MyGlasgow Students

Issues with payment service

We are aware of issues with our payment service when using Google Chrome and Microsoft Edge browsers, which we are investigating as a priority.

Until the issue is resolved, please use Firefox or Safari to make payments.

Students who use Chrome or Edge will experience a “refused to connect” message – and should not attempt multiple payments.
We advise those who have used Chrome or Edge to log out and check their account after 10 minutes to verify if the payment has been applied. Please raise a Helpdesk request if more support is required.

For updates please visit: Spotlight on the UofG Helpdesk