Please note that the Student Services Enquiry Team is currently operating a remote service and we ask all students to submit all queries through the UofG Helpdesk so that we can respond and action these in a timely manner.
Due to the remote service we will be providing digital unstamped documents for all document requests and these will be sent directly to your email address. Digital documents are now more widely accepted due to the ongoing Covid pandemic and if you have any concerns please check with the intended recipient of the document.
Replacement campus cards are currently available by purchasing them on MyCampus. Please note that due to remote operations in place it may take up to one week in order to receive your card via Royal Mail. We are not able to offer a collection service at this time.
The Higher Education Degree Datacheck (HEDD) online verification service is available for external employers and agencies to verify University of Glasgow awards. The system has been developed by Graduate Prospects, in consultation with universities, employers and screening agencies. Funded by the Higher Education Funding Council for England (HEFCE) and launched by Graduate Prospects, HEDD is now being rolled out to institutions throughout the UK.
Reference Request Process
Register with HEDD
To submit a reference request you will need to register with HEDD. Select ‘University of Glasgow’ from the list of UK higher education institutions and choose the option to 'verify a degree award'. There is a charge of £12 per enquiry. You will also be required to upload a consent form confirming that the candidate has permitted you to verify their data.
Submit a Request
You will need the individual’s name, date of birth, course and qualification. For graduates you will also need their year of graduation and degree result. If you require dates of attendance, please request this at the time of making the enquiry. We recommend that you ask to see the degree certificate if there is one, and use that as the basis of your verification enquiry, or ask individuals to give you their data as they believe it’s recorded in the student records system.
Review Request Results
If the information submitted is an exact match to the information held within the student record, your request will automatically be verified. If the information does not match all fields, then the enquiry will go to the University of Glasgow for manual verification. Manual verifications will be confirmed within five working days.
Help and Further Enquiries
If you require assistance with submitting a reference request or you want to query your reference results, please email HEDD directly. Be sure to include your phone number if you would like a callback.
Degree fraud affects everyone within higher education, yet this growing problem is little understood and rarely talked about. HEDD has published a toolkit for students and graduates who are concerned about this issue.
Can't find what you need from our Knowledge Base or Service Catalogue? Get in touch with us.
- Submit an Online Help Request (only available to registered students)
- Don't have a GUID? Use as a guest
Telephone: +44 (0)141 330 7000
(10am to 4pm Monday to Friday)
Admissions: +44 (0)141 330 4515
(9am to 1pm Monday to Friday)
Level 1, The Fraser Building
65 Hillhead Street
Glasgow, G12 8QF
(by appointment only)