UNIVERSITY of GLASGOW

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Mobile devices

IT Services advises that smart phone and tablet devices (iPad, Android etc) currently provide limited business application support when used within the University's IT environment, with the following exceptions;

  1. Access to Exchange 2007 email
  2. Web browsing and common web applications (manufacturer restrictions may apply)

We provide instructions on how to connect tablet and other mobile devices to Exchange email, VPN and Eduroam where it is supported by the device.
Please note that the majority of these devices are very limited in their ability to create or modify content in the formats used by the University. eg Word, Excel, PowerPoint, pdf.

We are aware of the potential such devices have in the workplace and are investigating several options to improve the range of services that can be reliably accessed from them.



iOS (iPad, iPod and iPhone)

iOS, iPhone, iPad and iPod

Connect to:


Windows Mobile

Windows Phone

Connect to:

 


Android

Android

Connect to:

Blackberry

Blackberry

Connect to:


Help us with this information

Alert!Email its@it.gla.ac.uk to suggest additions, improvements or corrections to this information.

 



Smartphone and Tablet security advice

Smartphones and tablets may contain a lot of confidential information, possibly including banking details.

Use a PIN to protect your devices from casual unauthorised use. (do this right now)

Treat a smartphone like your wallet or purse.
Treat a  tablet like your laptop.

Steps that can be taken to increase the security of your smartphone:

  • Use a PIN to protect the phone/tablet from casual unauthorised use. (do this right now)
  • Set a timeout to lock the device.
  • Consider configuring remote wiping.
    • Some manufacturers provide remote wiping as a service. Contact your supplier for details.
    • NOTE: Devices which use 'Activesync' (iOS, Windows mobile, some Android) to connect to your University email can be remotly wiped using the appropriate email web interface( at http://www.gla.ac.uk/it/webmail ) under options > mobile 
  • Be careful which apps you install and the permissions you give them.
  • If you configure GPS location services, be aware of what information they share.
  • Email security rules apply for smartphones and tablets.
  • Keep a copy of your IMEI number (if applicable)in case of loss or theft.
  • Backup the information on your devices.
  • Ensure secure disposal of your devices at end of life.