Academic quality enhancement framework - a guide

The University’s Academic Quality Framework guide is, in effect, our academic quality handbook. It brings together in one convenient source comprehensive information about our quality processes.  It explains what it is we do, why we do it and how it is done. It also explains how the University sits within the wider context of national requirements, and in some disciplines, professional requirements.

The Guide is aimed at staff, students and external readers.  (Student readers please see note below). Quality Assurance and Enhancement and the associated procedures can be difficult areas to relate to and we hope this Guide will make ‘Quality’ more accessible and that you will find it helpful.

“the institution’s approach is predicated on our belief that it is the professionalism and creativity of staff, individually and collectively, that makes the most vital contribution to the enhancement of provision, through their attention to their students’ experience as learners, to the development of their disciplines, and their engagement with their teaching practice.”

Professor Frank Coton, Vice-Principal (Learning and Teaching) in the Welcome to the Guide to the University of Glasgow Academic Quality Framework

Academic Quality Framework - A Guide [pdf version]

Contents/structure of the guide with links to sections

Welcome
Welcome for Student Readers

1. Introduction
2. The External Framework
3. The University's Academic Quality Framework
4. Related Web Links

Appendices:
1: Diagram: Components of the Framework and their interrelationships
2: Diagram: Framework Components and their reporting lines
3: Diagram: Mechanisms for Obtaining and Responding to Feedback from Students
4: Diagram: Student Representative Structures in the University

A note to Student Readers

As a student at the University of Glasgow, you have a critical role to play in Quality assurance and enhancement. This guide explains the processes the University uses and sets out the student contribution in each. As a suggested way into the guide, there is an introduction aimed specifically at student readers and an overview section that addresses aspects of the Framework that are particularly student-related: “the involvement of students in University quality processes”.

Other links that may be of interest:

For more information on Class representative training please go to the Students’ Representative Council (SRC) at http://www.glasgowstudent.net/about/classreps/. 

For information on actions we have taken in response to student feedback and comments please go to the Student Voice website at http://www.gla.ac.uk/services/senateoffice/qea/studentfeedback/thestudentvoice/.