Majority respond to Staff Survey

Published: 25 April 2014

The 2014 Staff Survey closed at the end of last week. 60% of University staff completed the anonymous questionnaire.

The 2014 Staff Survey formally closed at the end of last week by which time a majority of the University's staff had completed the anonymous questionnaire.

By this morning (Monday 28 April) Capita Surveys and Research, who conducted the exercise on behalf of the University, were reporting a final response rate of 60%. This compares with the 33% rate achieved both in 2012 and 2009. The as yet unconfirmed breakdown across the University was:

  • College of Arts - 76%
  • College of Medical, Veterinary and Life Sciences - 54% 
  • College of Science and Engineering - 57%
  • College of Social Sciences - 66%
  • University Services - 54%

The University has donated £1 for every completed questionnaire and by the close, a total of £3,355 had been raised for the three, nominated University charities.

  • Chancellors Fund - supporting projects to enhance student learning  - £317
  • Scholarships Fund - unlocking the potential of talented young people from any background  - £1,650
  • Student Hardship Fund - providing short-term emergency support  - £1,388 

Of the 47 individual Schools, Research Institutes and University Services departments, four reported a response rate of more than 80% of staff taking part in the survey and eighteen had more than 60% taking part.

Capita Surveys and Research have now begun the process of digesting the responses and making sure that all the completed surveys - electronic and paper copies - have been accounted for. Individual views from the survey will never be identified so that the guarantee of anonymity is maintained. Capita do not break down data to groups smaller than ten responses as they process the feedback. Capita will also delete their copy of the University email database.

Principal and Vice Chancellor, Professor Anton Muscatelli, said: "The early indications are that a substantial majority of staff took the time to complete the survey and to give us their views. I am really pleased about that and I repeat the undertakings we have already given that the University will act on concerns raised and suggestions made in the responses. The survey covered a great range of issues to do with working for the University of Glasgow: from job satisfaction and work-life balance to diversity/equality and communications. The feedback given to us by the staff will be invaluable as we move forward and start to look at our next, five year strategic plan."


First published: 25 April 2014

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