Disposal of IT Equipment

Webpage

• http://www.gla.ac.uk/it/forstaff/itpurchasing/disposalofitequipment/

Description of services

Due to the importance of this issue with regard to the Data Protection Act 1998,  a Computer Equipment Disposal policy was agreed by the Information Strategy Committee (ISC).  University Staff need to be aware that our institution remains ultimately responsible for the disposal of any electronic or electrical equipment.

The University now has to comply with the Freedom of Information (Scotland) Act 2002 , in addition to our ongoing statutory obligations under the Scottish Environmental Protection Agency.

Availability

Subject to the Supplier.

Service adoption enquiries

Contact your local IT staff for advice. Local IT staff contacts

Support

• Users should use Help desk self-service where available,
  http://www.gla.ac.uk/it/selfservice (registered GUID required)
  Alternatively:
  e-mail: helpdesk@it.gla.ac.uk
  web: http://www.gla.ac.uk/it/helpdesk

• IT Support staff should raise a call in Supportworks to the “ITS Admin Team".
  Alternatively:
  e-mail: helpdesk@it.gla.ac.uk
  web: http://www.gla.ac.uk/it/helpdesk

Customer service issues

Service issues should be raised in the first instance with:

IT Helpdesk
e-mail: helpdesk@it.gla.ac.uk
web: http://www.gla.ac.uk/it/helpdesk

or subsequently with

Director of IT Services
James Watt North Building
University of Glasgow
G12 8QQ