HELPDESK- General information and booking conditions (please read carefully)
- IT Baseline Needs Analysis
Getting Started
Taught courses
The IT Baseline course provides students and staff with the essential IT skills necessary to progress in their studies or workplace. On applying, you will be asked to complete an IT needs analysis which will recommend the type of course most suitable for you, and direct you through the process of signing up online.
Most of our courses assume students already possess some (varying) degree of IT Skills. For those who have never used a computer before, we offer a Beginners course which may be more suitable. You must apply directly to our office if this is the case.
In this introductory course, delegates will learn about the main features of Windows 7 and how to effectively manage files and folders using Windows Explorer. No previous IT experience required.
This course contains material relevant to ECDL module 2
Online courses
Online course intended for those who already have most of the skills they need to meet the baseline but are not confident enough to take an IT Test. The Online course is one of several routes to achieving the IT Baseline. When you apply (below) you will be taken to a Needs analysis page which will help you choose your route.
A free interactive self paced course to develop skills needed for ECDL.
