HELPDESKSSD Remote Desktop Service
Information on using this service:
Please log out at the end of your session (start > Log off) rather than just closing the client window which leaves your Remote Desktop Session running (called a disconnected session). The system closes disconnected sessions as part of its housekeeping and any unsaved data that they contain will be lost.
Do not save any data to your desktop as it will not be available to you from you normal workstation, use your home drive (M:) or shared drives instead.
You cannot add your own programs to SSD remote (for security, stability and licensing reasons).
Requirements
- Your CAMPUS account needs to be configured to use Standard Staff Desktop
- Remote Desktop client for your Operating System.
Note: You do NOT need VPN to access this service.
Clients
Windows Clients
Built in. Go to Start > All Programs > Accessories > Remote Desktop Connection (In some older versions of Windows, it will be in the Communications sub-folder)
Mac Clients
http://www.microsoft.com/mac/products/remote-desktop/default.mspx
Connecting to the service
Windows
- Go to Start > All Programs > Accessories > Remote Desktop Connection (In some older versions of Windows, it will be in the Communications sub-folder)
- In the "Computer" field enter: ssdremote.gla.ac.uk
- Use CAMPUS\yourGUID and your password to log in. eg CAMPUS\abc1d
Macs
- Go to the Applications folder and launch Remote Desktop connection
- Enter ssdremote.gla.ac.uk in the computer field, and then click Connect
- For the domain enter: campus
- Use your GUID and password to log in.
Further information
For details on configuring outlook, available software, how to add a local printer, connecting to you local files etc. please see the SSD remote manual (available from the desktop icon after you have logged in to SSD Remote).
About Remote Desktop
Remote Desktop Services, formerly known as Terminal Services, is one of the components of Microsoft Windows (both server and client versions) that allows a user to access applications and data on a remote computer over a network. Terminal Services is Microsoft's implementation of thin-client terminal server computing, where Windows applications, or even the entire desktop of the computer running terminal services, are made accessible to a remote client machine. SSD Remote can be run on Windows or Macintosh computers using the appropriate client.
Help us with this information
If you can suggest any improvements to this information please email us at its@it.gla.ac.uk
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