Self-isolation support

This information is intended to be a summary of guidance available from the Scottish Government, the UK Home Office and relevant health protection agencies.

Information provided here can change at short notice, so always visit the source webpages directly to confirm details before travelling.

Pre-arrival information

I am travelling to Glasgow. Do I need to quarantine?

To protect public health, all persons arriving from outside the UK will need to quarantine (also known as self-isolate) for a minimum of 14 days. You will be expected to travel directly to your accommodation, without stopping, and not go outside for the duration of your quarantine period.

Should you break quarantine, you may face significant fines. If you break quarantine repeatedly, you may face criminal prosecution. Spot checks may be conducted by Public Health Scotland to confirm that you are complying with your quarantine period.

These checks will be to ensure that you understand the importance of the self-isolation requirement, to check that you are well, and to offer advice and help you access services if you have become unwell.

Please ensure that you follow quarantine and health guidance issued by the Scottish Government. There can be significant differences in approach to quarantine and physical distance procedures in Scotland as compared to the rest of the United Kingdom.

The Scottish Government has issued guidance for people travelling to Scotland, which you should read fully and be aware of before travelling: https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/self-isolation/

There are some countries that are not required to quarantine on arrival in the UK because of agreed ‘travel corridors’. The list of countries that are quarantine-exempt can change on a regular basis, so you must check it frequently: https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/exemptions/

 

Even if you are traveling from an exempt country, you must complete the passenger locator form.

Failure to complete the form could result in you being delayed or denied entry to the UK.

TIP: You must have fully confirmed the details of your accommodation or where you intend to stay for the duration of your quarantine period. If you are looking for private accommodation you can find information on Fearless Flathunting and Avoiding Housing scams on the Glasgow University Student Representative Council


What is expected of me when I arrive in the UK?

All travellers into the UK must provide journey and contact details within 48 hours of their journey to the UK. If you have a seat number on your chosen method of travel, you should provide this as well (https://www.gov.uk/provide-journey-contact-details-before-travel-uk).

Everyone (including students, and regardless of their nationality or where they have travelled from) must provide details of their journey and contact details before they arrive in the UK. You will be expected to complete this within the 48 hours before your journey, and will need to present either a printed copy of the completed form or an electronic copy on your phone or tablet device.

The information you provide in the passenger locator form will be used by Public Health Scotland to contact you, should someone on your flight, ship or train become unwell with COVID-19.


How do I travel safely?

Scotland has different safety protocols and laws to the rest of the UK, so it is important that you make sure you are familiar with guidance issued specifically by the Scottish Government before traveling to Glasgow.

These requirements are to protect public health and can change at short notice, and it is important to keep up to date on a regular basis. Please check this information regularly.

You will be expected to:

  • Provide your journey and contact details when you travel to Scotland.
  • Physically distance yourself from others at a minimum of 2 metres (6 and half feet).
  • Wear a face covering in public areas such as shops, airports, train stations and other public spaces, as well as on public transport.
  • Wash your hands regularly and avoid touching your face with unwashed hands.
  • Cover any coughs or sneezes.
  • You will not be allowed to leave the place you are staying for the first 14 days you are in Scotland (known as ‘self-isolating’) except in very limited situations.

How to plan and prepare for quarantine

Quarantine is mandatory, and you will be required to travel directly from your point of arrival in the UK to your accommodation, without interruption, even for food supplies or other items such as bedding.

This means you will need to prepare and plan before your departure for Glasgow, to ensure that your arrival in your accommodation in Glasgow is as comfortable and as settled as possible.

Money and banking

Before embarking on your journey, you will need to make sure you have a bank card that you can use to pay for transport to your accommodation. Where possible, try to pre-book onward transport from your place of arrival, as many places do not currently accept cash and accept contactless payments only.

You will also need a bank card to buy food, groceries and other essential items online.

If you bank with a non-UK bank, you should check that that you can use your card in the UK, and what fees or limits there might be when using your bank card out of your home country.

As part of your preparations, you may want to consider online banking providers, as this will allow you to set up your account before you arrive in the UK so long as you can provide a certifying letter.

Tip: The UofG International Student Support Team have a guide on how to set up a bank account. This guide has been drafted with face-to-face interaction in mind - which you will be unable to do until you complete your period of isolation - but provides useful advice on how best to set up an account depending on your circumstances.

 


Essential medicines

If you require any medications, it is recommended that you bring a reasonable quantity to avoid interruptions to your supply. Some medicines may require a prescription from a doctor in the UK, so you will need to register with a type of doctor known as a GP (general practitioner) before being able to order a prescription. You should, if possible, bring documentation confirming any conditions, and medicines should be issued in your name.

You can find details of how to register with a GP via NHS Inform: https://www.nhsinform.scot/care-support-and-rights/nhs-services/doctors/registering-with-a-gp-practice

Once you are registered with a GP, you can request a prescription that can be fulfilled by online delivery.  The University cannot recommend a service, but the following companies offer online prescription delivery within the Glasgow area.

  • Boots Pharmacy
  • Superdrug Pharmacy
  • Lloyds Pharmacy

TIP: You can find details of your nearest pharmacy via the  https://www.nhsggc.org.uk/patients-and-visitors/know-who-to-turn-to/pharmacist/


Essentials for travel

Due to the closure of many service outlets at airports, ports or rail travel locations around the world, it is important to prepare for your journey to ensure that you can travel safely.

This might include buying:

  • Facemasks or other face-coverings
  • Hand sanitiser (alcohol gel)
  • Handwipes
  • Water
  • Snacks

TIP: Not all foodstuffs can be brought via customs, so if you want to bring some food supplies for your self-isolation period, you must check that it is legal for you to do so via www.gov.uk/duty-free-goods


Accommodation and living essentials

When in quarantine, you will not be able to go to the shops and must remain inside your accommodation for the 14-day period. You will need to order food and other living essentials online.


Internet and access to phones

You should check that you will have access to the internet and phone communications for when you arrive in Glasgow. If you are staying in University Halls of Residence or private student accommodation, your internet access will usually be included in your rental agreement, but be sure to check.

If you are staying in a privately rented house or flat, you may have to make arrangements for internet and phone access to be installed. You can view deals according to your needs on a number of comparison websites:

https://www.uswitch.com/broadband/local/glasgow

https://www.moneysupermarket.com/broadband

TIP: You should also check with your existing mobile phone provider that you can use your phone in the UK. If you intend to swap out your SIM card, you may have to unlock you phone to allow this. If there is a significant wait to get internet and phone connection, you may wish to look at mobile 4G modems/dongles to ensure continuity of internet access during your quarantine period.


Food, groceries, toiletries and home essentials

Quarantine means you will be unable to leave your accommodation, even for food, toiletries, or other household goods. To ensure that you have everything you need to last the 14 days of self-isolation, you will need to order groceries and other items online.

UofG Living has prepared a comprehensive guide for ordering groceries online, as well as other services that deliver food from restaurants or takeaways.

Items such as bedding, cookware or crockery will also need to be ordered online. Retailers such as IKEA, Amazon, Tesco and Asda can deliver these items to your accommodation, though in some cases there may be a delivery fee for large items.

As with essential medicines, it's advisable that you bring some toiletries to last a few days in your accommodation.

Tip: Most retailers will allow you to reserve a slot in the future, usually a maximum of 2-3 weeks ahead of time. Most stores will let you update your order until 24 hours before your delivery is due. Many supermarkets also offer money off your first online order, free delivery if you are a new customer, or discount schemes / season passes for cheaper delivery.


During quarantine

Mental / physical wellbeing

UofG Sport

It’s important to take care of both your physical and mental wellbeing. To help you stay healthy, UofG Sport will be providing online resources and content to help you eat well, sleep well and exercise.

They have a variety of workouts and more - many of which do not require any gym equipment and can be done from home. In addition, they have nutritional advice, mindfulness sessions, meditations and yoga

Counselling and Psychological Services Advice

www.gla.ac.uk/myglasgow/counselling/self-help/coronavirus-mental-health/

Trouble Sleeping?

Feeling anxious or struggling to sleep? Dr Maria Gardani of the University of Glasgow's Sleep Lab shares her top tips to get a good night's sleep during Covid-19.

 

Other sources of wellbeing support


Things to do

You may want to subscribe to various streaming services to relax or entertain yourself during the 14 days of self-isolation


I am concerned about my mental health during self-isolation

These are difficult and worrying times, and it is easy to feel overwhelmed or lonely - particularly if you feel anxious about self-isolating. It is important to remember that even when you are having to self-isolate, you are not alone and there is support available to help you through this time.

You School or College may have a Peer Support Scheme where students are able to provide support over online means. You should check with your advisor or School website to see if a scheme is in place.

NHS Scotland - Tips on how to cope if you are worried about Coronavirus and in isolation

NHS Inform - Guide to support your Health and Wellbeing

If you feel you would benefit from speaking to someone, external services are available by telephone:

TIP: The WHO recommends that you stay connected and maintain your social networks. Even while in isolation you should try as much as possible to keep your personal daily routines or create new routines if circumstances change.  Even with physical distancing, you can stay connected via telephone, e-mail, social media or video conference.


What if I get sick?

If you start to experience Coronavirus symptoms, you should use this self help guide: access to testing for coronavirus on NHS Inform to help you select the right test. 

If you test positive for the virus, you must fill in this form to report it to the University. If you are too sick to complete the form, you can have it completed on your behalf by a member of staff. 

Emergency legislation has been introduced as a result of the Covid-19 pandemic that means people who have come to Scotland to work, study or claim asylum (including refugees) will not pay for any coronavirus tests or treatments they need: 

If you have general worries about coronavirus but are not unwell you can call: +44 (0) 800 0282816.


After quarantine

Planning ahead

Use your time in self-isolation to plan for fun things to do once you can move freely. There are a number of online guides that you will be able to use to discover new places to visit and plan for once your quarantine period has ended. Scotland has many exciting places to visit, and these locations will be ready for you. 

Get to know Glasgow and all the best places to visit in your local area - www.peoplemakeglasgow.com

Travel further afield with guides from Visit Scotland - www.visitscotland.com/  

With added safety measures in place, you can still experience what Scotland has to offer, complete with the reassurance that it is safe to do so. Keep an eye out for the ‘We’re good to go’ logo from tourism businesses who have carried out a Covid-19 risk assessment to check they have everything in place to reopen safely.

Dumfries and Galloway! What’s Going On? https://www.dgwgo.com/

TIP: The International Student Support team have compiled some guides on areas within Scotland and northern England that are within easy travel distance on their website - https://www.gla.ac.uk/international/support/exploringscotlandtheuk/


Campus communities

The University has four student bodies who have all been working hard to provide you with the best student experience this year.

You can find out more about student life in Glasgow by checking out The Guide 2020 - www.glasgowstudent.net/about/publications/the-guide/the-guide-2020/


Where do I go for further information?

University of Glasgow Coronavirus FAQs

Scottish Government

NHS Inform

UK Border Control