IT Helpdesk

Microsoft is updating a licensing certificate used by Microsoft 365 desktop apps on Mac and iOS devices.

To avoid these apps becoming read-only after 13 July 2026, please ensure your device and apps are updated to the following minimum versions:

• Mac: macOS 12 (Monterey) or later, and Microsoft 365 apps version 16.83 or later
  
• iPhone/iPad: iOS/iPadOS 17.0 or later, and Microsoft 365 apps version 2.93 or later

Users with devices running older, unsupported versions will not be able to edit documents in these desktop apps after 13 July 2026, but may still view or print them.

Users will still be able to edit documents online using the Office Web Apps, or access the desktop apps using the Glasgow Anywhere desktop, regardless of device type.

To allow for an essential upgrade, Moodle will be unavailable from 08:00-17:00 (BST) on Tuesday 7 July. 

Changes will include:

• Removal of the third-party MyFeedback plugin, which has now been replaced by MyGrades
• Updates to Staff and Student MyGrades
• Updates to the Course Template Wizard and the Enrolment plugin

Find a full list of upcoming Moodle Maintenance Dates.

Thank you for your patience.

From Monday 29 June, all UofG student printers will be upgraded to the new Uniflow printing service:

• Find the full upgrade schedule. 

You will need both your UofG campus card and a unique PIN code to print.  

The PIN code will be sent to you by email from Uniflow Online before 29 June. 

Reach Out are here to help- If you need any help, please contact Reach Out IT through UofG Helpdesk, visit the Reach Out IT desk on Level 2 of the University Library or speak to a Reach Out Ambassador at any of our Reach Out locations.

To allow for essential maintenance, the PIP (Programme Information Process) and External Examiners applications will be unavailable from 06:30 - 09:30 (BST) on Thursday 9 July.

Thank you for your patience.