IT Helpdesk

Spotlight

Upcoming holiday arrangements

17:00 24/05/2013 - 09:00 28/05/2012
IT Services will close at 5pm on Friday 24th May 2013 until 9am on Tuesday 28th May 2013.
Colleges, Schools, Services and individuals are advised to minimise the amount of critical computing activity undertaken over this period and to ensure that all backups have taken place before 24th May 2013.

Please be aware that over the holiday, central systems and networks will be available but support staff may not. However, efforts will be made to deal with any major faults should they occur during this period.

Please also remember to turn off any non-essential equipment before you leave for the holiday.

Pull Printing in the Library and Reading Room

Updated 10:48 16/04/2013
Due to issues with Pull Printing which caused printers to hang and limited the ability to print multiple copies of large documents, we withdrew the service on the 7th of March. Printing has returned to the previous model of push printing where you select a specific printer and print without swiping.

Testing on Level 3 of the Library
We are now testing Pull printing on Level 3 of the Library only. From 17/04/2013 the entire 3rd floor will move over to PULL printing.

Email Security advice

IMPORTANT!
If you receive an email from any source asking for your account details do NOT reply to it and do NOT click on any embedded web links. The University will NEVER ask you for a password in an email.

If in doubt contact the Helpdesk for advice.