Ms Cassandra Kist

  • Research Associate (Information Studies)

Research interests

  • E-Mail:
  • Social Media: Facebook / Instagram / Twitter
  • Work Package number: “Work Package one: Connectivities Built by Institutions”

Research Abstract

In this project I consider the (dis)connections between museum social media use and social inclusion practices. Through a close attention to everyday museum practice I identify the conditions, structures, tools and processes that enable or hinder staffs' ability to pursue social inclusion work through and as social media practices. The project employs a combination of qualitative research methods within the frame of a case study, including a social media ethnography and practice research. This research investigates the Open Museum (Glasgow Museums) as the institution is working at the forefont of socially inclusive and participatory practices, thus providing essential insight into the research questions. The findings from this study begin to paint a picture of museum social media for social inclusion as an active ongoing process that reaffirms and positions social media as an 'unfinished' technology. 



List by: Type | Date

Jump to: 2021
Number of items: 1.


Kist, C. (2021) Museum Social Media Practices: In Need of Repair? In: First International Conference, RISE IMET 2021, Nicosia, Cyprus, 2-4 June 2021, pp. 282-293. ISBN 9783030836467 (doi:10.1007/978-3-030-83647-4_19)

This list was generated on Fri Sep 17 05:33:56 2021 BST.
Number of items: 1.

Conference Proceedings

Kist, C. (2021) Museum Social Media Practices: In Need of Repair? In: First International Conference, RISE IMET 2021, Nicosia, Cyprus, 2-4 June 2021, pp. 282-293. ISBN 9783030836467 (doi:10.1007/978-3-030-83647-4_19)

This list was generated on Fri Sep 17 05:33:56 2021 BST.



  • Dr. Maria Economou
  • Dr. Elisabeth Tietmeyer
  • Dr. Gareth Beale
  • Dr. Nicole Smith


  • Dr. Martin Bellamy

Thesis Title:  (Working Title) Crafting museum social media for social inclusion 

Additional information

Academic Qualifications

  • Since Dec. 1st                   PhD candidate at the School of Humanities, Information Studies, University of Glasgow, UK
  • 2016 - 2018                      Master of Museum Studies, University of Toronto, Canada
  • 2012 - 2016                      Bachelor of Arts in Anthropology, University of Alberta, Canada
  • 2013 – 2016                     Recipient of the Jason Lang Academic scholarship

Work experience

  • Summer 2018                   Visitor Services Interpreter, Fort Edmonton Park (living history museum), Edmonton, AB., Canada
  • 2017 - 2018                      Herbarium Technical Assistant, Royal Ontario Museum, Toronto ON., Canada
  • Summer 2017                   Internship as the Orientation and Administration Leader in the Academic Resource Centre in the National Museum of Natural History, Washington, D.C.
  • Summer 2016                   Internship as an Assistant Registrar at the National Museum of the American Indian, Washington, D.C.

Research Interests and Expertise

  • Digital Storytelling
  • Cultural Anthropology
  • Museum Visitor Research


  • Zwart, I.; Boersma, S; Mucha, F.; Kist, C. (2021) Care-ful participation in museums: a review of "the Museum as a Space of Social Care" by Nuala Morse | in Museum Worlds (forthcoming)
  • Kist, C. (2021) Museum social media practices: in need of repair? RISE IMET Conference Proceedings (forthcoming).
  • Kist, C., & Tran, Q.-T. (2021). Breaking Boundaries, Creating Connectivities: Enabling Access to Digitized Museum Collections. In M. Rauterberg (Ed.), Culture and Computing. Interactive Cultural Heritage and Arts (pp. 406-422). Cham: Springer International Publishing.
  • Kist, C. (2020). Museums, Challenging Heritage and Social Media During COVID-19. Museum and Society, 18(3), 345-348
  • Kist, C. “Hospitality, a Word and a Way Toronto Ward Museum, Nov. 13, 2017.
  • England, A., Kist, C., Svenningson, J. “Mulugeta Abai” Toronto Ward Museum, Nov. 10, 2018. 

Recent Conference and Workshop Presentations

  • Kist, C. & Tran, Q.-T. (2021) Breaking Boundaries, creating connectivities: enabling access to digitized museum collections, 23rd International Conference on Human Computer Interaction.
  • Boersma, S and Kist, C. (2021) Connecting practices - the potential of extending participatory work into the online realm, International Society for Ethnology and Folklore (SIEF). 15th SIEF Congress – Breaking the Rules? Power, Participation, and Transgression.
  • Kist, C. (2021) Museum social media practices in need of repair? RISE – IMET - Emerging Technologies and the Digital Transformation of Museums and Heritage Sites.
  • Kist, C. (2020) Envisioning a post-colonial museum: a critical analysis of museums' social media use for facilitating engagement with difficult heritage, Association of Critical Cultural Heritage (ACHS) | Futures – 5th Biennial Conference.
  • Kist, C. (2018). “Telling the stories of city waste through social media”. University of Toronto Graduate studies poster session, ‘Public Programming and Education’, Toronto, ON., April 4, 2018.
  • Kist, C. (2016). “Interrogating Tasty Made Recipes and their association with identity on social media”.  University of Toronto, graduate studies poster session, ‘Curating Science’, Toronto, ON., Dec. 5, 2016.