Suspected or confirmed COVID-19 cases - guidance for managers

Guidance on responding to confirmed, close contacts of confirmed cases and suspected cases of Covid-19 in staff or students

What should I do if a member of staff contacts me to tell me they have tested positive for Covid-19?

Instruct them to remain at home for at least 10 days and to only return to work once they have been fever-free for at least 48 hours.

It is the role of the Test & Protect team, and not the University, to identify and inform any close contacts and they have specific protocols to protect the confidentiality of the confirmed case if they don’t wish their details to be shared.

If the individual has chosen to tell their close colleagues and/ or advised you they are happy for their colleagues to be notified then you should notify immediate work colleagues who may have been in close contact, that a team member has tested positive and that they should be alert to relevant symptoms and follow relevant official guidance here should they develop any of those symptoms.

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-general-advice 

Advise them that if they are contacted by the Test and Protect team and advised that they are deemed to be a close contact of an infected person, they must follow any instructions they are given.

What should I do if a member of staff contacts me to tell me they are a close contact of someone who has tested positive for Covid-19? (self-identified or identified by Test & Protect team)

Instruct them to follow any guidance issued by the Test & Protect team (where relevant) and to remain at home for at least 14 days. If they develop any symptoms they must arrange for a test and follow any instructions given by the NHS and/ or Test & Protect team. If they test positive they must remain at home for at least 10 days after the start of their symptoms. https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-general-advice

How do I report that a member of staff has tested positive for Covid-19 or is a close contact of someone who has?

It should be recorded through the Covid-19 report form on the UoG Helpdesk “Request or Report Something” page as soon as possible by either the line manager or the employee.

If the employee is unable to work remotely, it should also be reported through CORE using the relevant option in the drop-down Reason for Sickness Absence field.

What should I do if a member of staff appears to have symptoms of Covid-19 whilst at work?

If an employee shows any of the symptoms indicative of the virus, they should be asked to apply their face covering, if they are not exempt from wearing one and provided their breathing is not affected by their symptoms or another respiratory condition. They should be asked to move to a room on their own.

If at any point they become very unwell, the Gatehouse should be contacted on 4444/ 2222 to call an ambulance.

What should I advise the symptomatic member of staff to do?

The symptomatic employee should be asked to go home, if they are well enough to travel, and arrange a test for Covid-19 by visiting https://www.nhsinform.scot/self-help-guides/self-help-guide-access-to-testing-for-coronavirus and to inform their line manager of the test result before returning to work.

How should they travel from the University?

If they are not a driver with a car nearby, or too unwell to drive themselves home, arrangements should be made for a household member or taxi to take them home.

If at any point they become very unwell, the Gatehouse should be contacted on 4444/ 2222 to call an ambulance.

How long does the symptomatic member of staff have to stay away from work?

Should the symptomatic employee test positive, they will have to self-isolate for at least 10 days and must not return to the workplace until they have been fever-free for at least 48 hours. If they are not well enough to work the absence should be recorded as sickness absence due to Covid-19 on CORE. If they feel well enough, and they are able to work remotely, they may do so.  If they well enough but are unable to work from home then the matter should be reported through CORE as self-isolation

If the test result is negative, they may return to the workplace as soon as they feel well enough to do so, as long as they haven’t been identified as a close contact of a confirmed case, and provided this doesn’t contradict any advice given by the NHS.

Do areas where a symptomatic employee or an employee confirmed as having Covid-19 has spent time at work recently need to be cleaned?

Cleaning Services should be contacted via the UoG Helpdesk to arrange for these areas to be subjected to enhanced cleaning. Out of hours, Security should be contacted instead to initiate the cleaning arrangements.

What do I do if a member of staff has cold or flu symptoms?

If they do not have symptoms of COVID-19 but have other cold and flu-like symptoms, they do not need to be tested and do not need to self-isolate. They can continue to work if fit to do so.

What do I do if a member of staff contacts me to tell me they have been instructed to self-isolate by the Test and Protect Team?

You should record this in CORE as self-isolation in the drop- down menu for authorised absence. If the member of staff remains well enough, and they are able to work remotely, they may do so for the duration of the isolation period. If they become unwell and are too unwell to continue to work, they should be registered on CORE as being on sickness absence as normal. If they have tested positive for Covid-19 this should be selected as the cause of sickness absence in the drop- down menu. They should also then be registered, as a confirmed case (personally or by you if they are too unwell to do so), on the UoG Helpdesk Covid-19 report form. This can be found on the UoG Helpdesk front page in the tile entitled Covid-19 Support Articles. If the individual remains well but is unable to work remotely because of the nature of their role, this should be recorded as authorised absence with self-isolation as the cause in the drop- down menu.