Can't use self service?
> Call us: +44 (0)141 330 4800
Monday - Friday 09:00 - 17:00 BST
> In person: Reach Out IT, Level 2 of the Library between 08:00 - 20:00. 7 days per week.
Spotlight service alerts
Paypal issue affecting print credit purchase
Last updated: Tue Oct 13 14:42
We are aware of an issue with Paypal that is affecting purchase of print credit for Uniflow. This is being investigated with the relevant UofG and Paypal partners.
If you need print credit urgently, you can purchase credits from the Library Welcome Desk on Level 2 of the University Library. Please note that there will be a delay after purchase before the credits become available for use in your print account.
Make payment at Library front desk:
- Monday - Sunday: 0800 - 2000
Purchased credits will then be applied within these times:
- Monday - Friday: 0900 - 1700
Apologies for the inconvenience.
Treat unexpected emails with caution
Last updated: Mon Oct 12 10:03
If something in an email seems too good to be true, it probably is! Please report any suspicious emails by clicking the Report Message button in Outlook or forwarding it to report-phishing@glasgow.ac.uk.
Never respond to an email asking for personal details.
ID Card access issue - Thurs 15 October
Last updated: Thu Oct 15 10:05
We are aware of an issue with the Salto card access system that controls door and gate access. The effects of this are as below.
- Any changes in access permissions made since yesterday (Wednesday) afternoon will not have taken effect.
- Undergraduate students who haven't used their cards in 7 days will fail access.
- Staff/PG students who haven't used their cards in 30 days will fail access.
This is being investigated in collaboration with our Salto vendor and updates will be posted here once available. Apologies for any inconvenience.