Questionnaire Handling System

Documentation

• http://iii.gla.ac.uk/qhdoc/user.html

Description of service

The questionnaire handling system (qh) is a tool for the creation and management of web based questionnaires. Questionnaires can be designed and published on the web, and the results collected in a web database.

Current users

Members of staff may register for the system.

Availability

24x7x52 subject to occasional maintenance downtime.

Training

A training course “Creating Questionnaires on the Web” runs several times a year.  See:
http://www.gla.ac.uk/it/training/webemail/

Service adoption enquiries

Contact the IT Helpdesk
e-mail: helpdesk@it.gla.ac.uk
web: http://wwww.gla.ac.uk/it/helpdesk

Support

• Users should use Help desk self-service where available,
  http://www.gla.ac.uk/it/selfservice (registered GUID required)
  Alternatively:
  e-mail: helpdesk@it.gla.ac.uk
  web: http://www.gla.ac.uk/it/helpdesk

• IT Support staff should raise a call in Supportworks to the “ITS CS Applications Support" team.
  Alternatively:
  e-mail: helpdesk@it.gla.ac.uk
  web: http://www.gla.ac.uk/it/helpdesk

Customer service issues

Service issues should be raised in the first instance with:

IT Helpdesk

e-mail: helpdesk@it.gla.ac.uk
web: http://wwww.gla.ac.uk/it/helpdesk

or subsequently with

Director of IT Services
James Watt North Building
University of Glasgow
G12 8QQ

Further information

Documentation on the qh system is available at:
http://iii.gla.ac.uk/qhdoc/user.html