Travel Insurance System accessibility statement
This accessibility statement applies to the University of Glasgow’s Travel Insurance System.
Using this website
The Travel Insurance System is run by The University of Glasgow. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- Cover note PDFs issued before 17th of September 2020 contain tables that may not be navigable to some screen readers.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Web: http://www.gla.ac.uk/it/helpdesk
- Email: ithelpdesk@glasgow.ac.uk
- Call: 0141 330 4800
We’ll consider your request and get back to you in 5 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:
- Web: http://www.gla.ac.uk/it/helpdesk
- Email: ithelpdesk@glasgow.ac.uk
- Call: 0141 330 4800
We’ll consider your request and get back to you in 5 days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Issues with PDF documents
- Cover note PDFs issued before 17 September 2020 contain tables that may not be navigable to some screen readers.
Non-compliance with the accessibility regulations
- Cover note PDFs issued before 17 September 2020 do not meet WCAG Success Criterion 2.4.3 Focus Order.
What we’re doing to improve accessibility
All new developments will be tested for accessibility. We have, where possible, adjusted the application to fit with the WCAG 2.1 AA guidelines and will continue to do so where we find areas that are non-compliant.
Preparation of this accessibility statement
This statement was prepared on Friday 18th September 2020. It was last reviewed on Friday 18th September 2020.
This website was last tested on 15th September 2020. The test was carried out by the University of Glasgow’s Business Systems Team and assessed against the WCAG 2.1 AA guidelines.