A record is a physical or electronic document or object that serves as proof or evidence of something. University records prove the various business activities of our organisation, including administrative, fiscal, legal, or research activities.

Records come in all formats, ranging from emails, presentations, invoices, and research notes, to CCTV recordings, strategy papers, formal reports, estate plans, etc. Any recorded information produced by staff, in the course of their work and detailing their work activities, can potentially be classified as a record, and must be managed appropriately. Records management enables us to deal with this wide-range and large quantity of information.