About these pages

The information on this site is aimed at new students. Most of the links and more can also be found at the IT Services student webpages at http://www.gla.ac.uk/it/forstudents

Temporary passwords

It is very important that you change your temporary password.
It will only allow a few logins before it expires. Change your password now

Email address

Your email address will be:
your GUID@student.gla.ac.uk for example:110001m@student.gla.ac.uk

Computer clusters

• "Booking" machines by leaving your belongings at a desk is not allowed.
  If you have been absent from your desk for more than 15-20 minutes (i.e. the screen has gone blank), your account may be logged off to free up the PC for another student (this will happen automatically in future)

• You are allowed some acceptable personal use of PCs, but please do that at quieter times (early morning, evening or weekend -see the usage pattern chart) If in doubt look around you!

Dumfries campus students

Dumfries campus students can use these webpages to find information about Glasgow services as well as specific links for Dumfries campus IT. There is also a dedicated Dumfries campus microsite

Temporary passwords
It is very important that you change your temporary password.
It will only allow a few logins before it expires.
Change your password now

GUIDs

Your GUID is your registration/matriculation number followed by the first letter of your surname.
Dumfries Campus Students - Important information about GUIDs on Dumfries campus

Passwords

Changing your password, setting up a challenge response for recovering lost passwords and how to get your password reset.

New students have a temporary password which will expire after 6 logins. After you change it, your password will expire after 365 days.We suggest therefore that you change your password at the beginning of term as a minimum.

Password self service

Change your password or recover a lost password. Note: you need to set your challenge/response questions before you can recover a password.

Computer clusters

Where to find and information about computer clusters on Campus.

Wireless access on Campus

How to use the wireless network.
! Information for Dumfries campus students

Off campus/remote access

• VPN this allows a secure connection between you and the Univeristy.
• Remote desktop service  A virtual computer cluster desktop which allows you to use the same applications and access the same filestore as a cluster machine.
• My Glasgow Access to all your University on-line services:including Webmail, MyGlasgow and Moodle. Also access your MySite which gives you a place to store documents and links, create blogs, wikis, web pages and RSS feeds, and share these with other students and staff.

Message of the day
When logging into Cluster PCs in the Library you will see the MOTD. Please familiarise yourself with the information there and look out for updates!

• Please don't monopolise a PC by leaving clothes, bags etc. for more than 15-20 minutes.
• You are allowed some acceptable personal use of PCs, but please do that at quieter times (early morning, evening or weekend) If in doubt look around you!

Locations

The University provides several central computer clusters in the Library and Reading room. Colleges also maintain their own local computer labs/clusters.

Opening hours

Central clusters are open during library opening hours. College and school opening hours are available at each location.

Printing

In order to print from an open cluster you first need to purchase printing credits.
Note: you are responsible for choosing the destination printer. Black and white is usually the default.

Remote access

The Remote Desktop Service Allows remote access to a virtual CSCE desktop including Outlook 2007 and full IE functionality regardless of Operating System used as long as the Remote Desktop Service protocol is supported.

Filestore

Information about secure network filestore quotas.

 Please don't save your files to the desktop when using a cluster machine or the remote desktop service. They won't be backed up!
Use the M: drive.

How to log in to a cluster PC.

Email address
Your email address will be:
your GUID@student.gla.ac.uk
eg:
11000001m@student.gla.ac.uk

Email microsite

Website for your University Email including:

Webmail access

Access your University email from anywhere via the web.(You can also acceess webmail via My Glasgow).

Email client access

Configuration instructions for various email clients.(Outlook, MacOffice, MacMAil, Entourage, IMAP settings).

Smartphone and tablet access

Configuration instructions for various mobile devices (iOS, Windows mobile , Android, Blackberry).

Email quotas

300Mb for undergraduates 500 Mb for Postgraduates.

Help and advice

Information , help and advice on using your University Email.

Tip
You can access most University online services via MyGlasgow without having to enter your password each time.

MyGlasgow

MyGlasgow provides direct access to University web services including MyCampus, Webmail, Moodle, Library Account, IT Helpdesk, and Sport Online.

My Campus

MyCampus allows you to manage your personal, academic and financial information online. Access is through MyGlasgow.

Moodle

Moodle is a Virtual Learning Environment (VLE) also known as a Course Management System (CMS) or a Learning Management System (LMS). It is a web-based tool that can be used to create effective online learning sites and manage learning resources.

Library

You can search online for materials held by the University of Glasgow Library as well as access ebooks and ejournals. You can also login to check your record and reserve library items.

Disability Service

The Disability Service is where you should go if you have any queries or problems relating to a disability. It can also help you with your IT requirements. For advice about assistive software and how to obtain software for a laptop, contact disability@gla.ac.uk (or phone 0141-330 5497).

There is also an Assistive Technology Centre in the main libary. Contact the Disability Service to learn more.

Mahara

A tool to assist students in Personal Development Planning, in which material is accumulated in an individual portfolio. The material in the portfolio is owned and managed by the student who has complete control over access to it.

Plagiarism

Policy, advice and detection tools.

• Turnitin University site licenced software Plagiarism detection tool. 

Careers online resources

The University Careers Service web site is designed to help you with all aspects of your career planning.

Don't miss out on opportunites! Use our on-line Career Management System to access all types of events and jobs, from part-time, term-time work to internships and graduate vacanices, from day one of your course.

Software

A variety of computer programs are licensed for use within the University. Some are also available for home use.

IT Baseline and needs analysis

To find out if you need essential skills training use the online needs analysis.

IT Courses

Courses from basic skills to more advanced levels and introductions to a wider range of IT skills
All courses (with the exception of ECDL) at the university and are free of charge. 
Check if your school or college requires you to attend a course.
Online versions of IT courses are also offered. See: IT Courses

European Computer Driving Licence (ECDL)

ECDL is a certified qualification (endorsed by the British Computer Society) that verifies your computer knowledge and practical computing skills. It is recognised throughout Europe.
The course is subsidised by the University so you only pay a fraction of the usual fee.