DPA Breach and Complaints Procedure

DPA Breach and Complaints Procedure

Data Breaches

Any breach or suspected breach of the Data Protection Act, or accident or misuse involving personal data should be immediately reported to the University's Data Protection Officer.

University Data Protection Officer

Data Protection Officer
Data Protection & Freedom of Information Office
Main Building
University of Glasgow
Glasgow
G12 8QQ

Tel: 0141 330 3111
Email: data.protection@gla.ac.uk

UK Information Commissioner

If a satisfactory resolution is not reached by the University DPO, an individual has the right to appeal to the UK Information Commissioner, as the regulator of the Data Protection Act.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Fax: 01625 524 510

Complaints

Any complaints about Data Protection practices at the University or in relation to a subject access request response should be handled via the University’s complaints procedures.

If dissatisfied with the complaint outcome, the complainant is fully within his or her rights to notify the UK Information Commissioner: https://ico.org.uk/concerns/

 

Report a breach

University Data Protection Officer

Data Protection Officer
Data Protection & Freedom of Information Office (Tay House)
University of Glasgow
Glasgow
G12 8QQ

Tel: 0141 330 3111
Email: dp@gla.ac.uk

UK Information Commissioner

If a satisfactory resolution is not reached by the University DPO, an individual has the right to appeal to the UK Information Commissioner, as the regulator of the Data Protection Act.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Fax: 01625 524 510


ICO small lock symbol  The personal information that you supply to the University with your complaint will be entered into a filing system and will only be accessed by authorised persons of the University of Glasgow or its agents. The information will be retained by the University and will only be used for the purpose of (a) processing your complaint, and (b) for statistical and audit purposes. By supplying such personal information you consent to the University storing the information for the stated purpose. The personal information is processed by the University in accordance with the provisions of the Data Protection Act 1998.