DISABILITY SERVICE COVID FAQs
Issued: Tue, 24 Mar 2020 16:46:00 GMT
In line with current guidance from both the Government and the University the Disability Service is unable to offer face to face appointments at this time. The service is therefore offering student appointments via email or telephone and using video conferencing platforms such as Zoom.
In the first instance, please contact the service by email at: firstname.lastname@example.org
DISABILITY SERVICE COVID FAQs
The following FAQs may also be useful:
- I have long term mental health difficulties and haven’t registered with the Disability Service before now because I can usually cope. I am no longer coping due to COVID-19, what support is available to me from the University? – You can speak to one of our disability advisors by contacting the service on the email address above. The Counselling & Psychological Services Team at the University has published useful information and links which may be of assistance. They can also arrange for you to speak to a counsellor in confidence. Please click here to visit the Counselling & Psychological Services website.
- What format will the off-campus exams in April/May take? - The University is working hard preparing detailed guidance to support you with online assessment. This will be issued to you in good time to ensure compliance with assessment deadlines set by your academic department. Students will be given details relevant to their programme of study and to their courses as it becomes available in the coming days and weeks. Please regularly check your emails and other communication from your School or Institute regularly. The Learning Enhancement & Academic Development Service (LEADS) will also be publishing guidance and support materials.
- My health has deteriorated and I do not feel well enough to sit exams – what should I do? - In times of illness or other adverse circumstances, Good Cause is the University’s process for making appropriate allowance for assessments or exams, such as waiving a late penalty, granting extensions, or allowing a resit. Good Cause claims are submitted via MyCampus. Please view the Good Cause FAQs for more information. You can also speak to one of our disability advisors by contacting the service on the email address above to discuss any reasonable adjustments that are currently in place for you.
- I have always had a reader and/or scribe for written exams and am concerned at the prospect of having to sit exams online / off-campus – what are my options? At present, the format of the assessments is still being formulated. It is likely that the time allocated for online assessment will be sufficiently extended such that some arrangements may not be required. If you are still concerned about your arrangements, once the details of your assessments have been given to you, please contact your academic department to discuss your options. You can also speak to one of our disability advisors by contacting the service on the email address above to discuss any reasonable adjustments that are currently in place for you.
- My mental health has deteriorated because of financial problems ( e.g. I have lost my job). Is there financial help available from the University? - Please click here to see details of financial aid available to students at the University