Mobile devices

Mobile devices

IMPORTANT:  PHONE CHARGES.  IT Services does not charge you to use this service but you may incur charges from your mobile phone Network provider. Charges may be particularly high from outside the UK. Contact your Network provider for further information regarding charges.
The University of Glasgow is not responsible for any charges you may incur when using this service.

Please note: Due to the diversity of mobile devices we are unable to offer comprehensive support for them.
However to assist you we have created a set of email connection instructions:


TIP: Changing your GUID password will change it for your mobile device settings too. You will need to enter the new password on your device.

Smartphone and Tablet security advice

Smartphone and Tablet security advice

Use a PIN to protect your devices from casual unauthorised use.
(do this right now)

Smartphones and tablets may contain a lot of confidential information, possibly including banking details.

Treat a smartphone like your wallet or purse.
Treat a  tablet like your laptop.

Steps that can be taken to increase the security of your smartphone:

  • Use a PIN to protect the phone/tablet from casual unauthorised use. (do this right now)
  • Set a timeout to lock the device.
  • Consider configuring remote wiping. Some manufacturers provide remote wiping as a service. Contact your supplier for details

DID YOU KNOW?  Devices which use 'Activesync' (iOS, Windows mobile, some Androids) to connect to your University email can be remotely wiped using the appropriate email web interface
(at ) under options > mobile

  • Be careful which apps you install and the permissions you give them.
  • If you configure GPS location services, be aware of what information they share.
  • Email security rules apply for smartphones and tablets.
  • Keep a copy of your IMEI number (if applicable)in case of loss or theft.
  • Backup the information on your devices.
  • Ensure secure disposal of your devices at end of life.