IT Helpdesk


Spotlight

Spotlight

Heartbleed Bug

UPDATED: 16:00 15/04/2014
Over the past week you may have heard in the news about a security flaw known as the "The Heartbleed Bug" affecting passwords and other sensitive data.

Changing passwords from time to time is good practice and now may be a good time to change your password.
You can change your GUID password by clicking the 'Change' link under Passwords above.

Also please note:
- Beware of emails asking you to change your password by clicking on a link. The University would NEVER ask you to change your password by clicking on a link in an email and such emails are almost certainly attempts to fraudulently get access to your GUID.
- You should change your GUID password at least once a year and the Information Policy and Strategy committee (IPSC) have recently approved mandatory annual password changes to take effect in the not too distant future.
- If you have used your GUID password on external services such as Amazon, Twitter, Facebook, etc. (which we strongly advise against) then you should change your GUID password now.

MyCampus availability

07.00 26/04/2014 - 08:30 28/04/2014
MyCampus will be unavailable from 07.00 hours(BST) on Saturday, 26th April 2014 to 08.30 hours(BST) on Monday, 28th April 2014 to allow for essential maintenance.

Email Security advice

IMPORTANT!
The Internet is currently awash with bogus emails containing viruses or malicious code, appearing to come from Royal Mail and other carriers, banks, Skype, scanners and copiers, friends and colleagues.
Find out what you need to do

If you are in any doubt about whether opening something is safe, contact IT Helpdesk.

SSD users who also use student computer clusters

11:37 02/12/2013
SSD users who also use student computer clusters (CSCE) should check which printer they are printing to while using SSD after using a cluster machine.
This is due to a known issue in printer drive mappings being 'carried over' and you could potentially print to a student cluster printer from your SSD machine. Microsoft are aware of this issue and are investigating a solution.