Complete listing of all reminders and alerts

Items you've requested

• An alert that the book etc is ready for pick-up will be sent by the next day via e-mail or post if no e-mail registered

Items that you have on loan

For all items on 1 week / 4 week or 3 month loan:

• Reminder - sent 2 days prior - e-mail only
• Overdue alert - sent 7 days later - e-mail or post if no e-mail registered
• Bill - sent 35 days later - e-mail and post

For all items on 4 hour or 24 hour loan:

• Overdue alert - sent 1 day later - e-mail or post if no e-mail registered
• Bill - sent 7 days later - e-mail or post

For all recalled items:

• Recall alert - sent 7 days prior - e-mail only
• Reminder - sent 2 days prior - e-mail only
• Overdue recall alert - sent 1 day later - e-mail or post if no e-mail registered
• Bill - sent 35 days later - e-mail and post

You will be blocked from renewing and borrowing as soon as an overdue alert has been sent

Items on loan from another library (Inter Library Loan)

Items you've requested

• An alert that the book etc is ready for pick-up will be sent by the next day via e-mail

Items you have on loan:

For all items

• Reminder - sent 2 days prior - e-mail only
• Overdue recall alert - sent 1 day later - e-mail only
• 2nd overdue recall alert - sent 4 days later - e-mail only
• 3rd overdue recall alert/replacement bill - sent 14 days later - e-mail only

For all recalled items

• Recall alert - sent immediately - e-mail only
• Reminder - sent 2 days prior - e-mail only
• Overdue recall alert - sent 1 day later - e-mail only
• 2nd overdue recall alert - sent 4 days later - e-mail only
• 3rd overdue recall alert/replacement bill - sent 14 days later - e-mail only