We are aware of an ongoing IT issue preventing Former Students from accessing the Helpdesk. If you are a former student looking to obtain a document or submit an enquiry, please use the links below. Please ensure you provide an email address we can contact you on, and note that our standard document production time remains up to 15 working days. We apologise for any inconvenience.
Former Student - Document Request: SSET Former Student Document Request
Former Student - General Enquiry: SSET Former Student General Enquiry Form
if you are a current student, please submit your ticket through the Helpdesk as usual.
Contact Us
Submit an Enquiry Online:
Submit your enquiry on the UofG Helpdesk.
Location:
Level 2, The Fraser Building
65 Hillhead Street
Glasgow, G12 8QF
Open Hours:
9am to 4:45pm Monday to Friday
Open at 10am on Tuesdays
Feedback:
How did we handle your enquiry or request? We welcome your feedback and suggestions.
Self Service
Students can log into MyCampus self-service to independently produce certifying letters and transcripts.
Services and MyCampus Help
Using the UofG Helpdesk
The UofG Helpdesk is where students can search for answers using the knowledge base, or submit requests for help or services. Learn how to get more out of the UofG Helpdesk with our guides.
Forms
If you need a form filled out by the Student Services Enquiry Team please upload a copy of it to the UofG Helpdesk.
Bank Letters
Many banks now accept self service certifying letters. Students who have completed their academic registration can produce their own bank letters on MyCampus.
Using MyCampus
Learn how to navigate MyCampus with our guides. MyCampus can be used to manage your student record and university finances, or to produce your own certifying letters and transcripts.