Useful Telephone Operations

Number engaged on internal call:

• R*1 - Will call you back when line is free
• R#1 - To cancel this facility

No reply on internal call:

• R*1 - Will ring back when the line has been used
• R#1 - To cancel this facility

Number engaged on external call:

• R*2 - Will save the number for you
•    *2 - When you are ready to redial the saved number

To be reminded of an appointment:

• #0 - then required time
• #0 1415 - telephone will ring to alert you at 1415 hours
• #0 0920 - telephone will ring to alert you at 0920 hours
• (a maximum of 5 appointments can be preset simultaneously)

To ring another College, University or associated institution:

• 11 - then short code number
• Consult the short list in Section 3 of the internal telephone directory

To interrupt the call you are making to consult someone else on an interal line:

• R - then the extension number of person to be consulted
• R - after consultation to return to the original caller

To transfer a caller to another extension:

• R 100 - If you do NOT know the required extension, will transfer the call to the switchboard
• R - then the extension required.  Please remember to introduce the caller.
• R again - if extension required is engaged, advise caller to try again.

To forward your calls to another extension from your own telephone:

• *4 - then extension required (eg to where you will be for the meeting)
• R#4 - To cancel this facility

To forward your calls to another extension from that other telephone:

• *5 then your extension number - then your extension number
• #5 - to cancel this facility
• This service can only be accessed from extensions having external dialling facilities.