Suspected or confirmed COVID-19 cases - guidance for students

Guidance on responding to confirmed, close contacts of confirmed cases and suspected cases of Covid-19 in staff or students

I am experiencing COVID-19 symptoms, what should I do?

If you have symptoms, however mild, you should remain in your accommodation (or home, if it is in Glasgow) and arrange to be tested at the first possible opportunity by visiting this website

You should not leave your accommodation for any reason other than to attend for a test and you should minimise contact with others in your ‘household’. You should notify all other members of your ‘household’ as they will also be required to self-isolate for 14 days, unless you subsequently get a negative test result.

What if I have cold or flu symptoms?

If you do not have symptoms of COVID-19 but have other cold and flu-like symptoms, you do not need to be tested and you do not need to self-isolate. You can attend university or college if fit to do so.

What should I do if I have tested positive for COVID-19?

If you have tested positive for Covid-19, you should register your illness on the UoG Helpdesk Covid-19 report tool. This can be found on the UoG Helpdesk front page in the tile entitled Covid-19 Support Articles.  If you are too unwell to do this yourself, a member of staff can do so for you. You should expect a call from the Test & Protect team and help them identify anyone who could be considered a close contact.

You should self-isolate for at least 10 days and only go out once you have been fever-free for at least 48 hours.  All other members of your ‘household’ who have been there with you must isolate for 14 days. If they are identified as close contacts by the Test & Protect team, they will also be required to be tested.

I am living in University of Glasgow accommodation and I am experiencing COVID symptoms.  What should I do?

You should notify all other members of your ‘household’ that you have symptoms and have arranged to be tested, as they will also be required to self-isolate for 14 days, unless you subsequently get a negative test result. The definition of ‘household’ will depend upon your accommodation but would normally include those students living in the same ‘clusterflat’, or those on the same floor who share cooking or washing facilities, or both. This will have been communicated to you at check-in, but if you are unsure you can contact your residence site team for clarification. The student induction for University of Glasgow residences will also cover protocols for residents around what constitutes a household for the purposes of isolation if required.

You should notify and the local site reception that you have symptoms and that your household is in isolation - and also let them know your test result. 

While I am isolating in University Residences, how can I obtain essential supplies of food?

If you are living in a University residence, please contact the living support team for help obtaining food and other essential supplies.

Can I return home whilst isolating, rather than remaining at my term-time address?

No, you should remain at your term-time address and isolate there along with other members of your ‘household’. Travelling to an alternative address risks the unnecessary spread of the virus.

What do I need to do, as a student, if I am contacted by the Test & Protect Team and informed that I am a close contact of a confirmed case?

You should follow the guidance you are given on self-isolation and notify teaching staff of your absence where you would do so normally.  (NB. Our absence policy does not require you to make a formal report of your absence unless it extends beyond seven consecutive days.)

If you are in a University residence, you should notify the relevant residence site management team by email and then follow the guidance given to you by the Test & Protect Team, remaining in your residence for the required period of isolation. 

You must report (or ask a member of staff to report on your behalf) that you are a close contact using the UoG Helpdesk report form. This can be found on the UoG Helpdesk front page in the tile entitled Covid-19 Support Articles

What is the cleaning regime in University of Glasgow residences?

Regular enhanced cleaning will take place in high traffic areas and shared spaces, such as laundries and common rooms.