Service Update

We are back on campus! 

The Fraser Building has now reopened for student access with a number of social distancing measures and service changes to allow us to operate safely on the campus. Access to the building is now restricted to students who have booked an appointment through the helpdesk to see the SSET team or to collect requested documents.

All document requests should be made online via the UofG Helpdesk.

If you submit a request to collect your document in person then you will sent a confirmation informing you to book a time slot to come and collect. The collection point for documents is now on level 1 of the Fraser Building. 

We advise students that if your issue can be resolved online via the UofG Helpdesk, to submit an enquiry online as due to the goverment guidelines our ability to see high volumes of students on campus has been reduced. 

 

PERSONAL INFORMATION UPDATES

Updating your date of birth

Submit an Update Personal Information Request form on the UofG Helpdesk and attach a copy of your birth certificate or passport with your correct details and we will update this for you.

Changing your name

Submit an Update Personal Information Request form on the UofG Helpdesk and attach a copy of any official documentation with your correct details and we will update this for you.

Changing your gender

Submit an Update Personal Information Request form on the UofG Helpdesk.

To verify your identity, we will ask for identification in your new chosen name or gender. If you cannot provide this, you can make a declaration in writing using the Gender Change Form‌ 

Changing address or contact details

  1. Log in to the MyGlasgow Student Portal and access your MyCampus Student Center
  2. Follow these instructions: How to Add or Update an Address

Get Answers

Use the UofG Helpdesk Knowledge Base to find answers to your questions, or submit a request through the Service Catalogue if you need more help.

Contact Us

Can't find what you need from our Knowledge Base or Service Catalogue? Get in touch with us.

Telephone: +44 (0)141 330 7000
(10am to 4pm Monday to Friday)

Admissions: +44 (0)141 330 4515
(9am to 1pm Monday to Friday)

Location:
Level 1, The Fraser Building
65 Hillhead Street
Glasgow, G12 8QF
(by appointment only)

Open Hours

Monday 10:00 - 16:30
Tuesday 10:00 - 16:30
Wednesday 10:00 - 16:30
Thursday 10:00 - 16:30
Friday 10:00 - 16:30