Undergraduate Admissions System
Description of services
Undergraduate Admissions are managed and processed via the UAS, by authorised members of staff. Extracting information from the system can be accomplished through use of the BI/Query report generator which can be run on a PC or Apple Macintosh (see BI/Query for further details)
Availability
24x7x52 subject to occasional maintenance downtime.
Service adoption enquiries
Contact your local IT staff for advice. Local IT staff contacts
Support
- Users should use Helpdesk self-service where available,
http://www.gla.ac.uk/it/selfservice (registered GUID required)
Alternatively:
e-mail: mishelp@glasgow.ac.uk
web: http://www.gla.ac.uk/services/it/helpdesk/businessapplicationshelpdesk/ - IT Staff raise a call in Supportworks to the “ITS MIS General Support” team.
Customer service issues
Service issues should be raised in the first instance with:
IT Helpdesk
e-mail: helpdesk@it.gla.ac.uk
web: http://www.gla.ac.uk/it/helpdesk
or subsequently with
Director of IT Services
James Watt North Building
University of Glasgow
G12 8QQ
Further Information
Undergraduate Admissions System webpage
HELPDESK