Research and Consultancy System

• Research & Consultancy system web page
• Application Form 

Description of services

The Research & Consultancy System used in the University can be interrogated by authorised members of staff (usually Heads of Departments or principal investigators). Extracting information from the system can be accomplished through use of the BI/Query report generator which can be run on a PC or a Apple Macintosh (see BI/Query for further details ).

Availability

24x7x52 subject to occasional maintenance downtime.

Service adoption enquiries

Contact your local IT staff for advice. Local IT staff contacts

Support

• Users should use Supportworks self-service where available,
  http://www.gla.ac.uk/it/selfservice (registered GUID required)
  Alternatively:
  e-mail: mishelp@glasgow.ac.uk
  web: http://www.gla.ac.uk/it/helpdesk/businessapplicationshelpdesk/

• IT Staff raise a call in Supportworks to the “ITS MIS Research System Support Team".

Customer service issues

Service issues should be raised in the first instance with:

IT Helpdesk
e-mail: mishelp@glasgow.ac.uk
web: http://www.gla.ac.uk/it/helpdesk/businessapplicationshelpdesk/

or subsequently with

Director of IT Services
James Watt North Building
University of Glasgow
G12 8QQ

Further information

Research & Consultancy system web page