Self-study resources

Communication: If Looks Could Kill: The Power of Behaviour

This self-study resource consists of a DVD and an interactive CD-ROM and is hosted on a computer in one of the Employee and Organisational Development training rooms.  The content includes identifying behaviours that help and hinder every interaction with others.  To book a self-study session, please e-mail eod@glasgow.ac.uk

Duration: Approximately 2 – 3 hours

Publisher: Video Arts


Customer Care: Demanding Customers: Customer Care Made Perfect

This self-study resource, hosted on a computer in the EOD training room, is designed to demonstrate how to treat customers with professional courtesy no matter how trying the situation.  To book a session, please e-mail eod@glasgow.ac.uk

Duration: Approximately 2 – 3 hours

Publisher: Video Arts


Improve Motivation & Productivity: The Best of Motives Parts 1 & 2

Inform and involve to improve motivation and productivity

This self-study resource, hosted on a computer in the EOD training room, explores how managers involve their teams in order to improve motivation and productivity.  To book a session, please e-mail eod@glasgow.ac.uk

Duration: Approximately 2 – 3 hours

Publisher: Video Arts


Mentally Healthy Workplace online course

This course, available through Moodle, has been developed to increase your awareness of mental health in the workplace.  Once you have completed the course, you can complete the summative review.

https://moodle2.gla.ac.uk/login/index.php


Personal Effectiveness - 30 Ways to Make More Time

This self-study resource, hosted on a computer in the EOD training room, explores when and where time management is a priority at work, and how to manage time more effectively.  To book a session, please e-mail eod@glasgow.ac.uk

Duration: Approximately 2 – 3 hours

Publisher: Video Arts