Ms Cassandra Kist

  • Research Associate (Information Studies)

Research interests

  • E-Mail:
  • Social Media: Facebook / Instagram / Twitter
  • Work Package number: “Work Package one: Connectivities Built by Institutions”

Research Abstract

The role of museums’ social media for the engagement with arts and culture will research the role of different social networks within museums’ communication activities and analyse the nature and type of interactions on  social  media  with  stakeholders  and  users  for  understanding  the  motivation  of  users  engaging  with  museum social  media  about  cultural  experiences  and  the  impact  and  quality  of  this  engagement  in  relation  to  the  offline museum experience.

This PhD project will take a user centred approach, using multiple methods of data collection and analysis to holistically understand the motivations of online visitors and the resulting impact on their engagement with arts and culture. The project will mainly focus on two museums in Glasgow and their respective social media platforms, the Kelvingrove and the Riverside Museum. The project may also be informed by additional institutions such as the Burrell collection.



  • Dr. Maria Economou
  • Dr. Elisabeth Tietmeyer
  • Dr. Gareth Beale


  • Dr. Martin Bellamy

Thesis Title:  Working Title: The Participatory Potential of Collection Objects on Social Media Platforms

Additional information

Academic Qualifications

  • Since Dec. 1st                   PhD candidate at the School of Humanities, Information Studies, University of Glasgow, UK
  • 2016 - 2018                      Master of Museum Studies, University of Toronto, Canada
  • 2012 - 2016                      Bachelor of Arts in Anthropology, University of Alberta, Canada
  • 2013 – 2016                     Recipient of the Jason Lang Academic scholarship

Work experience

  • Summer 2018                   Visitor Services Interpreter, Fort Edmonton Park (living history museum), Edmonton, AB., Canada
  • 2017 - 2018                      Herbarium Technical Assistant, Royal Ontario Museum, Toronto ON., Canada
  • Summer 2017                   Internship as the Orientation and Administration Leader in the Academic Resource Centre in the National Museum of Natural History, Washington, D.C.
  • Summer 2016                   Internship as an Assistant Registrar at the National Museum of the American Indian, Washington, D.C.

Research Interests and Expertise

  • Digital Storytelling
  • Cultural Anthropology
  • Museum Visitor Research


Recent Conference and Workshop Presentations

  • Kist, C. (2018). “Telling the stories of city waste through social media”. University of Toronto Graduate studies poster session, ‘Public Programming and Education’, Toronto, ON., April 4, 2018.
  • Kist, C. (2016). “Interrogating Tasty Made Recipes and their association with identity on social media”.  University of Toronto, graduate studies poster session, ‘Curating Science’, Toronto, ON., Dec. 5, 2016.