Orientation & Welcome
The International Student Support team are here to ensure you settle into University life as quickly and as smoothly as possible.
The university is still looking at numerous options to support students arrivals into the UK and we will update when we can, so please keep checking this page!
International Orientation Programme
International Orientation Programmes take place every January and September.
- The next International Student Orientation Programme will take place in September 2020.
The Welcome Programme takes place every January and September. The university is still looking at numerous options to support students arrivals into the UK and we will update when we can.
- The aim of the programme is to assist new international students during the arrival period.
- The next Welcome Programme will take place in September 2020
Arriving in the UK
There is some useful information about planning your journey and what to expect when you arrive in the UK, including a useful pre-departure checklist, on our Plan for Your Journey pages and in our International Student Handbook!
If you are not eligible to use the e-gates you will need to go through Border Control when you arrive.
Remember to carry your passport in your hand luggage so you can get to it easily when going through immigration or the e-gates!
Living in the UK - practical information
Take a look at the information we have prepared to help you know what practical steps to take when you first come to the UK that will help you whilst living here on our Living in the UK pages.
It is a good idea to register with a GP as soon as you have completed University Registration for your course - you can also find information on healthcare in the UK, including the NHS (National Health Service) during your stay and what NHS healthcare covers.
Most students choose to open a bank account in the UK for the duration of their studies making it easier to make payments for contracts or bills and to access your money whenever you need it. You can also see our cost of living information for an idea of how much you may spend on living in Glasgow.
Usually students won't need to pay Council Tax however you can check what Council Tax is and who is exempt. There are also useful guides on the Student Services Enquiry Team's Council Tax pages to help you understand what to do to make sure you are recognised as exempt from paying Council Tax.
While your new adventure in Glasgow will be an exciting and busy time you will also want to keep in touch with friends and family back home to keep them updated. We have offered some suggestions for cost efficient ways of staying in touch on these pages.
Your Personal Data The University of Glasgow will be what’s known as the ‘Data Controller’ of your personal data processed in relation to your registration for international orientation and the airport welcome. This privacy notice will explain how The University of Glasgow will process your personal data.
Why we need it? We are collecting your basic personal data such as name, date of birth, email address and course details in order to offer you a place on the orientation programme and/or airport welcome. We will only collect data that we need in order to provide and oversee this service to you. After the orientation period you will also receive an email from us seeking your feedback.
Legal basis for processing your data We must have a legal basis for processing all personal data. In this instance, the legal basis is consent.
What we do with it and who we share it with? All the personal data you submit is processed by staff at the University of Glasgow in the United Kingdom.
How long do we keep it for? Your data will be retained by International Student Support for a maximum of six months. After this time, data will be securely deleted.
What are your rights? You can request access to the information we process about you at any time. If at any point you believe that the information we process relating to you is incorrect, you can request to see this information and may in some instances request to have it restricted, corrected or erased. You may also have the right to object to the processing of data and the right to data portability. Where we have relied upon your consent to process your data, you also have the right to withdraw your consent at any time. If you wish to exercise any of these rights, please contact email@example.com
Complaints If you wish to raise a complaint on how we have handled your personal data, you can contact the University Data Protection Officer who will investigate the matter. Our Data Protection Officer can be contacted at firstname.lastname@example.org If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) https://ico.org.uk/
Orientation at other times of the year
If you are unable to join us at the International Student Orientation programme, you can still meet us throughout the year to discuss any queries.
You can do this by booking a one-to-one appointment via MyGlasgow.