUC Limited, Excel, NHS National Procurement or Central Government Procurement Centre of Expertise. Information about the procurement services these organisations provide to the institution may be obtained direct from the organisations.
|8.7 Management of Research
||This category covers information relating to the institution’s management and funding of its research activities; it does not include the actual results or data of research undertaken.
|8.8 Commercialisation and Knowledge Transfer
||This category provides information about the institution's mechanisms for supporting the commercialisation of outputs from its research activities.
|8.9 Human Resources
||This category covers information on the institution’s strategy and management of human resources, rather than information relating to individual members of staff (exempt from disclosure as personal information). The information available covers Personnel policies and procedures (including terms and conditions of service and all current versions of the information specified in each category).
|8.10 Physical Resources
||Institutions are often substantial land and property owners in their own right. This category covers information at a strategic level relating to the institution’s management of its physical resources. Some of this information is required to be published under the Environmental Information (Scotland) Regulations 2004.
|8.11 Health and Safety
||This category covers information about the institution's health and safety policies, risk assessment policies, procedures and record.
|8.12 Equality and Diversity
||This category provides information about the institution’s policies and strategies regarding equality and diversity.
|8.13 Support for Disabled People
||This category provides information about the institution's policies, procedures, and support for disabled people, including information about accessibility of major buildings and services.
|8.14 Student Administration & Support
||This category contains information on how the institution manages the administration and progression of their students from admission to course completion, including student support services.
|8.15 Teaching Quality
||This category contains information regarding the management of teaching quality in the institution including mechanisms for reviewing and ensuring the quality of teaching provided.
|8.16 Information Services
||This category covers those functions within the institution that provide access to information for the student body and both academic and administrative staff. These include libraries, computing services, archive services, and information support services.
Such functions may be managed separately from each other, or in various combinations. These services routinely explain their facilities (and the conditions of their use) to students, staff and the general public and it is information of this nature that is included within this category.
|8.17 External and Community Relations
||This category covers information relating to the institution’s relationship with its external environment. These include how it manages its relationship with the local community and how it retains contact with its former staff and students.
By virtue of its nature, most institutions will probably find that the majority of these categories are already made available to the public by some means.
|8.18 Government and Regulator Relations
||This category covers information the institution provides to government and external regulators and information provided to the Scottish Funding Council for monitoring purposes. By virtue of its nature most institutions will probably find that the majority of these categories are already made available to the public by some means.
Members of the public are also likely to find the same or related information is available from the external partners the institution has links with.