Natalia Kapralova

BSc,  MSc,  MBA,  PhD Candidate

Email:  /


University Office: Room 206, 12 Southpark Terrace, Glasgow, UK, G12 8LG 

Research title: Managing Digital Transformation.

Research Summary

Research Interests: 

  • Digital Transformation in the Public Health System
  • Strategic Change Management 
  • Healthcare Management 
  • Information Systems and Data Management 
  • Systems Thinking and Soft Systems Methodology
  • Qualitative and Quantitative Research Methods

Natalia's PhD research is a cross-disciplinary project that contributes to the development of the management subject areas on the bases of the findings from the fieldwork conducted within the NHS Scotland. The PhD research aims to explore the phenomenon of digital transformation in the context of the public health system. The research benefits from the qualitative methods of the primary data collection and data analysis, alongside the archival analysis of the strategy and the policy documents. 

To support the PhD research, Natalia applied and was awarded with the College of Social Science PhD Scholarship, the College of Social Science Research Training Support Grant and the Scottish Funding Council Training Support Grant.

To enhance the knowledge of the National Health Services, Natalia has completed the additional professional development training provided by the King’s Fund, Coventry University, Manchester University and the University of Glasgow Medical School.


  • College of Social Science PhD Scholarship (£69,400; 2019-2021)
  • Scottish Funding Council Training Support Grant (£1,600; 2021)
  • College of Social Science Research Training Support Grant (£2,000; 2019-2021)
  • College of Social Science Go Abroad Scholarship (£1,000; 2019)


Graduate Teaching Assistant for:

  • Managing Strategic Change Course (Engineering Pathways, PGT)
  • Operations Management Course (Engineering Pathways, PGT)
  • Delivering Performance Course (PGT)
  • Research Methods Course (PGR)
  • Customer Behavior Course (PGT)

Additional Information

  • Reviewer for the Academic Journal/Conference:
    • Public Management Review Journal
    • Public Money & Management Journal
    • Academy of Management Annual Conference
  • Awarded with the Postgraduate Certificate in Management Research Methods (Distinction)
  • Awarded with the Associate Fellowship in Teaching (UKPSF)
  • Student Representative for Management Subjects: 
    • Supports Adam Smith Business School PhD Community
    • Contributed to the AACSB re-accreditation of the Adam Smith Business School