Assistive technology for staff

Description of services

IT Services currently maintains site licences for the following products:

• Zoom Text
• Read Write Gold
• Mind Genius
• Kurtzveil

For further details and how to obtain these products email ITadmin@glasgow.ac.uk

Standard staff desktop

SSD versions 4 and 5 (and stand alone copies of XP) SSD 7 (and standalone copies of Windows 7) have assistive technology built in. (Magnifier, Narrator, On screen keyboard and a Utility manager)

To use this built in technology:

• Windows XP: Start-> All Programs ->Accessories->Accessibility
• Windows 7: Start button ->All Programs->Accesories->Ease of access

Service enquiries

Contact your local IT staff for advice. Local IT staff contacts

Support

• Users should use Supportworks self-service where available,
  http://www.gla.ac.uk/it/selfservice (registered GUID required)
  Alternatively:
  e-mail: helpdesk@it.gla.ac.uk
  web: http://www.gla.ac.uk/it/helpdesk

Customer service issues

Service issues should be raised in the first instance with:

IT Helpdesk

• e-mail: IThelpdesk@glasgow.ac.uk
• web: http://www.gla.ac.uk/it/helpdesk

or subsequently with

Director of Computing Service
James Watt North Building
University of Glasgow
G12 8QQ

Related

• Assistive technology for students (Disability Service)