UNIVERSITY of GLASGOW

IT Services

Participating institutions

Testing

It is recommended that you try Eduroam/JRS at Glasgow University first to ensure it will work when you visit another participating institution.

Eduroam wireless connection instructions

Hotspots

Janet Roaming Service (Eduroam)

Website

Eduroam/Janet Roaming service Connection instructions for staff, and students, information for visitors and general advice.

Description of services

University of Glasgow is currently participating in a project run by UKERNA for JANET Roaming Support (JRS) which in turn is a member of Eduroam.

This enables you to visit another participating institution and gain access to the Internet without having to register for another username and password.

As a guest you will normally be given access to the Internet only, and will not have access to local facilities such as applications, printing, etc. The level of access will vary between institutions. This will normally allow access to your web based email, web or ftp based filestore and any other web applications such as VLEs and Portals.

Availability

24x7x52 subject to occasional maintenance downtime.

Service adoption enquiries

Janet Roaming service (Eduroam) is GUID enabled.

For University of Glasgow staff and students who wish to use this service:

  • Staff should use the login YourGUID@jrs.glasgow.ac.uk and your GUID password.
  • Students should use the login YourGUID@student.glasgow.ac.uk and your GUID password.

Please note that this user name is NOT an email address.

Testing

It is recommended that you try it out at Glasgow University to ensure it will work when you go to another participating institution.

Support
Customer service issues

Service issues should be raised in the first instance with:

IT Helpdesk

e-mail: IThelpdesk@glasgow.ac.uk
web: http://www.gla.ac.uk/it/helpdesk

or subsequently with

Director of IT Services
James Watt North Building
University of Glasgow
G12 8QQ

Further information