Review of Facilities Services launched

Review of Facilities Services launched

Issued: Tue, 03 Jul 2018 12:34:00 BST

Estates and Commercial Services have launched a review of Facilities Services – all those services they deliver which keep our buildings and business functioning, from cleaning to transport, from mail to security … and many more.

The review is intended to determine the correct operating model for facilities services, ensuring this is customer-focused. The review will consider service specifications and how the University delivers services.

On launching the review, Ann Allen, Executive Director of Estates and Commercial Services, said: “We are committed to providing Facilities Services which enable staff and students to focus on learning, research and becoming world changers.”

She added: “To make sure that the service model is customer-focused we need to hear from our customers and have designed a short survey to seek your views on the services we deliver and how we interact with you and would very much welcome your participation.”