Business as Usual (BaU) Requests
Departments should deal with straightforward requests for general information, regardless of reference to FOI legislation and without detriment to the applicant, by responding promptly and directly with the requested information.
This also applies to requests for personal data from individuals in certain circumstances, such as:
- Requests for interview feedback
- Requests for exam feedback from current students
- Reference requests (staff and students)
- Requests for copies of disability or counselling records from current students
Requests received by departments that fall outside of this definition, or where there is any doubt whether a request can be handled as BaU, should be referred to the Data Protection & FOI Office.