Supported Products
IT Services Help Desk is the first point of contact for technical enquiries (Last reviewed 19/09/2011).
| Primary (supported) | Secondary (some support on a best endeavour basis) |
|---|---|
| Standard Staff Desktop 7 (info) | |
| Standard Staff Desktop 5 (info) | |
| Standard Staff Desktop 4 (info) | |
| Sophos Anti Virus | |
| CSCE 6x | |
| Microsoft XP Professional | Microsoft XP Home |
| Microsoft Windows 2000 (support being withdrawn 13 July 2010) | Mac OSX (note: all mac support is subject to availability of specialist staff) |
| Microsoft Internet Explorer 7 and 8 | Microsoft Office 2011 Pro for Macintosh |
| Microsoft Office 2003 (Word, Excel, Powerpoint) | Safari |
| Microsoft Office 2007 (Word, Excel, Powerpoint) | Entourage |
| Microsoft Office 2010 (Word, Excel, Powerpoint) | |
| Microsoft Outlook 2003 | Firefox |
| Microsoft Outlook 2007 | |
| Microsoft Outlook 2010 | |
| Microsoft Access 2003 | |
| Microsoft Access 2007 | |
| Microsoft Windows 2008 Server | |
| Microsoft Windows 2003 Server | |
| Minitab | |
| SPSS (statistical package for social sciences) | Fetch |
| Bibliographic software (Library) | SAS (statistical software) |
| WS-FTP | |
| Pine on Unix | |
| QVT-Term for Windows | |
| NCSA Telnet for Macintosh | |
| SUN Solaris (SPARC and Intel) | IRIX |
| Tru64 UNIX | |
| Novell Netware 6.5 | |
| Zenworks 6.5 | Linux |
IT Services Help Desk is the first point of contact for technical enquiries.