Staying safe on our campuses

Students sitting looking at the a phone with Safezone app on screen

SafeZone App

As the days get darker as Winter creeps in, whether you are on campus, walking home, or at halls, please feel free to use the SafeZone app and University security team will assist you in whatever way they can.

The SafeZone App is a way of helping ensure that you feel safe and secure throughout your time at UofG. Although it is primarily designed for on-campus work, much of its functionality is still useful for some places off-campus.

We hope that no student ever needs to use the SafeZone App, but it is regularly monitored 24 hours a day, so you can have peace of mind in the fact that if you ever need it, you will get a response from the security team who through GPS will know where you are.

The app is also fully GDPR compliant.

The main functions of the SafeZone App:

  • The blue button is for general enquiries if you have any questions or need help in a non-emergency situation, such as you're a little lost.

  • The red button is for emergencies and shares your location with the security team so they can find and assist you as quickly as possible. There's also the option to call emergency services. If you are not within range of the campus the app will call 999 for you, but the security team here at UofG will still be alerted and they'll get in touch to check if you're okay.

  • The green button is for first aid if you or someone around you needs medical assistance.

Download UofG SafeZone App

Scammers

On a similar note, as we are a couple of weeks into the academic year, it’s also important to highlight this is a prime time for scammers to operate. So here are some top tips to make sure that you can stay safe.

There are three golden rules to remember when it comes to spotting scammers:

  • Slow it down - Scammers often create a sense of urgency to bypass your better instincts. Take time, and question everything.
  • Spot check - Do your research to double-check the details you're getting. If you get an unexpected phone call, hang up. Look up the bank, agency or organisation calling and get in touch with them directly.
  • Stop! Don't send - this rule is particularly key. No reputable person or agency will ever demand payment on the spot. In particular, scammers tell you to buy gift cards - which are not designed to be given as payment under threat. This is a big red flag when it comes to scammers - no government organisation for example would request payment via Amazon or iTunes gift cards.

Unfortunately, there have been some cases of students experiencing fraudulent schemes (scams), by telephone or email, often with the purpose of obtaining money or personal bank details from them. Find out more about

You can find out more about accommodation scams from the SRC.

In general, if you are suspicious of a caller or emailer:

  • Do not provide any personal details to them (e.g. date of birth, visa details, bank account details)
  • Do not confirm any personal details are correct if the caller/emailer already has some personal information about you
  • Be very suspicious if you are asked to pay money, particularly by money transfer, iTunes vouchers or in the form of a fine. Do not commit to making any payment until you have verified it is a genuine request.

If you think you have experienced a scam, please contact the university’s International Student Advisers or you can submit a report online to Action Fraud.


First published: 4 November 2022

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