Please note that general MyCampus maintenance will be taking place between 12pm and 7pm on Friday the 15th of May. During this time we will be unable to make any changes (including name changes for graduation) to your student record.
Provision of Service Updates
Due to current circumstances and social distancing measures in place there are some limitations to the services that we can currently deliver.
Unfortunately we cannot offer face to face support from the Fraser Building at this time, the best way to submit an enquiry to us is by email via firstname.lastname@example.org, where we will get back to you with a response as soon as possible.
Registered students can also access information and submit requests on the UofG Helpdesk.
Please check the University Coronavirus Website for up to date information on latest developments including examinations and assessments, and other support available during this time.
Alternatively call us on +44 (0) 141 330 7000 between the revised hours of 10:30 to 16:40, Monday to Friday.
Due to the Library and Fraser Building closures we are unable to offer new or replacement campus cards at this time. Any applications submitted for a replacement card will be cancelled, please only submit once this notice states services have returned to normal.
Due to the closure of the Fraser Building the graduations team are unable to produce replacement parchments at this time. Any applications submitted will be cancelled, please only submit once this notice states services have returned to normal.
Certifying Letters and Transcripts
Due to exceptional circumstances and the limitations and challenges of staff working out of office we can only produce unstamped digital documents until further notice.
Currently Registered Students
Current students can produce their own documentation on their Student Center by logging into MyCampus. See MyCampus Guides. If you require us to send a digital document to an employer or other institute please submit an application online.
In light of these circumstances we are currently waiving charges for any document request submitted to our service from graduates and former students. Please submit an application as normal, disregarding any information automatically provided about charges. We can email digital copies of your documents directly to any employer or institute if required.
Archived Records (If You Graduated Before 1996)
Please note that we are unfortunately unable fulfil requests for documents relating to courses taken prior to 1996 at this time due to not being able to access the appropriate services.
Apply Online (Registered Students)
Apply Online (Former Students)
There are limitations on how we can complete forms submitted to us, although we can complete forms digitally we cannot issue physical copies. Forms may also take longer to complete.
University of Glasgow degree parchments are issued in Latin and now contain an English translation at the bottom of the parchment. If you received a parchment before the English translation was included, organisations and potential employers may request that you send a copy of your degree translated into English. You can organise this by requesting a parchment translation.
- Graduates and registered students with previous degrees will be required to submit an application and pay a small fee. See below for further information.
Our parchment translations include a full English translation of the Latin text on your degree parchment. All hard copies of our parchment translations include a wet stamp and signature, we do not stamp digital documents. Please note that we do not produce or send copies of degree parchments, for this you will need to consult a Notary Public or the Foreign and Commonwealth Office.
Applications can be submitted through our online service catalogue. You will receive an email confirming that your application has been submitted, you will then be required to make a payment in order for us to process your request. Please note that documents will be produced within five working days, however during peak times this may increase to ten working days. We do not stamp digital documents.
Please note that due to high demand our current production time is up to ten working days.
£10 for one copy plus £1 for each additional copy. Delivery charges (if applicable) and payment methods are outlined below.
Delivery Charges and Payment Methods
Delivery charges apply to registered students and graduates depending on what options are selected on the application form.
|Delivery Option||Cost||Average Delivery Time||Notes|
|Collect||Free||Documents can be collected between 09:00 (09:30 on Wednesdays) and 16:00 Monday to Friday.|
Royal Mail First Class and Air Mail
|Free||Variable||UK and international delivery|
Royal Mail National Recorded Delivery
|£4.50||2 Days||UK delivery only|
Royal Mail International Recorded Delivery
|£8.50||5 Days to Europe, 7 Days International||International delivery only, item is tracked until it leaves the UK, requires a signature from the recipient|
DHL Courier Service
|£15||1-3 Days||International delivery only, item is tracked to its destination, requires a signature from the recipient|
- Call us on +44 (0)141 330 7000 between 9:00 (9:30 on Wednesdays) and 16:00 Monday to Friday to pay by Visa or Mastercard.
- Pay in person using Visa, Mastercard or Apple Pay at the Student Services Enquiry Team desk on level 2 of the Fraser Building during the times above.
- Post a cheque made payable to The University of Glasgow along with a Payment Form to the Student Services Enquiry Team, Fraser Building, University of Glasgow, Glasgow G12 8QQ.
- Post a Payment Form with your card details to the address above.
Please note that we cannot accept payment forms by email.
Can't find what you need from our Knowledge Base or Service Catalogue? Get in touch with us.
- Submit an Online Help Request (only available to registered students)
- Don't have a GUID? Use as a guest
Telephone: +44 (0)141 330 7000
Level 2, The Fraser Building
65 Hillhead Street
Glasgow, G12 8QF