DP and FOI office

DPA Complaints Procedure

It is the right of any Individual to report any concern or complaint about the handling of personal data by the University. Any such complaint should initially be directed to the University's Data Protection Officer.

 ICO small lock symbol The personal information that you supply to the University with your complaint will be entered into a filing system and will only be accessed by authorised persons of the University of Glasgow or its agents. The information will be retained by the University and will only be used for the purpose of (a) processing your complaint, and (b) for statistical and audit purposes. By supplying such personal information you consent to the University storing the information for the stated purpose. The personal information is processed by the University in accordance with the provisions of the Data Protection Act 1998.

  • University Data Protection Officer

    Data Protection Officer
    Data Protection & Freedom of Information Office
    Main Building
    University of Glasgow
    Glasgow
    G12 8QQ

    tel: 0141 330 3111
    e-mail: data.protection@gla.ac.uk

  • University Secretary of Court

    If your complaint concerning the handling of personal data by the University has not been resolved in conjunction with the University's Data Protection Officer then the complaint should be in writing to:

    The Secretary of Court
    Court Office
    Main Building
    University of Glasgow
    Glasgow
    G12 8QQ

  • UK Information Commissioner

    It is the right of any Individual to appeal direct to the UK Information Commissioner, as the regulator of the Data Protection Act, about any aspect of the handling of personal data by the University. The contact details are:

    UK Information Commissioner's Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

          Tel: 0303 123 1113

          Fax: 01625 524 510