Council Tax exemption

Council Tax exemption

If you are eligible for Council Tax exemption/discount you must provide confirmation of your student status from the University.

From August 2014, a new electronic process in MyCampus will allow eligible students to opt-in to have their student status confirmed to Glasgow City Council automatically.

What is Council Tax?

Council Tax is set by local authorities to help pay for certain services they provide. It is based on the value of the house, flat or other dwelling in which you live. An exemption means you do not have to pay Council Tax.

More information on Council Tax is available on the Glasgow Council website.


Am I eligible for Council Tax exemption/discount?

Students are eligible for Council Tax exemption/discount if:

  • they are on an award bearing programme,
  • studying more than 21 hours per week and
  • at least 24 weeks in the academic year.

Eligibility categories are based on Glasgow City Council and local authority exemption criteria.

See the table below to confirm if you are eligible for exemption/discount:

Type of studentEligible?
Undergraduate - full time Y
Undergraduate - part time, over 63 credits Y
Undergraduate - part time, under 63 credits N
Postgraduate (taught) - full time Y
Postgraduate (taught) - part time, over 63 credits Y
Postgraduate (taught) - part time, under 63 credits N
Postgraduate (research) - full time Y
Postgraduate (research) - part time See below
Incoming ERASMUS (EU) Semester 2 and Both Semesters Y - see below
Study Abroad/Exchange (EU) Y - see below
Study Abroad/Exchange (International) N
Pre-sessional students (25 weeks or more) Y
Pre-sessional students (less than 25 weeks) N

More information on how Glasgow City Council define council tax exemption is available on their website. It is important that you are clear on this and any questions or queries on the exemption process should be raised directly with Glasgow City Council, or your local authority.

Students living in University accommodation

If you are living in University accommodation, you automatically receive council tax exemption and do not need to submit an exemption form or confirm student status with your local authority.

Exemption or discount?

An exemption from council tax may be awarded if you meet the eligibility criteria and live alone or if you live with other eligible students who have also applied for exemption.

A discount from council tax may be awarded if eligible student(s) live with one person that is not eligible. The discount award is based on the full household circumstances and the eligible student will not be held liable for Council Tax.

More details on exemption and discount criteria are provided by Glasgow City Council.

Not eligible for exemption/discount?

If you are a not an eligible student according to the criteria above and defined by Glasgow City Council and other authorities, you may be able to claim Council Tax Reduction or Housing Benefit, which is income-based.

More details on Council Tax Reduction and Housing Benefit are available from Glasgow City Council or from your local authority.


How do I apply for exemption/discount?

Exemption is not automatically awarded. In order to apply for exemption from your local authority, you will need to provide them with:

  • Confirmation of your student status from the University
  • Confirmation of your property details (for Glasgow City Council this is provided on Section 1 of a paper exemption form, or online)

How to apply for confirmation of your student status:

Your student status can only be confirmed once you are fully registered for this academic year. Your exemption will be for this academic year only.

You will need to apply for exemption again next year if you continue your studies and still meet the eligibility criteria.

We can only provide confirmation of the details currently held on your student record in MyCampus. It is your responsibility to ensure all these details are up to date and correct (including your current term time address).

For details on how to request confirmation from Glasgow City Council and other local authorities, please see below:

Living in the Glasgow City Council (GCC) area:Living in another local authority area or not included on the exemption file:

From August 2014, most students applying for exemption from GCC will be able to opt-in to an automated exemption facility, which comprises three steps:

Step 1. Ensure your term address is up to date in MyCampus

Step 2. Opt in to the automated process from MyCampus (either at registration or from the Addresses page in your Student Center)

Step 3. Complete section 1 of the GCC Tax Exemption Form online or download the form, print and send  to GCC.

You can opt in either during the online academic registration process, or from the address page of your MyCampus Student Center.

Find out how to

This process does not apply to part-time postgraduate research students and BA Childhood Practice students (see below).

Living in another local authority area:

If you require exemption for a different local authority, please contact them for a paper exemption form.

You can email, post or bring the form to the Student Services Enquiry Team who will complete the relevant section for you before returning the form to you.

Not included on the exemption file:

If you are not eligible for the automated facility the Student Services Enquiry Team can organise, where eligible, for you to have a letter produced. 

You can have this produced on the spot if you visit the Student Services Enquiry Team in person or you can organise to have a letter emailed/posted to you. 

It is still your responsiblity to ensure section 1 of the GCC exemption form is completed either online or download the form, print and return to Glasgow City Council.

Other categories:

Part-time postgraduate research students

Part-time postgraduate research students will not be included on the automated file for Glasgow City Council.

In order to qualify for exemption, you are required to be studying at least 21 hours per week.

If you meet this criteria, you will need to have your student status confirmed using the paper process. 

First, download thePart Time Research C/ Tax Exemption and take this to your Graduate School to confirm the hours you study.

You will then need to get a paper exemption form from your local authority and bring it (with your completed part-time research form) to the Student Services Desk for Section 2 to be completed.

Erasmus students from the EU - Semester 2 and Both Semesters

Student visiting on an Erasmus programme for Semester 2 and Both Semesters will be eligible to be included on the automated file to Glasgow City Council.

Semester 1 students will not be eligible since they are undertaking a period of study of less than 24 weeks.

However, you are also required to provide the council with a letter from your home institution to confirm that you are continuing on a full time programme of study for the rest of the academic year and confirmiung the qualification you will be working towards.

You should submit this letter with the exemption form to your council.

If you are attending for longer than one semester, you will not need to provide this additional documentation to the council.

BA Childhood Practice

BA Childhood Practice students will not be eligible to be included on the automated file for Glasgow City Council.

In order to qualify for exemption, you are required to be a full time student, or studying at least 21 hours per week (>63 credits).

If you meet this criteria, you will need to have your student status confirmed using the paper process. You will need to get a paper exemption form from your local authority and bring it to the Student Services Desk for Section 2 to be completed.

You are required to be studying at least 21 hours per week in order to qualify for exemption (>63 credits).

Glasgow International College students You will need to get a paper exemption form from your local authority and take it to Glasgow International College for completion.

Frequently Asked Questions

Q1: What information do you send to the council?

Once you are fully registered, if you meet the above criteria we will send the following information on the file:

  • your full name
  • student number (GUID)
  • type of certificate/qualification
  • programme name
  • programme start date
  • programme end date/date of withdrawal (if applicable)
  • length of programme within academic year
  • average attendance per week
  • term-time address.

Please ensure the information on your MyCampus record matches the information you provide to the council (e.g. term time address), as conflicts in information can result in a delay or rejection of your application for exemption.


Q2: I’ve moved. Do I need to do anything?

If you change your address, you must update your MyCampus record and also let your local authority know.

If your new address is within Glasgow City Council area, if you have opted in, the University will send updated information electronically to Glasgow City Council, but you are still required to complete Section 1 for the new address (see above in ‘How do I apply for exemption/discount’).

If your new address is in the area of another local authority, please see the information above for how to apply for your exemption.


Q3: I am eligible for exemption but have received a bill from the council, what should I do?

You should first check the following:

  • Are you fully registered?
  • Are you residing in the GCC area and opted into the GCC confirmation of student status and completed Section 1 (online or by paper)?
  • Have you completed a paper form for a different authority?
  • Do you meet the exemption criteria above?
  • Is your term time address up to date in MyCampus and is it the same as the address you provided the council with?
  • If you are living with other students, have they also applied for exemption?

If you do not meet these conditions, the council will not be able to process your exemption. Please ensure you also allow 14 working days for any change in your information to arrive with the council and be processed.

If you do meet the above conditions and still have received a bill from the council, please contact the Student Services Enquiry Team.


Q4: I have been contacted by debt collection agency regarding Council Tax – I am a full-time student, what should I do?

If you have received a debt collection letter, please first check the information above under ‘I have received a bill from the council’. If you are eligible for exemption, please bring a paper exemption form from the relevant council to the Student Services Enquiry Team who will complete it with your information.


Q5: When do I stop being exempt from council tax?

  • If your eligibility changes e.g. if you go from full time study to part time study
  • If you complete or withdraw from your programme
  • If you are an undergraduate student in your final year, your exemption will stop at the end of the semester 2, typically the end of May, or for Medicine, Dental, Nursing & Veterinary School students, the end of June. Your full time status will not extend to graduation or exams if you need to re-sit exams in your final year.
  • If you are a post–graduate taught student on a one year course of study, your exemption will normally stop exactly one year from your original start date. Your full time status will not extend to graduation or an extended dissertation deadline if you need extra time to complete your work.
  • If you are a PhD student, your exemption will stop on the ‘end of study’ date listed on your MyCampus record. This date is added to your record by your graduate school office and will typically be the same as your thesis submission date. If you are unsure of your ‘end of study’ date your graduate school office or the Student Services Enquiry Team will be able to confirm it for you, but if you believe the date is incorrect only your graduate school is able to make changes. Note that your full time status does not extend to your Viva or graduation date.

Please note that Council Tax charges are not administered by the University, and any charges, exemptions or discounts are at the discretion of the Council. For Council Tax purposes, the Student Services Enquiry Team or your graduate school office can only confirm the end dates on your record as described above - if you would like to request an exemption or discount beyond these dates you should explain your circumstances to the Council independently. If you feel that you have been charged council tax unfairly and you would like some advice before contacting the Council, you can contact the Students’ Representative Council. Their information site about Council Tax is available here: https://www.glasgowstudent.net/advice/money/council-tax/


Q6: What happens when I withdraw?

If you are within the GCC area and withdraw from your programme (and have opted into automatic file for GCC), an update will be sent to the council notifying them of your withdrawal date, the next time the automated file is run.


Q7: I have a paper form that needs to be completed. Can someone else bring it to be completed on my behalf?

Because of the personal nature of the information that exemption/discount forms and certificates of student status contain, they can only be requested by third parties (e.g. flat mates, landlords, parents) if the student to be named in the exemption/discount form or certificate of student status has given his/her prior written consent.

This can be done by email to studentservices@glasgow.ac.uk. Alternatively, the third party should bring proof of consent (a signed note giving full details of identity, including student number).


Q8: What about housing benefit?

If you are applying for housing benefit or council tax reduction, you will still need to bring in your housing benefit form to Student Services to complete, as it requires additional information from the University to the Council Tax process.

More details on Council Tax Reduction and Housing Benefit are available from Glasgow City Council.


If you have any other questions regarding council tax exemption, please contact the Student Services Enquiry Team or your local council authority.